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Accounts Receivable Manager

4 months ago

Belle Vernon, United States Noble Environmental Specialty Services Full time
Job DescriptionJob Description

Title: Accounts Receivable Specialist

Classification: Exempt

Reports to: Rhonda Heilman

Work Location: In office, Colliers, WV

Skills:

  • Customer Service
  • Professional communication skills
  • Analysis
  • Accounts Receivable
  • Experience with Accounting Systems
  • Fast Learner
  • Proficient in Excel, and Word
  • Organized
  • Attention to detail
  • Dependable
  • Problem Solving

Position Summary:

  • The Accounts Receivable Representative supports the Sales and Operations teams with daily administrative duties such as but not limited to Collect all manifests and any pertinent information for billing daily, assort, review and resubmission of invoices into customer portals, and other tasks instrumental in helping the team achieve their collection goals.
  • They may also be asked to contact customers to obtain payment information for open invoices.
  • They manage all aspects of customer interaction from invoicing, gathering signatures and stamp to collection and are the primary contact for problem resolution for the customers in their portfolio.

Key Responsibilities:

  • Support Sales, Accounting and Operations in day-to-day duties such as gathering information to bill in an organized fashion, invoice entry, send invoice to customer for signature & stamp, enter in customer portals, check portals daily for any invoices that are rejected and correct to resubmit for payment. Keep accurate records of invoices and weekly amounts invoiced. Report back to Management with weekly amounts invoiced and outstanding invoices. Provide customers with a statement of accounts if needed. Invoices must be sent in a timely manner and entered the customer’s portal for approvals.
  • Communicate professionally, both written and verbal
  • Effectively manage a high volume of email communication and phone contact
  • Have a strong working knowledge of customer billing platforms such as Open Invoice and Ariba that allow problem identification and solution
  • Proficiency in key Excel functions that will drive collection efficiencies with our customers and provide communication with management
  • Leverage relationships across departments and business units to improve problem resolution and drive the completion of action plans
  • Use business acumen to proactively identify problems, and potential risks, formulate sound solutions, and develop and deliver action plans
  • Drive accountability by escalating delinquency issues within the customer and Noble Environmental/ Iron Hills Oilfield Services organizations
  • Ability to react to and effectively manage changes in priorities based on business need
  • Formulate a course of action to consistently accomplish or outperform established goals
  • Recognize and escalate changes in customer behavior that indicate an increased risk of delinquency or default
  • Ability to work with minimal supervision, following guidelines and company policy
  • Use Practical Process Improvement techniques to identify and solve the problem's root cause
  • Perform other duties as required to support customers, sales, and other areas of the organization

Minimum Requirements/Qualifications:

  • High School Diploma
  • Excellent written and verbal skills that allow effective communication via both phone and email; professional and customer-focused manner with attention to detail and Goal oriented
  • Possesses a high degree of integrity
  • Administrative, collection, customer service or finance background and analytical skills necessary to reconcile customer trade accounts
  • Ability to work effectively with other team members in an open environment
  • Proficiency in programs with MS Office (Word, Excel, and Outlook), Open Invoice, Ariba, Quick Books or similar

Employer’s Rights:

This job description does not include all job duties, conditions, and requirements. Occasionally, a supervisor or director may request that you perform other duties that are necessary for the betterment of the company or that are in the best interest of those we serve. It may also become necessary, at some point, for Noble Environmental to revise this job description. Signing this job description does not create a contract for employment. Either you or Noble Environmental may terminate the employment relationship at any time for any reason.

Equal Opportunity Statement:

Noble Environmental does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.