Lead Video Conferencing Technician

3 weeks ago


Austin, United States Bright Mind Solutions LLC Full time
Job DescriptionJob DescriptionNeed someone local to Austin area as its Fully Onsite role in Autin, TX

We have an exciting opportunity for Lead Video Conference Technician for a long-term contract opportunity with a state agency here in Austin. The role serves as an escalation point and assists in troubleshooting and resolving software and hardware failures as needed. Provides technical support, training, process creation and leading various project efforts, and is an exceptional local leader and mentor to junior technicians

Responsibilities:

Develops detailed test plans for complex computer applications.

Reviews user requirements and works to resolve discrepancies and clarify processes.

Writes and edits detailed test cases based on business user requirements and functional specifications.

Employs automated testing tools to perform functionality testing, including, functional, regression, and system tests to ensure that product is working as expected.

Employs automated tools to test large amounts (millions of records) of data in the SQL Server database

Mentors other team members on use of automated functionality testing tools

Assists in conducting and coordinating all phases of testing.

Assists functional users involved in User Acceptance Testing and helps verify test results.

Documents expected and actual test results and records bugs using an automated bug-tracking tool.

Identifies issues as a result of testing and coordinates resolution.

Documents test status, outcomes and metrics.

Experience:

1-3 Experience providing "white-glove" executive level support

1-3 Experience leading a support team

1-3 Experience in KPI management

1-3 Experience troubleshooting VTC hardware and peripherals in an enterprise environment

3 Experience creating technical knowledge articles is preferred

2 Experience utilizing ServiceNow in a support environment is preferred

2 Working in a multi-vendor environment for support operations is preferred

If you are interested or have any references please share resume at mukul@brightmindsol.com.



  • Austin, United States Audio Video Integrator Full time

    Job DescriptionJob DescriptionJob Description:A well established residential systems integration firm seeks a Site Manager to join our team.As a Site Manager you will be required to work with clients and installation teams to ensure that all projects are completed on time, within budget and according to specifications and plans. You will be responsible for...


  • Austin, United States Event & Media Technologies Remote Work Freelance Full time $35

    Audio Visual Technicians Needed for Freelance OpportunitiesPosition: GAV (General Audio Video) Event & Media Technologies is one of the nation’s leading Audio/Visual staffing entities and we have an immediate need for qualified/professional freelance Audio/Visual technicians in your region. Check us out at www.EventMediaTech.com. Our primary clients...


  • Austin, United States Themesoft Inc. Full time

    Hi Associates,Themesoft is seeking a " AV Support L2 ” for one of our clients in “Waco, TX (Onsite)” A global leader in business and technology services.JOB INFORMATIONJob Title :- AV Support L2Location:Austin , TX - 2 PM CST -10 PM CSTSanta Calara, CA - 2 PM PST -10 PM PSTJob Type: ContractLook with – Working knowledge of video infrastructure and...


  • Austin, United States Themesoft Inc. Full time

    Hi Associates,Themesoft is seeking a " AV Support L2 ” for one of our clients in “Waco, TX (Onsite)” A global leader in business and technology services.JOB INFORMATIONJob Title :- AV Support L2Location:Austin , TX - 2 PM CST -10 PM CSTSanta Calara, CA - 2 PM PST -10 PM PSTJob Type: ContractLook with – Working knowledge of video infrastructure and...


  • Austin, United States Themesoft Inc. Full time

    Hi Associates,Themesoft is seeking a " AV Support L2 ” for one of our clients in “Waco, TX (Onsite)” A global leader in business and technology services.JOB INFORMATIONJob Title :- AV Support L2Location:Austin , TX - 2 PM CST -10 PM CSTSanta Calara, CA - 2 PM PST -10 PM PSTJob Type: ContractLook with – Working knowledge of video infrastructure and...

  • Desktop Technician

    7 days ago


    Austin, United States Diverse Lynx Full time

    Job Title: Desktop Technician Location: Austin, TX Onsite Day 1 Duration: Full Time Job Description: Skills: Should have 5+ years Relevant experience in Desktop Support and Administration VPN Connectivity/Installations Hardware Setup/configuration , troubleshooting and replacement. Deploying Laptops with all the updated software ...


  • Austin, United States GDIT Full time

    Job Description: Electronics Technician Maintenance IIISeize your opportunity to make a personal impact as an Electronics Technician Maintenance III supporting Army Futures Command. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.At GDIT, people are our differentiator. As an Electronics Technician...


  • Austin, Texas, United States teamworkonline Full time

    OverviewVideo Content Creator position is responsible for overseeing the planning, production, and editing of video related projects for numerous departments within the facility. They will work closely with other team members to develop creative concepts that drive results. This role will pays a wage of $28.84 to $31.25. For FT roles: Benefits: Health,...


  • Austin, United States ELB US Inc. Full time

    ELB US Inc is a leading integrated solutions provider for education, local government and enterprise, specializing in redesigning spaces. ELB has grown to become one of the leading organizations in the industry. We work with many of the world’s most popular and innovative suppliers to provide the best range of interactive flat panels, furniture, video...


  • Austin, TX, United States Amazon Full time

    Prime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on Kindle, Fire TV, mobile devices, game consoles, Internet-connected TVs, and Blu-ray players. Are you excited about launching content on Prime Video and holding key impact on helping our business scale? We are seeking an innovative and analytical...


  • Austin, United States Tuffy Tire & Auto 93001 Full time

    Benefits/Perks Paid Holidays and Paid Time Off Careers Advancement Opportunities - we are always looking to promote from within! Reimbursement for any successfully completed ASE certifications Flexible Scheduling with a rotating day off Closed on Sundays Competitive Compensation with bonus incentives Job Summary We are seeking a Lead Automotive Technician....


  • Austin, United States Tuffy Tire & Auto 93001 Full time

    Job DescriptionJob DescriptionBenefits/PerksPaid Holidays and Paid Time OffCareers Advancement Opportunities - we are always looking to promote from within!Flexible Scheduling with a rotating day offClosed on SundaysCompetitive Compensation with bonus incentivesJob SummaryWe are seeking a Lead Automotive Technician. ASE certifications are preferred and must...


  • Austin, Texas, United States Tuffy Tire & Auto 93001 Full time

    Benefits/PerksPaid Holidays and Paid Time OffCareers Advancement Opportunities - we are always looking to promote from withinReimbursement for any successfully completed ASE certificationsFlexible Scheduling with a rotating day offClosed on SundaysCompetitive Compensation with bonus incentivesJob SummaryWe are seeking a Lead Automotive Technician. ASE...


  • Austin, United States Avance Consulting Full time

    AV Support SpecialistAustin, TX- OnsiteQualificationsExperienced in AV installations (cable management, device add, move, change) and operations support (daily test and break fix support) in a large corporate environment and an understanding of audio/video signal flowUnderstanding of basic networking technology, video transmission over networkBe able to...


  • Austin, United States TIPTON ASSET GROUP Full time

    Job DescriptionJob DescriptionWe are looking for an experience Lead Maintenance Technician in South, Austin to maintain the overall maintenance and appearance of the apartment complex for current and prospective residents. Our lead maintenance professionals are an integral part of keeping our residents satisfied and are responsible for day-to-day maintenance...


  • Austin, United States Stealth Monitoring Full time

    Stealth Monitoring is a rapidly growing security firm headquartered in Dallas, TX. As part of our national expansion, Stealth is hiring a Field Service Professional for the Austin market. The core responsibilities of the Tier II Field Operations Technician include: - Maintaining and Troubleshooting - Analog and IP based CCTV Systems - Access Control...

  • Project Lead

    2 weeks ago


    Austin, United States Maestro Integrations Full time

    Job DescriptionJob DescriptionMaestro Integrations is a leading Building Technology Integrator who operates in the construction industry (multi-family dwellings) as well as other new construction type projects.We are looking for a field Project Lead - Building Technology with substantial experience in at least three of the following scopes: ERRCS/ERCES DAS,...


  • Austin, United States HCLTech Full time

    *Title: Deskside support Technician/IT Field support**Location: Austin, TX**FullTime (Permanent) Position*Being a Desk Side Support technician, you are responsible to provide Level-2 T_echnical Support Services_ (for *Incident Resolution *and *Service Request fulfilment *of Supported Hardware, Supported Software, and applications) as per language...


  • Austin, United States American Income Life AO - Sarek Osborne Full time

    Job DescriptionJob DescriptionAt AO, our vibrant culture takes center stage, and we seize every opportunity to recognize and reward our exceptional leaders and producers.  I am looking for candidates to jump into leadership roles, while helping support our new and existing clients with their benefits! US CANDIDATES ONLYPrepare to be dazzled by the...

  • Zoom Administrator

    2 days ago


    Austin, United States RevOpsforce Full time

    Job DescriptionJob DescriptionAbout RevOpsforce:RevOpsforce is a revenue operations workforce management firm supporting clients to unlock revenue potential through solutions that better align people, processes, data, and technology. We empower organizations with cutting-edge revenue operations management systems, seamlessly aligning sales, marketing, and...