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Community Social Worker

2 months ago

Middletown, United States Mercy Housing & Shelter Corp Full time
Job DescriptionJob Description

Community Housing Advocates

An Affiliate of Mercy Housing & Shelter Corp. and My Sisters’ Place

Job Title: Community Social Worker

Department: Supportive Housing Services

Reports To: SH Program Manager

FLSA Status: Non-Exempt

PHI Access Code Level 2

Scheduled Work Times/Locations

Monday – Friday, 8:30 AM – 4:30 PM. Flexibility nights and weekends required.
Location: 211 Wethersfield Ave, Hartford and/or 363 Main St, Middletown CT.

Job Summary:

The Community Social Worker is responsible for managing an assigned caseload of clients having long-term mental illness, substance abuse and chronic homelessness. The CM assesses client’s needs, develops, implements, and reviews service plans, and works with other community resources in meeting/achieving client service needs.

Duties/Responsibilities:

  • Engage clients by building trusting and professional relationships.
  • Coordinate client intake processes as directed.
  • Work with clients to develop individual service plans with measurable goals.
  • Oversee the development, implementation, coordination and monitoring of the service plan.
  • As needed, provide case management, crisis management, assistance, and education in activities of daily living, and services toward stabilization of the family unit.
  • Ensure regular face-to-face and collateral contacts with clients, providers, family/guardians, and other team members.
  • Mediate conflicts between providers, family/guardians, clients, and the agency, per the client’s needs.
  • Develop or maintain familiarity with community resources and referral processes necessary to access these resources.
  • Advocate and/or assist client in receiving services identified in the planning process.
  • Follow proper discharge procedure when a client is discharged, with attention to recordkeeping and referrals.
  • Provide resources for transportation i.e., medical cab or bus tickets and when needed transport clients.
  • Prepare for and facilitate group meetings for clients on a variety of topics beneficial to their health and human service needs.
  • Travel and network in the community.
  • Maintain complete and up-to-date client files to assure overall compliance with agency standards.
  • Participate in ongoing professional development.
  • Adhere to MHSC policies/procedures.
  • Perform any other task that will assist the agency in carrying out its mission, as directed.

Cont. Responsibilities:

It is the responsibility of each Mercy Housing and Shelter employee to:

  • Treat all clients with dignity and respect, prioritize client needs, and advocate for the people we serve.
  • Maintain confidentiality of client information.
  • Promote the human dignity, rights, safety, and wellbeing of clients served.
  • Professionally and ethically handle agency and client money/property.
  • Fulfill all responsibilities as a mandatory reporter.
  • Display a positive attitude towards clients, programs, and the agency.
  • Demonstrate good communication with clients, supervisors, peers, outside resources and family/guardians.
  • Demonstrate good attendance.
  • Punctually attend all assigned meetings, in-services, and trainings.
  • Demonstrate involvement as a team member.
  • Adhere to all applicable regulations, laws and policies/procedures and know and understand your job description.
  • Submit paperwork and meet job responsibility deadlines as assigned.

Required Skills/Abilities:

Documentation skills including good oral and written comprehension, computer literacy, accurate and timely documentation and record keeping abilities, ability to use critical thinking skills and develop sound reasoning/logic when formulating solution focused treatment plans, ability to manage, organize and prioritize flow of work, ability to motivate clients.

Education and Experience:

  • Bachelor’s degree (B.A.) from four-year college/university or two-three years’ related experience and/or training; or equivalent combination of education and experience, preferably with homeless persons, persons with mental illness and/or substance abuse.
  • Bi-lingual, Spanish/English encouraged.

Licenses and Certifications

  • Must have a valid Connecticut driver's license and clean driving record with proof of automobile insurance.

Compensation & Benefits

  • $23-$25 per hour, based on experience.
  • Community Housing Advocates provides a generous employee benefits package, including medical, dental, retirement, short- and long-term disability, and tuition reimbursement. Full-time employees receive 10 days of PTO (paid time off) per year, plus 12 paid holidays.

Physical Demands

  • The physical demands associated with the essential functions of this job are intermittent physical activity, such as walking, sitting and occasional lifting.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.