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Dining Room Manager

2 months ago

Newbury Center, United States Punderson Manor Lodge Full time
Job DescriptionJob Description

Seeking experienced restaurant professionals to fill our Dining Room Manager opening at Punderson Manor Lodge. The Dining Room Manager is responsible for leading, supporting, and directing all restaurant operations. They will maintain an efficient, profitable and professional restaurant by providing high levels of guest and associate satisfaction.

Compensation & Benefits

  • Competitive wage of $18.00 - $20.00 per hour
  • Medical and Dental Insurance
  • PTO
  • 401(k) Retirement Savings Plan
  • Life Insurance
  • Disability Insurance
  • Hotel Room Discounts
  • Ongoing Training and Career Development

Responsibilities:

  • Hire, supervise and train dining room staff, ensuring a high level of professionalism and adherence to service standards
  • Develop floor charts, schedules and assign duties to staff members to ensure adequate coverage and efficient operation of the dining room
  • Manage and control labor costs on a daily basis
  • Manage the Dining Room reservation system for breakfast, lunch dinner, holidays and other special events
  • Monitor and maintain inventory levels of dining room supplies, equipment, and food and beverage items
  • Collaborate with the Executive Chef to create and update menus, taking into consideration seasonal ingredients, guest feedback, and cost controls
  • Work closely with the banquet and event teams to ensure successful coordination and execution of events in the dining room
  •  Handle guest inquiries and complaints in a prompt and professional manner, striving to provide excellent customer service at all times
  • Conduct regular staff meetings and training sessions to ensure a well-informed and motivated team
  • Maintain a safe, sanitary, and organized dining room and work environment, following all health and safety regulations
  • Collaborate with other departments, such as housekeeping and maintenance, to ensure smooth and efficient operation of the lodge as a whole

Qualifications:

  • High school diploma or equivalent required
  • Bachelor's degree in Hospitality Management or related field preferred
  • 2-5 years of experience in a supervisory role in a full service restaurant
  • Excellent organizational, time management, and communication skills
  • Ability to work flexible hours, including days, nights, weekends and holidays
  • Knowledge of food and beverage operations, including inventory management and cost controls
  • Proven ability to lead and motivate a team to achieve high levels of guest satisfaction
  • Must maintain a neat, clean and well-groomed appearance
  • Strong problem-solving skills and ability to handle difficult situations with professionalism and poise
  • Must be able to stand, walk, and lift up to 30 pounds for extended periods of time

EEOC Statement:
Punderson Manor Lodge provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.