Accounts Receivable Specialist

3 weeks ago


Poway, United States DirectMed Imaging Full time
Job DescriptionJob Description

DirectMed Imaging, one of the most respected and widely used providers of quality pre-owned medical imaging parts, training, and support, is looking for a motivated, creative, detailed-oriented Accounts Receivable Specialist to join our Finance team. We strive to provide nothing but value and quality to our customers and employees.

This is a temporary, position, 4-6 months.

BENEFITS:

  • Be a part of a driven team that emphasizes open communication and teamwork
  • Competitive base pay
  • Casual environment
  • Company-sponsored, monthly "Fun" events
  • Flexible work environment

WHAT YOU WILL BE WORKING ON:

  • Contacting customers by phone and email to finalize collection of outstanding debts
  • Maintaining professional and friendly relationships with customers while still collecting payments on time and in full
  • Responding to daily account queries and inbound calls, emails and settle customer disputes and discrepancies
  • Reconciling customer accounts to ensure that customer's payments are applied correctly to invoices to avoid/correct discrepancies
  • Utilizing the ERP system, Business Central (a Microsoft Dynamics product), to research parts sold, parts returned, and other notes regarding the outstanding invoices
  • Tracking communications and notes with customers in our ERP system
  • Recording checks, credit card payments, wire payments, and other payment types into ERP
  • Escalating delinquent accounts to the Controller when appropriate to involve collections attorneys
  • Sending monthly statements to customers
  • Communicating with sales account managers and logistics staff with regards to past due clients and account holds
  • Maintaining accurate records and notes

JOB REQUIREMENTS:

  • Associate's degree in accounting OR a minimum of 5 years' experience in accounts receivable and collections
  • A/R and Collections experience is a must
  • Strong understanding of billing and collection processes

  • Knowledge, Skills, Abilities
    • Ability to work in a fast-paced office / warehouse setting
    • Ability to manage multiple priorities
    • Organized and detail orientated
    • A proactive, hands-on strategic thinker
    • Ability to work independently
    • Excellent math, verbal, and written skills
    • Language Skills
      • Ability to effectively present information and respond to questions from managers, clients, customers, and the general public
      • Outstanding communication and interpersonal skills
      • Highly skilled in negotiation
    • Computer Skills
      • Proficient in Microsoft Office Suite
      • Basic Typing Skills
      • ERP knowledge is a plus


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