Senior Functional Consultant

4 weeks ago

Nashville, United States i3 Verticals Management Services, Inc. Full time
Job DescriptionJob Description

JOB TITLE: Functional Consultant

FLSA STATUS: Exempt

DEPARTMENT: Services

REPORTS TO: Professional Services Manager

SUPERVISORY RESPONSIBILITIES: No

JOB LOCATION: Remote

TRAVEL: Up to 100%

SUMMARY OF POSITION:

Oracle Utilities Functional Consultant. Design solutions, write functional specifications, create, and execute test cases, and implement features for Oracle Utilities solutions; provide utility clients with industry best practices and subject matter expertise for Oracle Utilities solutions; Conduct business process analysis & business requirement gathering sessions with clients. Must possess bachelor’s or foreign degree equivalent in computer engineering or computer science plus 5 years progressively responsible work experience in IT environment and software projects working in the utility industry using Billing and Master Data Management systems.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Interface with functional users (business, IT, etc) to define and document functional requirements.
  • Provide subject matter expertise in assigned core business unit function and/or business intelligence functions (including but not limited to process improvement, data mining/gathering/quality assessment, reporting, data visualization, etc.)
  • Develop, plan, coordinate and execute System Integrated Testing
  • Provide application analysis for Information Technology and client base.
  • Identify opportunities for improvement within the system and make recommendations on how users can best utilize the product to accomplish their functional objectives.
  • Work with business units to deliver completely implemented solutions to the end user community by leveraging best practices of the core applications.
  • Conduct client training on new or revised processes, procedures, and computer-based applications.
  • Create various business documents, future business processes, functional and configuration documents that adhere to project standards.
  • Conduct business process analysis & business requirement gathering sessions with clients.
  • Assist in business processes development per business requirements and create business scenarios.
  • Communicate with stakeholders to understand business processes to translate into technical requirements and designs.
  • Document and analyze business processes and develop detailed user requirement and functional specification documents.
  • Identify & document gaps between system and business processes

MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE):

  • Bachelor’s degree in the field of business administration, finance, or information systems or five to seven years related work experience.
  • Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development.
  • Excellent leadership, communication (written and oral) and interpersonal skills
  • Working knowledge of Windows office systems.
  • Excellent understanding of the organization’s goals and objectives.
  • Ability to continue education on structured methodologies such as FADE, SDLC, Agile, and other best practices.

PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE):

  • Configuration experience with Oracle Utilities Suite: Customer Care and Billing (CC&B), Meter Data Management (MDM), Service Order Management (SOM) and Operational Device Management (ODM) preferred.
  • Experience in Customer Information Systems, preferably in utility industry or industry with similar functionality.
  • Experience with customer portal systems such as interactive voice response or website self-service.

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