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Associate Functional Solution Consultant

3 months ago

Nashville, United States i3 Verticals Management Services, Inc. Full time
Job DescriptionJob Description

JOB TITLE: Functional Consultant

DEPARTMENT: Enterprise Solutions Professional Services - Utilities

REPORTS TO: Manager Public Sector Utilities

JOB LOCATION: Remote (US Based)

TRAVEL: Up to 75%


SUMMARY OF POSITION:
i3 Verticals is a qualified and experienced utility CIS professional services and customer engagement
solutions provider. Since 2002, our group of seasoned technical, functional, and financial experts has
helped electric, gas and water utilities nationwide complete end-to-end CIS upgrades, data migration
projects, business process optimizations, application maintenance, technology upgrades, and other
solution delivery services.

With our growing SaaS product practice, i3 Verticals is looking for driven and motivated professionals in
the utility industry to join our consulting team. Functional Consultants work closely with client
stakeholders, design solutions with industry best practices in mind, and work with technical team
members to implement them. Preferred candidates will have working experience in the utility industry
and Oracle Utilities solutions including Customer Care & Billing (CC&B), Customer to Meter (C2M) and
Meter Data Management (MDM).


ESSENTIAL DUTIES & RESPONSIBILITIES:
● Provide our utility clients with the industry’s best practices and subject matter expertise.
● Work with the client business and functional users to document and refine requirements.
● Report project / workstream statuses / risks to Milestone Project Managers.
● Conduct business process analysis & business requirement gathering sessions with clients.
● Design solutions, write functional specifications, create and execute test cases and implement
features for our SaaS products.
● Work closely and coordinate with the offshore and/or technical members of the project team
to ensure accuracy and quality of deliverables.
● Deliver presentations, demos, or training to clients and internal project staff.
● Identify & document gaps between system and business processes.
● Develop and improve project and internal documentation and processes.
● Continue to learn and improve your knowledge of the Oracle Utilities solutions as new versions
are released.


MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE):
● 5+ years overall experience in a relevant professional environment and software
implementations/projects.
● Worked in the utility industry with experience with CIS / Billing and MDM systems.
● Undergraduate degree
● Excellent communication (written and oral) and interpersonal skills.
● Desire to learn new technologies and utility business practices.

Not currently recruiting from California, Colorado, Connecticut, Maryland, Nevada, New Jersey, Ohio, Rhode Island, Washington, or New York