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Assistant Operations Director

1 month ago

Tempe, United States MCS Full time
Job DescriptionJob DescriptionSummary:

Our mission is to make communities SHINE Our team provides excellent service to our clients, all while nurturing communities, acting with integrity, and hustling to get the job done.

The Assistant Market Operations Director will be responsible for assisting in all aspects of operations in their respective market.


Essential Duties & Responsibilities:

Business Development:

  • Create, manage and execute business development strategies.
  • Proactively identify prospects and cultivate relationships with customers.
  • Make presentations to potential clients and assist in growing and maintaining the client relationship.
  • Work directly with clients to understand their needs and to ensure customer satisfaction and identify growth opportunities

Operations:

  • Staffs, trains, and motivates an effective team necessary to accomplish market objections in an efficient and timely manner.
  • Collaborates with team to ensure accurate estimates and budgets for materials and labor.
  • Coordinates and schedules work activities of tradespeople, professionals, and laborers, communicating instructions and project assignments as appropriate.
  • Regularly inspects work for quality and timeliness; prepares and provides progress reports to senior leadership; makes recommendations for necessary modifications.
  • Develops the annual market budget, manages market level financial performance, and provides input for long-range financial planning to assure that the necessary resources are available to achieve growth and performance objectives. Analyzes and reports on operating results/trends and contributes to monthly financial and operating forecasts of market performance.
  • Collaborates with project manager, purchasing manager, and other pertinent stakeholders to ensure specifications, zoning requirements, and other regulations are met.
  • Ensures specifications and regulations outlined in work plans are followed.
  • Obtains required permits and licenses; executes construction contracts according to terms of agreement.
  • Monitors operation budget throughout and communicates variances as they occur.
  • Ensures safety practices are followed at all work sites. Educates employees on safety policies and procedures.
  • Work directly with clients to understand their needs and to ensure customer satisfaction and identify growth opportunities
  • Participates in goal setting for direct reports, utilizing objective techniques and self-measurement relative to performance, and performs periodic review of accomplishments and activities toward the established objectives
  • Performs other related duties as assigned.
  • Up to 30% travel

Supervisory Responsibilities:

This position has no supervisory responsibilities

This position has supervisory responsibilities

Competencies:

  • Proficient at “Value Engineering” residential remodel/construction.
  • The ability to mentor, coach, and teach your team the trade knowledge you have acquired.
  • Good verbal and written communication skills.
  • Ability to work under pressure.
  • Ability to oversee and coordinate a variety of people in different roles.
  • Extremely detail-oriented.
  • Ability to read, understand, and execute blueprints, drawings, and plans.
  • Thorough understanding of legal requirements relating to construction and building sites.
  • Thorough understanding of quality building practices.
  • Ability to quickly identify problems and efficiently solve them.
  • Minimum 7 years in a general residential construction leadership position preferred.

Education and Experience:

Education:

  • Bachelor’s degree in Construction Management, Construction Science, Business Administration, Accounting, or equivalent work experience.
  • Prior experience as a General Contractor a plus.

Physical Requirements and Work Content:

Americans with Disability Specifications: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand, move, operate with hands and arms, and lift up to 50 pounds. The employee is regularly required to use hands to operate or feel objects, tools or controls, communicate, distinguish or identify, adjust or focus.

Work Environment:

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position is a sedentary position that requires 8 hours of sitting at a desk in a climate controlled environment with frequent computer, mouse, 10 key touch and phone work.

Additional Comments:

These declarations are not to be an “all-inclusive” list of the duties and responsibilities nor of the skills and abilities required to do the job. They are intended only to describe the general nature of the job and a reasonable representation of its activities. Additional essential functions and/or tasks may be identified by the company and listed as such in the incumbent’s performance appraisal. Various tasks may be assigned under each task or function. The incumbent performs other job-related duties as assigned and required.

This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.

EOE/Minority/Female/Disabled/Veteran