ServiceNow Functional Consultant

2 weeks ago


Middletown, United States Data-Core System, Inc. Full time
Job DescriptionJob DescriptionSalary: DOE

Data-Core Systems a consulting, services and digital transformation solution provider helping businesses reshape their future with cutting-edge technologies and services, has an immediate opening for a ServiceNow Functional Consultant in the Consulting Services Division.


Responsibilities:

  • Provide expert guidance and support for ServiceNow implementations and development efforts
  • Collaborate with business stakeholders to gather requirements and translate them into technical specifications
  • Configure and customize the ServiceNow platform to meet business needs
  • Develop automated workflows and scripting to improve efficiency and automate processes
  • Ensure compliance with ITIL, ITSM, ITOM, GRC, SPM, and CMDB standards
  • Provide training and guidance to other members of the team on ServiceNow architecture and development best practices
  • Identify and recommend improvements to ServiceNow processes and procedures
  • Stay up-to-date with ServiceNow features and best practices and apply them to our environment


Requirements:

  • Minimum of 10+ years Information Technology Consulting experience with 7+ years on ServiceNow consulting
  • Strong understanding of ServiceNow architecture, development, and best practices
  • Experience with ServiceNow ITSM, ITOM, and other ServiceNow applications
  • Understanding of ITIL, GRC, SPM, and CMDB standards and processes
  • ServiceNow certification
  • Excellent communication and collaboration skills
  • Ability to work independently and in a team environment
  • Business Analyst experience


Nice If You Have:

  • Experience working with a roadway system (DOT or Turnpike)
  • Knowledge of enterprise transformation initiatives
  • Possesses excellent verbal and written communication skills & excellent client-facing or consulting skills
  • Master’s degree in an IT-related field

 

We are an equal opportunity employer.



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