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ServiceNow Administrator
4 months ago
Job Title: ServiceNow Administrator
Pay Rate: $65 per hour
Schedule: Monday to Friday (9:00 am to 5:00 pm)
Job Description:
The ServiceNow Administrator will leverage a minimum of three (3) years of IT
experience, focusing on comprehensive customer service skills.
Job Responsibilities:
? Account Administration
a. Provisioning of accounts
b. Management of roles and responsibilities
? Dashboarding and Reporting
a. Creation and maintenance of dashboards
b. Integration of data from external systems into dashboards
c. Generating reports and assisting users in report creation
? Policy and Documentation
a. Collaboration in developing administrative and TSC (Technology Service
Center) policies and documentation
Page | 1
? Backup Support
a. Backup for the TSC project manager as needed
Note: The description and responsibilities are subject to change based on the needs of
the organization.