Information System Engineer II

6 days ago

Carrollton, United States Mirion Technologies (Canberra), Inc. Full time
Job DescriptionJob Description

The Information System Engineer will support the delivery of IT services, provide end user support, and play a hands-on role in supporting various local and enterprise systems, including Azure/M365.

Major Responsibilities/Functions:

  • Provide hands-on technical assistance, support, and training to internal customers.
  • Possess excellent communication, technical, and time management skills.
  • Configure, repair, manage, and track new and existing employee equipment.
  • Troubleshoot, resolve, repair, and document complex technical problems and issues.
  • Perform compatibility testing for new hardware and software.
  • Communicate system and process changes to appropriate personnel.
  • Administer and maintain Active Directory/Azure Active Directory.
  • Generate runbooks, training aids, quick reference guides, and other aids to enable internal customers to be self-sufficient.
  • Provide input to management for planning of infrastructure, process improvements, and support activities.
  • Performs all other duties as assigned.

Knowledge, Skills & Abilities:

  • Degree in Computer Science or similar curriculum with technical background in related discipline, or similar combinations of equivalent education and experience.
  • 2+ years of experience in IT support.
  • Proficiency in Microsoft OneDrive, SharePoint, Outlook, and Teams.
  • Experience managing Microsoft Windows 10/11 and Server OSs.
  • General understanding of routers, switches, firewalls, WiFi access points, and VPN.
  • Maintenance of 1 or more applicable Microsoft certifications (MTA/MCSA) is desirable.
  • On-call availability to work and/or coordinate outside of normal business hours.

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