Certified Peer Specialist

Position Title: Full-Time Certified Parent Peer Specialist

Position Number:

Work Unit: IC3

County: Region 5 (Savannah, Brunswick, Waycross)

Immediate Supervisor:Angie Williams and Meranda Bice

Qualification:

Must be the parent or guardian of a youth or young adult with a mental health diagnosis

And possess a

High School Diploma or GED and 3 years' experience in a social services related field position

Or Bachelor's Degree in a social services related field

Or 1 year at the lower level position equivalent

Assigned duties include:

Under immediate to general supervision, the Certified Parent Peer Specialist (CPS-P) provides peer support services to a caseload of youth ages 5 through 20 and their families who are enrolled in IC3 services, collaborates with other designated staff, participates in team meetings, serves as a youth advocate, provides information and peer support for individuals in a variety of settings, meets minimal contacts per month with each individual, provides collaborative documentation, attends collaborative meetings with staff and other youth serving stakeholders for continuity of care, assists with crisis response.

Equipment that includes safe and effective use:

None

Bloodborne Pathogen Category:

Employee performs assigned tasks which involve no exposure to blood or other potentially infectious material AND performance of category I tasks are not a condition of employment

(Category III).

Mandatory Training Category (Check One)

___ Administrative __X__Direct Care ____Medical

Performance Improvement

Aspire Behavioral Health & Developmental Disabilities Services goal is to continually improve the delivery of service by improvement of individual outcomes and satisfaction. All employees have a role in performance improvement and are expected to interact collaboratively with co-workers, and other contacts to provide consistent, high-quality, individual focused services.

Age Related and Special Needs of Population Serviced

Work requires the knowledge and skills necessary to provide direct consumer services appropriate to youth and young adults and their parents' ages 5-20 enrolled in IC3 services.

Program Description

Intensive Customized Care Coordination (IC3) is a provider based High Fidelity Wraparound intervention comprised of a team selected by the family/caregiver in which the family and team identify the goals and the appropriate strategies to reach the goals identified by the family. High fidelity wraparound (HFW) is an ecologically based process building on the collective actions of a team to mobilize resources and talents from a variety of sources to support families in their communities. In the wraparound process, a team of people are brought together around all the components of a family's life incorporating their history, culture, relationships, and other relevant information to address their challenges and formulate possible solutions.

Staff should be able to: (Define Competency Areas)

• Customer Service Ability to provide helpful, courteous, accessible, responsive, and knowledgeable service to youth and families
• Customer Service - Understanding of the recovery process and how to use their own recovery story to support others
• Customer Service - Understanding of and the ability to establish healing relationships
• Accountability - Demonstrate knowledge of policies and procedures
• Accountability - Understanding of their job and the skills to do that job
• Accountability - Ability to complete all related professional development trainings initially and annually
• Accountability - Ability to keep all credentials and certificates up to date
• Accountability - follow contract guidelines, including key performance indicators set forth by DBHDD
• Team Work and Cooperation - Ability to collaborate and operate with a team-based approach
• Results Orientation - Knowledgeable of EMR and able to complete reports on excel and other agency databases
• Results Orientation - Ability to complete and submit all required state reporting and outcome measures in a timely manner
• Results Orientation - Maintain productivity standards set forth by agency supervisor
• Judgment and Decision Making - Knowledgeable of eligibility requirements YYA services and specialty services
• Judgment and Decision Making - Knowledge of crisis intervention protocols and procedures
• Judgment and Decision Making - Understanding of the importance of and have the ability to take care of oneself

Assigned Duties

DESCRIPTION OF WORK DUTIES AND RESPONSIBILITIES: (Type in or attach current description of duties. Employees are expected to perform their work in a competent and efficient manner. Include % of time)

Agency Specific Assigned Duties:

• Maintains a caseload of up to 25 youth who are engaged in IC3 services, with a focus on supporting their parents/caregivers
• Establishes rapport and regular, consistent interactions with families members in assigned service area
• Provides life, coping, health, and wellness skills teaching to youth with psychosis and/or dual diagnosis from a peer perspective
• Completes all required documentation within 24 hrs. from date of service
• Meets minimal contacts per month with each individual enrolled
• Maintains a 50% billable productivity
• Collaborates with a multidisciplinary treatment team
• Acts as a liaison between agency and contracted agencies
• Assists with linking individuals to outside supports:
  • Employment
  • School enrollment
  • Support groups
  • Social outlets
  • Physical health activities
• Assist with attending community stakeholders as well as inner-agency meetings
• Acts as a liaison between youth, MH providers, and other youth serving stakeholders
  • Establishing/strengthening partnerships with businesses, schools, hospitals
  • Establishing/strengthening partnerships with DFCS, DJJ, Necco, and other agencies
• Attends all required agency and DBHDD trainings (particularly CT-R trainings)
• Assists with crisis response to youth and families on assigned caseload.
• Participates in weekly staff meeting with IC3 team to discuss potential barriers to treatment.
• Participates in weekly face to face meetings with assigned families.
• Participates in monthly Child Family Team Meetings (CFTM) for assigned families.
• Treats all with respect and dignity without preferential treatment
• Communicates accurate information in a professional and courteous manner that conveys a willingness to assist
• Uses appropriate, established chain of command
• Follows the office's established practices to adhere to special communication/correspondence, emails, etc. that are of a personnel (human resources) nature

Role Specific Assigned Duties:

1. Using the 10-step goal setting process the CPS will:

• Support individuals in articulating personal goals for recovery and wellness
• Support individuals in articulating the objectives necessary to reach his or her recovery and wellness goals

2. The CPS will document the following on the Individual Recovery/Resiliency Plan (IR/RP) by:

• Assisting individuals in identifying strengths
• Assisting individuals in identifying recovery and wellness goals
• Assisting individuals in setting objectives
• Assist individuals in identifying barriers
• Assisting individuals in determining recovery and wellness interventions based on consumers' life goals
• Recognizing and reporting progress individuals make toward meeting objectives
• Understanding and utilizing specific interventions i.e. CT-R to support individuals in meeting their recovery and wellness goals

3. Utilizing their specific training, the CPS will:

• Lead as well as teach individuals how to facilitate Recovery Dialogues
• Support individuals in creating a Wellness Recovery Action Plan (WRAP)
• Utilize and teach problem solving techniques with individuals and groups
• Teach individuals techniques for identifying and combating negative self-talk
• Teach individuals techniques for identifying and overcoming fears
• Support the vocational choices individuals make and support them in overcoming job-related anxiety
• Support individuals in building social skills in the community that will enhance job acquisition and tenure
• Support staff in identifying program environments that are conducive to recovery; lend their unique insight into mental illness and what makes recovery possible
• Attend treatment team meetings to promote individual's use of self-directed recovery tools.

4. The CPSs will maintain a working knowledge of current trends and developments in the mental health field by reading books, journals and other relevant material.

• Continue to develop and share material with other CPSs at the continuing education assemblies and on the CPS electronic bulletin board
• Attend continuing education sessions when offered by the CPS Project
• Attend relevant seminars, meetings, and in-service trainings whenever offered