Enterprise Solutions Engineer

2 weeks ago

New York, United States Mimica Automation Full time
Job DescriptionJob DescriptionWhat we are building

Mimica's mission is to accelerate the discovery and deployment of automation with AI.

Our first product, Mapper, learns patterns from employee clicks and keystrokes, identifies key steps, decisions and repetition, and generates “blueprints” for automation. Today, it supports RPA teams, that build software bots for repetitive computer tasks such as data entry, form completion and claim processing. Alongside creating process maps for automation, we've introduced Miner, for automation, we have launched a companion tool, Miner, which helps enterprises identify and prioritize automation opportunities.


Your Mission


In this role, your mission will be to help us achieve our revenue objectives and accelerate the adoption and expansion of Mimica. As the owner of the technical win strategy, you'll lead all technical aspects of the sales cycle. Your radar will be finely tuned to market trends and competitive intelligence, allowing you to craft and systematize creative solutions that elegantly solve use case-specific problems and deliver measurable business value. As a key member of our early Go-To-Market team, you'll have a significant influence in shaping our future roadmap by compiling and sharing product feedback and leveraging insights from the field.

Part of your day-to-day
  • Collaborating with AEs in discovery calls, qualifying prospects, and gathering requirements.
  • Leading demos and supporting technical evaluations for the Mimica platform, ensuring a path to value realization and positive ROI.
  • Building and executing POC plans with success criteria, managing scopes, expectations, and timelines, and acting as the point of contact for questions, issues, or escalations.
  • Serving as the Voice of the Customer, providing insights to engineering and product teams and input for improvements and new feature development.
  • Contributing to product documentation by adding clear explanations, examples, and how-to guides.
  • Partnering with Marketing to deliver educational content such as blog posts, tutorials, and presentations.
  • Assisting BDRs in identifying compelling use cases and tailoring messaging to value drivers specific to each industry, vertical, or function.
  • Nurturing strong relationships with key decision-makers at all levels, turning them into advocates and champions.
  • Acting as a trusted advisor for customers, deepening relationships and driving account growth including renewals and upsells.

Requirements

  • Background in Solution Architecture, Sales Engineering or Implementation/Management Consulting, shaping solutions that add strategic and quantitative value.
  • Experience in devising and delivering complex enterprise software/SaaS solutions, tying them to customers’ business initiatives, pain points and long-term roadmaps.
  • Track record of successfully scoping, managing and executing pilots and production implementations, overcoming objections and removing friction in the pre-sales process.
  • Superior communication skills with the ability to switch between being deep in the weeds and taking the 10,000-foot view when presenting to stakeholders.
  • Empathy and product intuition – absorbing and interpreting feedback and working through and with others across functions to continually evolve Mimica’s capabilities.
  • Desire to continuously learn and improve your knowledge of our platform, our differentiating value and advancements in the Intelligent Automation domain.
Bonus
  • Domain expertise in areas such as Finance, Insurance, Supply Chain, or Manufacturing.
  • Knowledge of automation/RPA, task mining, process transformation or related markets.
  • Experience in successfully introducing B2B products to the market and/or new verticals.
  • Comfortable working within high-growth environments – delivering value quickly and iteratively.
  • Experience as an early sales hire at a startup – developing core sales processes.

Location

This is a fully remote position. You can be based anywhere in the USA (ideally East Coast).

Benefits

We take a structured approach to determining compensation, leveraging our internal framework, market insights, and candidate skills and experience level. In addition to competitive salaries, we offer retirement and healthcare benefits and ample paid time off, as well as valuable non-monetary perks such as flexible schedules and location, end-to-end ownership and the opportunity to contribute to projects that are poised to shape the future of work.

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