Team Member at Moe Coffee

3 months ago

San Diego, United States Jessica Mortimer Full time
Job DescriptionJob Description

Moe Coffee in San Diego is looking for talented baristas to fill our expanding family

Position- Barista Team Members

State Street Location- 2542 State Street San Diego, CA 92101

NorthPark Location- 4195 Kansas St San Diego, CA 92104

Upcoming* National City Location- 41 E 8th St, National City, CA 91950


Job Summary and Mission

Here at Moe Coffee we don't just make a great cup of joe but we provide a “Coffee Experience”

our baristas contribute by providing legendary customer service to all customers. We do this for

our customers by providing customers with prompt service, quality beverages and products, and

maintaining a clean and comfortable store environment. We want each guest to leave with a

positive and memorable coffee experience. This is made possible by our barista’s.


​Summary of Key Responsibilities

●Responsibilities and essential job functions include but are not limited to the following:

●Acts with integrity, honesty and knowledge that promote the culture, values and mission

of Moe Coffee.

●Maintains a calm demeanor during periods of high volume or unusual events to keep

store operating to standard and to set a positive example for the shift team.

●Anticipates customer and store needs by constantly evaluating environment and

customers for cues.

●Communicates information to manager so that the team can respond as necessary.

●Assists with new partner training by positively reinforcing successful performance and

giving respectful and encouraging coaching as needed.

●Contributes to positive team environment by recognizing issues or changes in partner

morale and performance and communicating them to the store manager.

●Deliver legendary customer service to all customers by acting with a customer comes

first attitude and connecting with the customer. Discovers and responds to customer

needs.

●Follows all Moe Coffee operational policies and procedures, including those for cash

handling and safety and security, to ensure the safety of all partners during each shift.

●Maintains a clean and organized workspace so that partners can locate resources and

product as needed.

●Provides quality beverages, whole bean, and food products consistently for all customers

by adhering to all recipe and presentation standards. Follows health, safety and sanitation

guidelines for all products.

●Recognizes and reinforces individual and team accomplishments by using existing

organizational methods.

●Maintains regular and punctual attendance


​Basic Qualifications

●Maintain regular and consistent attendance and punctuality, with or without reasonable

accommodation

●Available to work flexible hours that may include early mornings, evenings, weekends,

nights and/or holidays

●Meet store operating policies and standards, including providing quality beverages and

food products, cash handling and store safety and security, with or without reasonable

accommodation

●Engage with and understand our customers, including discovering and responding to

customer needs through clear and pleasant communication

●Prepare food and beverages to standard recipes or customized for customers, including

recipe changes such as temperature, quantity of ingredients or substituted ingredients

●Available to perform many different tasks within the store during each shift

●Available to pass required Food Handlers Exam as required by Health Department

● Available to pass required RBS(California Alcohol Server Training) Course for locations that serve beer and wine.


Required Knowledge, Skills and Abilities

●Ability to learn quickly

●Ability to understand and carry out oral and written instructions and request clarification

when needed

●Strong interpersonal skills

●Ability to work as part of a team

●Ability to build relationships

●Positive attitude at all times. Customer service is the top priority.

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