Care Coordinator

4 days ago


Portage, United States FRESH PERSPECTIVE HOME CARE LLC Full time
Job DescriptionJob DescriptionDescription:

Are you looking to join a team where you are supported, encouraged, and provided with opportunities to learn something fresh and new every day? We are seeking a Care Coordinator with attention to detail and a compassionate heart to join our growing Fresh Perspective Home Care team.


Since 2006, Fresh Perspective Home Care has provided honest, patient and compassionate care to its Clients with a focus on their privacy, dignity, well-being and overall quality of life. You will experience an environment where you are provided with meaningful opportunities for a career in the rapidly growing home care industry.



Your Responsibilities

The Care Coordinator is a role that provides support in the office reporting to the Care Coordinator Manager and supports in the field as needed.

  • Treat Clients and fellow Team Members with the highest level of respect and compassion
  • Schedule and coordinate day to day activities of our Caregiver Team Members
  • General office administrative duties
  • Provide pertinent documentation to the Care Coordinator Manager on employee performance
  • Report pertinent client and employee information during weekly staff meetings.
  • Responds promptly and courteously to all clients’ and caregiver calls.
  • Communicates continually with employee and client to evaluate service.
  • Provide backup Caregiver coverage for potential open shifts
  • Works "On Call" for after-hours scheduling substitutions on a rotating basis with co-workers
  • Report any unusual incidents to our Care Coordinator Manager
  • Act quickly and responsibly to emergencies
  • Participate in the after hours on-call/Weekend Runner structure on a bi-weekly basis (frequency subject to change)

Working Location

The Care Coordinator will be based in the Portage Office location. Fresh Perspective Home Care provides quality care in Kalamazoo, Van Buren, Allegan, Cass, Berrien, and St. Joseph


Your Benefits

  • Multiple bonus opportunity including regular Quarterly bonuses
  • Paid initial and ongoing training
  • Tuition Reimbursement
  • Preventative Medical Care Insurance
  • Dental & Vision Insurance
  • Free Life Insurance
  • Short Term Disability Insurance
  • Paid sick time and PTO
  • Same day pay available with TapCheck
  • 401(K)


Requirements:
  • A core belief that all individuals deserve respect, compassion, and caring support
  • Ability to communicate effectively with Clients, their families, and Fresh Perspective Home Care Team Members
  • Computer Skills including email and Microsoft Office Suites.
  • Prior experience with Clear Care or similar scheduling software preferred but not required
  • Prior Caregiver experience is preferred but not required
  • GED or High School diploma
  • Current and valid driver’s license
  • Fully insured reliable personal transportation
  • Ability to lift - up to 40 lbs and perform the duties of the position
  • Exhibit mature responsible behavior and uphold the patient confidentiality requirement.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


Fresh Perspective Home Care strives to be the Best-In-Class in-home care provider in southwest Michigan, attract Team Members who share our Values and have a positive impact in the communities we service.


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