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National Sales Professional
2 months ago
Love what you do Support the pros behind the shows.
Work for a company that treats its employees like family After all, Full Compass Systems is a family-owned business that has almost 50 years’ worth of building relationships with our employees and customers. We are a one-stop shop for anything audio, video, lighting, and musical equipment related. We work with Fortune 100 companies, start-up companies, and every type of organization in between.
Benefits Include:
Hybrid/Remote schedule
On-site restaurant
Volunteer Time Off
Paid Time Off
Health/Dental/Vision/Life Insurance
401(k)
Position Summary
The National Sales Representative works as an ambassador for Full Compass and is responsible for managing and growing an assigned customer account base, selling a wide variety of professional audio, video, and lighting products. This person must build trust and act as support for prospects, ensuring they lead to potential future sales. A National Sales Rep must be a self-starter, exhibiting and self-managing high levels of productivity and organization, achieving assigned KPIs and Quota numbers.
Essential Job Functions
- Identify and develop strong B2B relationships with key stakeholders of existing accounts.
- Prospect for opportunities within account base at a high rate of effectiveness.
- Identify customer purchasing processes and procedures involved with the procurement of Full Compass’ product offering to ensure a seamless sales process.
- Handle objections and cross-sell comparative product.
- Answer medium level technical questions.
- Own, qualify, and develop opportunities passed from marketing and lead generation processes.
- Increase orders by suggesting related items, explaining features, and checking customers’ buying history.
- Prepare, generate, and follow up on verbal or written quotations to secure orders or determine reasons for loss of orders.
- Review open customer order reports and acts on open items; specifically, those items that may be at risk in meeting the customer’s promised delivery date.
- Meet and exceed performance measurements based on volume goals, profitability, and efficiency objectives.
- Offer value-added services to our B2B customers.
- Work closely, and communicate effectively, with internal sales support departments and Sales Management
- Maintain records of all sales leads and/or customer accounts.
- Educate customers relative to how products or services can benefit them financially and professionally.
- Monitor the company’s industry competitors, new products, and market conditions for technology trends to meet customer’s evolving needs.
- Attend vendor training and new product launch webinars.
- Maintain Full Compass’ minimum required technical competency levels across product categories through internal training and testing.
- Attend department and company meetings as assigned. Remote Associates may periodically be required to attend company events and/or training.
- Other duties as assigned.
Required Education and Experience
- Bachelor’s degree.
- Previous sales experience.
Qualifications
- Experience using Salesforce or another CRM system.
- Experience with the Pro Audio, Video, and Lighting Industry.
- Understands the challenges faced by our business partners.
Competencies
- Strong negotiation skills.
- Strong interpersonal skills.
- Solid active listening and communication skills.
- Excellent time management skills.
- Exhibits a positive and professional attitude.
- Ability to multi-task.
- Strong problem-solving skills.
- Detail-oriented.
Work Environment
Work is performed in an office environment with minimal, if any, travel outside of the office. The employee may be required to regularly lift and/or move up to 25 pounds. The employee is required to sit for extended periods; frequently stand and walk; reach above shoulders; and use standard office equipment, including a computer, telephone, copier, printer, and virtual collaboration software. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.