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Job DescriptionJob Description

Role: Lab Test Engineer IV

Location: Onsite Philadelphia, PA

Duration: through end of the year, 2024 potential to extend

Lab Test Engineer JD


Roles & Responsibilities:

  • Support the XM performance team for measuring the wireless network performance including 4G, 5G and Wi Fi network Mobile.
  • Develop and maintain testing strategy, test plans and test cases for measuring the overall customer experience.
  • Collect logs and perform triaging of defects from device testing.
  • Perform a walk test in the field to simulate some customer experience use cases.
  • Prepare the test report and presentation to show the test finding.
  • Coordinate debugging sessions between OEMs and engineering teams to investigate issues for resolution.
  • Support other device technology initiatives & new feature rollout within Comcast including Data offload over WiFi, Data offload over CBRS network via DSDS, mmWave, 5G SA etc.
  • Ability to work adhere to all NDAs and work on confidential projects at Comcast. Able to drive technical conversations with OEM partners with regards to device defects and debugging as needed.
  • Collaborate with internal cross-functional teams deliver activities and tasks necessary for successful launch and achievement of business objectives.

Skills and Qualifications
Minimum

  • 7 or more years of device testing & certification experience in lab or in the field.
  • Good understanding of wireless technologies including VoLTE, VoWiFi, 4G, 5G (SA and NSA) network architecture and protocols.
  • 2+ year of experience in triaging device defects on Android or iOS devices.
  • 2+ year of experience in device logging tools like QXDM, XCAP, XCAL etc.
  • Ability to work in a collaborative environment.
  • Good interpersonal, communication (written and verbal) and problem-solving skills.
  • Strong motivator and communicator both verbally and through written instruction
  • BS/BE degree in related discipline strongly desired (e.g. Engineering)

Preferred

  • Master's degree in engineering or related field with 5 years' experience.
  • Strong knowledge of WiFi, 4G, 5G (SA & NSA) call flows and network architecture.
  • 2+ year of experience in working on iOS & Android devices in a carrier lab & field certification environment.
  • 1+ year of experience in managing requirements in JIRA or equivalent.
  • Prior experience in device testing automation or knowledge of test script is preferred.
  • Must be able to work in Philadelphia office daily.
  • Experience with Keysight test equipment is a plus.