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Logistics Coordinator, International
2 months ago
Key Responsibilities:
- Coordinating transportation providers, Freight forwarders, Import Brokers, etc to ensure prompt and proper movement of shipments
- Responding to customer inquiries and referring clients to the proper channels
- Reviewing purchase orders and shipping documents to ensure accuracy
- Making special shipping arrangements as necessary
- Tracking and fixing shipping errors
- Reviewing and processing invoices
- Compile and manage quarterly pricing for international shipping lanes
- Ensuring that the quality of all services provided meets the required standards
- Developing processes that make the supply chain more efficient and organized
- Maintain metrics and analyze data to assess performance and implement improvements
- Comply with laws, regulations, and ISO requirements
Requirements:
- Effective communication, including writing, speaking and interpersonal communication
- Quick critical thinking and problem-solving abilities
- Excellent customer service and client relations skills
- Keep organization and time management skills
- Good collaboration and teamwork abilities
- Ability to work in a fast-paced environment
- Ability to use computers, software and other technology for inventory and communication purposes
- Understanding of the supply chain, including common obstacles and effective solutions
Competencies:
- Analytical – collect, analyze, understand and communicate data
- Problem Solving – gather and analyze information and develop alternative solutions
- Customer Focused – respond promptly to customer needs, solicit customers feedback to improve overall service
- Business Acumen – demonstrate knowledge of markets, cost drivers and competition
- Judgment – willing to make decisions, supports and explains reasoning for decisions
- Quality – demonstrates accuracy and thoroughness
- Adaptability – manage competing demands and unexpected events
- Initiative – Take independent actions to resolve or improve situations
Education and Experience:
- Bachelor’s degree
- 2 to 5 years Logistics experience (preferably International or in a process chemical environment)
- Experience with Supplier Management and Service Level Agreements
- Strong Excel and analysis skills
- SAP System experience preferred