ServiceNow Platform Architect

3 weeks ago

New York, United States AIT Global inc. Full time
Job DescriptionJob DescriptionJob Title: ServiceNow Platform Architect
Location: NYC, NY Onsite 5 days a Week.Responsibilities:
  • Platform Architecture: Design, architect, and implement scalable, robust, and secure solutions on the ServiceNow platform to meet the organization's business requirements
  • Solution Design: Collaborate with partners to gather requirements, analyze business processes, and translate them into technical solutions leveraging the capabilities of the ServiceNow platform
  • Custom Development: Lead the development and customization of ServiceNow applications, modules, and workflows
  • Integration: Design and implement integrations between ServiceNow and other enterprise systems, ensuring seamless data flow and interoperability
  • Technical Leadership: Provide technical guidance and leadership to development teams, ensuring adherence to architectural standards, coding guidelines, and best practices
  • Performance Optimization: Execution on performance optimization, scalability improvements, and enhancement of the overall user experience on the ServiceNow platform
  • Governance and Compliance: Ensure compliance with security standards, regulatory requirements, and industry best practices in all aspects of ServiceNow platform implementation and usage
  • Documentation and Training: Create comprehensive technical documentation, including architectural diagrams, design specifications, and user guides
  • Conduct training sessions for partners and end-users as needed
  • Continuous Improvement: Stay updated with the latest trends, features, and capabilities of the ServiceNow platform
  • Proactively seek out areas for process improvement and innovation.
Qualifications:
  • 12+ years of overall IT experience with 5+ years' experience in ServiceNow/Enterprise architecture
  • Proven expertise in designing and implementing complex ServiceNow solutions, including custom applications and integrations.
  • Profound knowledge of ServiceNow architecture, including ITSM, ITAM, CSM, CMDB, and PPM modules.
  • Exposure of HRSD, IRM, CSM, FSM, TSOM & other industry specific modules.
  • Experience with web technologies (XML, HTML, JavaScript, Web Services) and a good understanding of ITIL processes.
  • At least two mainline valid ServiceNow Certifications.

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