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ServiceNow Solutions Architect

4 months ago

New York, United States Fides Info Sys, Inc. Full time

FiDES is looking for a ServiceNowSolutions Architect for a contract position.

The ServiceNow Architectis responsible for collaborating with the client while adhering to industry standards for configuration, development, support and maintenance of the ServiceNow platform. You will work with stakeholders to understand, propose, and deliver solutions using ServiceNow best practices. The Architect will beresponsible for designing the enterprise roadmap and working with the development team to implementeffective solutions within the ServiceNow platform.Additionally, the role is responsible for including, but not limited to:

Understanding business objectives and be able to identify implications to IT as it relates to application architecture and infrastructure.

Developing reference architecture and working with stakeholders to garner buy-in of roadmap/timeline.

Identify bottlenecks and develop optimizations & customizations based on needs.

Work with other IT team members to drive the best adoptions and use of the ServiceNow platform.

Coordinate with client stakeholders and technical implementation team.

Support implemented and proposed solutions on the ServiceNow platform.

Requirements

Certified (CSA) ServiceNow System Administrator

2-5 years of ServiceNow experience is a must

Experience with ITSM, ITAM, CMDB, and Discovery within ServiceNow

Understanding of the SaaS (software as a service) business & technology model

Understanding and experience in configuration management principles

Interest in learning and taking on increasingly complex tasks

Excellent communications skills required - verbally with all levels of customer IT and business management, as well as written with technical assessments and project related reports

Demonstrated self-direction and attention to detail with ability to work in a fast paced and changing environment with short deadlines

Strong organization and process improvement skills Ability to work independently and as part of a team

Communication skills to communicate at all levels of the organization

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