Subaru Service Manager
6 days ago
For the first time in history, Wagner Subaru (currently the 5th oldest Subaru retailer in the USA) is looking for a new Service Manager With 24 bays and 3 Subaru Senior Master Technicians, we have the largest Subaru service department in Southwest Ohio Our loyal customer base (currently 79.7% Ongoing Service Retention) LOVE coming to our shop because they know they can trust us to take care of them along with their vehicles (currently 88.2 OLP score year-to-date).
Position Overview:
We are seeking a motivated and results-oriented individual to join our team and help GROW our business as a Subaru Service Manager. As the Service Manager, you will be responsible for ensuring exceptional customer service, maximizing owner loyalty, utilizing industry performance benchmarks, and driving the profitability, growth, and development of our service team. This position offers a performance-based pay structure and presents an excellent opportunity for career advancement.
Responsibilities:
- Customer Service Excellence: Develop and maintain a customer-focused environment by implementing service standards, handling customer inquiries and concerns, and ensuring overall customer satisfaction.
- Owner Loyalty: Implement strategies to enhance owner loyalty and drive customer retention. Work closely with the sales team to provide seamless service experiences to Subaru owners.
- Performance Benchmarking: Utilize industry performance benchmarks to set and achieve service department goals and objectives. Continuously evaluate performance metrics and implement improvement strategies as necessary.
- Team Growth: Foster a culture of growth and development within the service department. Identify training needs, conduct performance evaluations, and provide coaching and mentoring to enhance the skills and knowledge of team members.
- Employee Retention: Implement strategies to improve employee satisfaction and retention. Create a positive work environment that promotes teamwork, collaboration, and personal growth.
- Performance-Based Pay: Develop and administer a performance-based pay structure to incentivize and reward exceptional performance among service department employees.
- Operational Efficiency: Optimize service department operations by monitoring workflow, managing resources effectively, and implementing efficient processes and procedures.
- Quality Assurance: Ensure that all service work meets or exceeds Subaru's quality standards. Conduct regular inspections to ensure adherence to manufacturer specifications and industry best practices.
- Inventory Management: Oversee the management and control of service department inventory, including technician time, supplies, and equipment, to maximize efficiency and minimize costs.
- Compliance and Safety: Ensure compliance with all relevant regulations, policies, and safety guidelines, maintaining a safe and clean work environment for both employees and customers.
Preferred Qualifications:
- Associate’s degree or higher in Business Administration, Automotive Technology, or a related field (preferred)
- Previous experience in automotive service management or a similar role (Subaru brand preferred, but not required)
- Strong leadership and team-building skills
- Excellent customer service and interpersonal skills
- Proficient in utilizing industry performance benchmarks
- Strong analytical and problem-solving abilities
- Solid understanding of automotive service operations and procedures
- Ability to work in a fast-paced, dynamic environment
- Knowledge of Subaru vehicles and brand standards (preferred)
- Familiarity with dealership management systems and service-related software
If you are a highly motivated individual with a passion for customer service, team development, and achieving exceptional results, we invite you to apply for the position of Wagner Subaru Service Manager. Join our team and contribute to the growth and success of our service department while enjoying a competitive, performance-based pay structure and numerous opportunities for career advancement.
-
Automotive Service BDC Representative
2 weeks ago
Fairborn, United States Wagner Subaru Full timeJob DescriptionJob DescriptionCompany Overview: Wagner Subaru is a well-established and reputable Subaru dealershiop committed to delivering top-quality automotive maintenance and repair services to our valued customers. We pride ourselves on our outstanding customer service and technical expertise, which has earned us a loyal customer base. As part of our...
-
Service Advisor
6 days ago
Fairborn, United States Wagner Subaru Full timeJob DescriptionJob DescriptionSUMMARYThe service advisor works with customers, and service technicians to advise customers on current and future repairs needed on their vehicle, and to schedule those repairs in the service department. CORE RESPONSIBILITIESSchedule service appointments, prepare service order by retrieving owner/vehicle history in advance of...
-
Case Manager
6 days ago
Fairborn, United States DeCoach Rehabilition Center Full timeJob DescriptionJob DescriptionAbout Us:DeCoach Recovery is a leading addiction treatment center dedicated to providing comprehensive and compassionate care to individuals struggling with substance use disorders. We offer a range of evidence-based treatments and therapies tailored to each patient's unique needs, with a focus on long-term recovery and...
-
Office Manager
7 days ago
Fairborn, United States J.F. Taylor, Inc Full timeAs the Office Manager, you will be responsible for coordinating office services ensuring the smooth functioning of our office environment. You will also be involved with Purchasing, Travel, Recruiting and HR. The ideal candidate will have proven experience using good judgment in managing a wide scope of duties in our new Beavercreek, OH...
-
Acquisition Manager
Found in: Talent US A C2 - 6 days ago
Fairborn, United States Abacus Technology Corporation Full timeOverviewAbacus Technology is seeking an Acquisition Manager to support the planning, development, implementation and management of a comprehensive, affordable and effective systems support strategy at Wright-Patterson AFB. This is a full-time position.ResponsibilitiesApply knowledge and experience in acquisition program management philosophy, policies, and...
-
Shift Leader>
6 days ago
Fairborn, United States Papa John's Full timePapa John's - 44 S Central Ave [Shift Manager] As a Shift Lead at Papa John's, you'll: Execute cash management duties with POS and Shift Reports; Assist in the management of adequate inventory levels using the companys systems and guidelines to minimize loss; Manage companys assets by ensuring the restaurant is clean, safe and organized; Be hard working,...
-
Breakfast Attendant
Found in: beBee S US - 2 weeks ago
Fairborn, United States Hampton Inn Fairborn Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The...
-
Breakfast Attendant
Found in: beBee jobs US - 2 weeks ago
Fairborn, Ohio, United States Hampton Inn Fairborn Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The...
-
Behavioral Health Counselor
1 week ago
Fairborn, United States DeCoach Recovery Centre Full timeJob DescriptionJob DescriptionJob Summary: DeCoach is seeking a full-time Behavioral Health Counselor. This position is responsible for providing direct client services that address DeCoach Recovery Centre's mission and are provided in a manner consistent with the organization's vision and values. DeCoach Rehabilitation Centre is a growing and...
-
Sales Associate
6 days ago
Fairborn, United States 7-Eleven Full timeDuties/Responsibilities:Provides prompt, courteous customer service by discovering guest’s needs.Rings up all sales on cash register, or point-of-sale equipment properly and accurately. Using suggestive selling techniques.Maintains ethical integrity, and honesty while handling money, checks, and other types of payment received for products sold.Follows...
-
Field Sales Representative
7 days ago
Fairborn, United States Thrive Chicago Co Full timeJob DescriptionJob Description We are seeking an established, well rounded and competitive field sales representative to grow our rapidly expanding team in the Northern Illinois region. A successful candidate will have exceptional interpersonal and communication skills as we work with clients in person on a daily basis. The salesperson will contribute...
-
Field Sales Representative
2 weeks ago
Fairborn, United States Thrive Chicago Co Full timeJob DescriptionJob Description We are seeking an established, well rounded and competitive field sales representative to grow our rapidly expanding team in the Northern Illinois region. A successful candidate will have exceptional interpersonal and communication skills as we work with clients in person on a daily basis. The salesperson will contribute...
-
Purchasing Assistant
7 days ago
Fairborn, United States HR Elements Full timeJob DescriptionJob DescriptionOur Premier Client was founded in 1972 and is a world-class audio leader, crafting their audio devices to the highest possible standards. They are a growing company that believes in providing their employees a safe, clean, and fulfilling, work environment that allows them to achieve personal goals and advance their...
-
Purchasing Assistant
6 days ago
Fairborn, United States HR Elements LLC Full timeOur Premier Client was founded in 1972 and is a world-class audio leader, crafting their audio devices to the highest possible standards. They are a growing company that believes in providing their employees a safe, clean, and fulfilling, work environment that allows them to achieve personal goals and advance their careers. Mission/Vision/Values To be the...
-
Purchasing Assistant
1 week ago
Fairborn, United States HR Elements Full timeJob DescriptionJob DescriptionOur Premier Client was founded in 1972 and is a world-class audio leader, crafting their audio devices to the highest possible standards. They are a growing company that believes in providing their employees a safe, clean, and fulfilling, work environment that allows them to achieve personal goals and advance their...
-
Purchasing Assistant
2 days ago
Fairborn, United States HR Elements LLC Full timeOur Premier Client was founded in 1972 and is a world-class audio leader, crafting their audio devices to the highest possible standards. They are a growing company that believes in providing their employees a safe, clean, and fulfilling, work environment that allows them to achieve personal goals and advance their careers. Mission/Vision/Values To be the...
-
Backend Software Engineer
6 days ago
Fairborn, United States CareerBuilder Full timeDescription Altamira Technologies has a long and successful history providing innovative solutions throughout the U.S. National Security community. Headquartered in McLean, Virginia, Altamira serves the defense, intelligence and homeland security communities by focusing on creating innovative solutions leveraging common standards in architecture, data and...
-
Purchasing Assistant
Found in: Appcast Linkedin GBL C2 - 7 days ago
Fairborn, United States HR ELEMENTS, LLC Full timeOur Premier Client was founded in 1972 and is a world-class audio leader, crafting their audio devices to the highest possible standards. They are a growing company that believes in providing their employees a safe, clean, and fulfilling, work environment that allows them to achieve personal goals and advance their careers.Mission/Vision/ValuesTo be the...
-
Purchasing Assistant
Found in: Appcast US C2 - 7 days ago
Fairborn, United States HR ELEMENTS, LLC Full timeOur Premier Client was founded in 1972 and is a world-class audio leader, crafting their audio devices to the highest possible standards. They are a growing company that believes in providing their employees a safe, clean, and fulfilling, work environment that allows them to achieve personal goals and advance their careers.Mission/Vision/ValuesTo be the...
-
Sr. Systems Integration Engineer
Found in: Talent US C2 - 6 days ago
Fairborn, United States Abacus Technology Corporation Full timeOverview Abacus Technology is seeking a Sr. Systems Integration Engineer to provide technical support at Wright-Patterson AFB. This is a full-time position. Responsibilities Perform systems engineering to include expertise in systems design and integration; manufacturing, quality and industrial engineering; airworthiness; and configuration,...