Fitness Sales Associate

Join Our Team at HOTWORX Grimes IA

Fitness Sales Associate

• Full & Part Time Positions available

About Us

HOTWORX is a 24-hour, Infrared Fitness Studio where members do workouts inside Infrared Saunas, led by Virtual Instructors. We offer 12 different workouts + A functional training area with dumbbells, kettlebells, battle ropes & MORE. Our unique workouts combine the benefits of heat, infrared energy, and exercise to provide a comprehensive fitness experience that helps our customers achieve their goals. With locations nationwide, we are continuously expanding and searching for dedicated individuals to join our team.

Are you passionate about fitness and enjoy helping others achieve their health goals? HOTWORX Grimes IA is seeking a motivated and enthusiastic Fitness Sales Associate to provide exceptional customer service and promote the benefits of our innovative IR training programs. Join our dynamic team and be part of an exciting fitness revolution

Responsibilities

• Welcome and greet customers as they enter the studio, provide assistance, and answer any inquiries they may have.
• Provide exceptional customer service by addressing customer needs, resolving concerns, and ensuring overall customer satisfaction.
• Promote and sell HOTWORX memberships, packages, and retail products to potential and existing customers through effective sales techniques and product knowledge.
• Assist customers in selecting appropriate IR training programs based on their fitness goals, abilities, and preferences.
• Maintain a clean and organized work environment, ensuring that the studio is presentable at all times.
• Participate in ongoing training and development programs to enhance your knowledge of HOTWORX products and services.
• Collaborate with fellow team members to achieve sales goals, customer retention goals, and maintain a positive work atmosphere.
• Conduct studio tours for potential customers, showcasing the benefits of HOTWORX training programs and facilities.
• Proactively follow up with customers to build relationships, provide assistance, and encourage their fitness journey.
• Perform administrative tasks such as scheduling appointments, inputting customer data, and processing transactions accurately.

Staffed Hours

• Monday through Thursday's 11am-8pm
• Friday's 9am-6pm
• Saturday's 11am-4pm
• Sunday's Not Staffed

Qualifications

• Prior experience in sales or customer service is a plus but not required; we will provide comprehensive training.
• Passionate about health, wellness, and fitness.
• Excellent interpersonal and communication skills.
• Ability to connect with customers and build rapport.
• Self-motivated and able to work independently as well as part of a team.
• Detail-oriented with good organizational and time management abilities.
• Flexible schedule, including the ability to work evenings and weekends.
• Must be comfortable working in a dynamic and fast-paced environment.
• Proficiency in using computers and basic software applications.