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Barista | NeueHouse Los Angeles
4 months ago
NeueHouse is a work and social club where creatives and though-leaders gather and connect. Our community of members align in their ambition to live a creative life, supported by an elevated experience bringing work and social together through iconic buildings, timeless design, thought-provoking cultural programming and gracious hospitality. NeueHouse: Home of the New.
Our Properties
NeueHouse currently operates across three different, but equally iconic properties in New York City and Los Angeles:
- Our Madison Square (MSQ) House is situated in New York’s iconic Flatiron District, was previously home for Tepper Galleries, a well-known Manhattan auction house for international artists and collectors in the 1930s – and neighbors the 69th Regiment Armory where the first International Exhibition of Modern Art was held.
- Our Hollywood House (HWD), which sits on Sunset Boulevard, is one of LA’s most celebrated buildings and occupies the original CBS Studio (the world’s first structure built intentionally for broadcast). Here genre- defining artists from Orson Wells and Lucille Ball, to Janis Joplin, the Beach Boys, and Bob Dylan built their legacy.
- Our Venice Beach House (VB) was once the creative home to some of the most influential creative luminaries in art and entertainment including Hal Ashby, Oliver Stone, and David Hockney, NeueHouse Venice Beach is a new work, social, and cultural hub for the Venice creative community.
The Role
Our Barista's are fantastic multitaskers whose constant workflow of friendly greetings, coffee and tea making, resetting, wiping, and polishing provides a seamless experience for our Members and Guests. Barista's adhere to the Sequence of Service set by the Gallery Bar Leadership team, consistently working to offer professional service in a timely manner whilst understanding all aspects of the coffee, tea and beverage program. Our Barista's represent the Gallery Bar with hospitality, warmth, and grace in every interaction. Gallery Bar Barista's provide operational support to ensure that service excellence is delivered to all Members and Guests. This role will be based out of our Hollywood house, and will also require shifts at our nearby NeueHouse location within the Los Angeles area.
Requirements
- 2 + years acting as a Barista or similar role in luxury hospitality, food + beverage environments.
- Consistently provide thoughtful and personal service with the goal to develop a rapport with Members and Guests.
- Ensure the coffee area is set and ready for service and always kept tidy manner as it is guest facing.
- Maintain cleanliness and always restock equipment as needed.
- Maintain thorough working knowledge of coffee and tea menus and be able to articulate to guests in an engaged and thoughtful manner.
- Proficient use of POS for ordering and billing purposes.
- Cash handling and communication skills with management executed with the utmost professionalism.
- Execution of the order of service in a timely and accurate manner with the goal of creating memorable service.
- Thorough working knowledge of all beverages: coffee/tea/non-alcoholic/wines/beers/spirits.
- Communicating with servers on orders to ensure delivery of drinks in a timely manner and alerting Management when running low on a particular item.
- Impeccable customer service by responding promptly to member/guest needs, soliciting feedback to improve service, and responding to all member requests (not just F&B related)
- Competency in conversing with Gallery Bar members, Guests, and potential Members regarding NeueHouse and our various programs and amenities.
- Set up / breakdown of the coffee station on a daily level.
- Must be able to lift/move up to 10lbs, frequently lift/move up to 25lbs, and occasionally lift/move up to 50lbs.
- Able to work nights and weekends which will be required with this role.
- Committed to incredible teamwork and balance team and individual responsibilities.
- NeueHouse values diverse educational and training backgrounds in consideration of the role.
- We are committed to training the right individuals who exemplify our values and are eager to learn
- Ability to remain calm and professional in a fast-paced work environment.
The anticipated hourly rate for this position is $20.00 per hour. NeueHouse is committed to equitable and competitive compensation and benefits packages for our team members and will consider many factors when extending offers of employment. Some of the factors we consider may include: qualifications of individual applicants against the position and business needs, years of relevant experience in role or industry, specific or unique skills, certifications or professional accreditations specific to the role, and the location in which the applicant lives and/or from which they will perform the role. The anticipated range for compensation shared here does not include any other components or benefits that may available.
Diversity & Representation: NeueHouse is committed to building and supporting diverse and representative communities, long-term career opportunities and extends Equal Employment Opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.
Benefits
- Salary rate: $20.00 an hour
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Paid Family + Caregiver Leave
- Short Term & Long Term Disability
- Training & Development
- Wellness Resources
