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Client Relations Manager

2 months ago

Richmond, United States MGN Foundation Full time $35,000 - $60,000
Job DescriptionJob Description

We are seeking a motivated and dynamic Entry-Level Client Relations Manager to join our expanding team. This role is perfect for someone eager to develop their management skills while ensuring exceptional client satisfaction in a fast-paced, results-driven environment.

As an Entry-Level Client Relations Manager, you will play a critical role in managing client relationships and ensuring the delivery of outstanding service. You’ll work closely with our team to support client needs, coordinate projects, and drive successful outcomes.

Key Responsibilities:

  • Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring their needs are met with high satisfaction.

  • Assist in the planning, execution, and management of client projects, ensuring timely and successful delivery.

  • Oversee the implementation of services and solutions, ensuring they align with client expectations and company standards.

  • Work with internal teams to coordinate efforts, manage resources, and provide updates on project status and client feedback.

  • Track and analyze client feedback and project performance to identify areas for improvement and implement solutions.

  • Prepare and present regular reports on client activities, project progress, and service performance to senior management.

Benefits:

  • Receive full training to develop your skills and succeed in the role.

  • Enjoy opportunities for advancement based on performance and career aspirations.

  • Work in a collaborative and supportive team environment that fosters professional development.

  • Benefit from a competitive salary and performance-based incentives.

  • Access to professional development programs and resources to help you grow in your career.

Qualifications:

  • Bachelor’s degree in Business, Communications, or a related field preferred.

  • Strong communication and interpersonal skills, with a customer-focused mindset.

  • Excellent organizational and multitasking abilities, with attention to detail.

  • Ability to resolve issues effectively and efficiently, with a proactive approach.

  • Ability to work both independently and collaboratively within a team.

  • Flexibility to adapt to a fast-paced and changing work environment.

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