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Table Lead

3 months ago

Holland, United States Midwest Tape Full time
Job DescriptionJob Description Midwest Tape | hoopla

Overview:

  • Monday-Friday 6:30a-3:00pm,
  • Overtime as needed before shift or Saturday mornings
  • Paid Vacation, Personal, and Holidays
  • Medical, Dental, Vision, Wellness programs
  • 401k, 401k Match, and Profit Sharing
  • Company Bonus and Holiday Bonus
  • Professional Development

Position Summary:

Motivate and direct table to complete customer orders in an efficient manner.

Primary Duties and Responsibilities:

To perform this position successfully, an individual must fulfill the knowledge, skill, and/or ability requirements listed below.

  1. Assist in organization of table workflow to maximize efficiency with implementation of new steps.
  2. Aid in continuous improvement within workflow in processing department.
  3. Make sure of a consistent flow of work is provided to the processor without interruption.
  4. Assure each processor in their work center is achieving the company’s expectations of that processor regarding both quantity and quality.
  5. Provide necessary tools for their table to complete orders.
  6. Address personnel issues.
  7. Communicate to the Zone Lead any issues that prevent orders from shipping.
  8. Check all products before shipping for quality assurance.
  9. Responsible for teaching employees (new and current) processing techniques.
  10. Follow all Midwest Tape policies and procedures set forth by Management.
  11. Perform all other functions as required, including any work assignments relating to the efficient flow of work within Midwest Tape.

Skills:

  • Must be able to motivate in a positive manner.
  • Must be detail oriented.
  • Must be able to file alphabetically.
  • Must be able to work independently and direct a diverse group of personalities.
  • Basic computer skills, including Microsoft Office and SAP.
  • Must possess the ability to read and interpret documents such as policy and operating manuals.
  • Must possess organizational skills.
  • Must have good communication skills.
  • Excellent follow-up and follow-through skills.

Preferred Education Requirements:

Note: Possession of a High School Diploma or equivalent is required for all new hires in all positions

Preferred Experience:

1 year in an office or manufacturing setting leading a team of 4 - 6 employees.

Physical Requirements/Work Environment:

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to walk or stand for the duration of their shift.
  • Ability to occasionally bend, twist and stoop.
  • Ability to occasionally lift and/or move up to fifty (50) pounds.
  • Work hours necessary to meet customer demand.


Midwest Tape is a library-dedicated full-service media distributor providing physical and digital media to thousands of libraries across North America and beyond. We are strong believers in continually innovating to better serve our customers and deliver the best experience possible for the staff and patrons of public libraries.

The Midwest Tape family of companies includes hoopla digital, the fastest-growing library app serving digital media to patrons, and Dreamscape Publishing, the library-first publisher of audiobook and video. Our international headquarters, built in 2016 to house our distribution center and support teams, is located in Holland, Ohio.

As we build our team to support the ongoing growth of our business, we are looking for enthusiastic team players dedicated to delivering best-in-class service for our library customers and their patrons.

Benefits:

  • Medical, dental, & vision insurance
  • 401k + match
  • Profit sharing
  • Paid vacation and personal time
  • Flex time
  • 10 paid holidays
  • Company performance bonus
  • Holiday bonus
  • Training & career development opportunities
  • Employee Volunteer Program