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Patient Care Coordinator-Authorization Specialists
3 months ago
Welcome to the Hearing and Speech Center of Florida, an 87 year old non for profit serving educational and special needs throughout Miami Dade County. We are also full service providers and offer our clients Speech Therapy, Occupational Therapy, Physical Therapy, Educational and Behavior Therapy. We have a full practice for center based services and have community contracts throughout the county at various locations such as schools, hospitals, nonprofits and more. Our administration teams work at our clinical site, however, we serve all of Miami Dade County.
Job DescriptionThe Patient Care Coordinator is an Administrative Team member and works primarily on the following:
insurance verification and authorization including all private insurances and Medicaid via EQ health
benefit explanations to patients/helping them with our grants and opportunities
Use of EHR data entry); tracking authorizations; running reports; coordinating schedules
communicating with team members and Dr. offices to ensure continuity of care
managing schedules and teams
working directly with Medical billing team--review all billing and collections in addition to working directly with the Division
Attending and assisting patients at the front desk as needed
QualificationsTeam member must be knowledgeable with portals and medical front desk process for patient services as related to medical management, and billing processes.
Qualifications:
-Experience in a medical front desk setting-ideally a therapy practice (insurance verification, authorizations, scheduling, all matters related to patient care)
-Understanding of EMR system-program software used for scheduling, billing, etc.
-Excellent “People skills” and communication with staff, clients and Dr.'s
-Must be fluent Bilingual speaker-able to speak and write fluently in English & Spanish.
-Have exceptional organizational skills for data tracking, scheduling, and inventory.
-be familiar with commonly used office programs such as outlook, word & internet
Additional Information
All your information will be kept confidential according to EEO guidelines.
