Program Manager-Leadership Development
3 weeks ago
IMPACT Group’s mission is to make a positive impact on the lives we touch. Our business model emphasizes the importance of showing value to clients while providing the highest quality of services available to developing leaders and transitioning employees and their families.
We are seeking an experienced program manager with a proven ability to strategize and execute high-level program initiatives. The ideal candidate has a strong talent for project coordination and delegation. Ultimately, the program manager seeks to optimize productivity and nurture program success from start to finish. The program manager oversees the planning, executing, and tracking of leadership development programs purchased by our clients for their employees. Programs are typically cohorts of employees who are rising women, rising leaders, high-potential employees, etc. Delivery of programs can be virtual via videoconference tools and/or in person.
This job is remote, requires being within 30 minutes proximity to a major airport, and can be located in the following states: FL, GA, IL, MI, MO, NC, TX
Planning the Program
- Understand project scope and budget.
- Work with clients on which employees are participating in the program.
- Create program timelines.
- Engage staff resources needed to work on programs including but not limited to coaches, facilitators, and instructional designers.
- Create rate cards for paying staff for working on the program.
- Applies knowledge of instructional design and adult learning theory to create virtual webinars, facilitator guides, participant guides, coaching guides, and PowerPoint slide decks.
- Coordinate with clients and staff on program launch/kick-off and other onsite events if applicable.
- Define the program controls, processes, procedures, and reporting to manage the program.
- Designate program milestones
- Manage the daily life cycle of the program.
- Monitor progress to ensure milestones are being met.
- Manage risks and issues that occur throughout the life of the program and take measures to correct them when they occur.
- Manage the staff resources across the project ensuring they are delivering quality work on time and according to project scope.
- Communicate with client stakeholders about the progress of programs, milestone completion/participant success, roadblocks, and how it got back on track.
- At least 3-5 years of experience managing and/or training/leadership programs.
- Organized and able to manage multiple, competing priorities.
- Excellent influence skills – able to influence others in an organization up, down, and sideways.
- Skilled in Microsoft Office including Word, Excel, PowerPoint, Outlook, and Teams.
- Experienced in web meeting tools such as Teams and Zoom.
- Able to travel overnight in the United States.
- Coaching experience, facilitation experience, and instructional design skills are highly regarded.
- Ability to travel to client locations roughly 15%.
- Credentialed coach through the International Coaching Federation highly regarded.
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