Catering and Events Staff

1 month ago

Huntsville, United States Piper & Leaf Artisan Tea Co. Full time
Job DescriptionJob Description

At Piper & Leaf Tea Co, the Catering and Events Leader is responsible for assisting the managers with every aspect of the customer and staff experience in outdoor, indoor, and off site events. They provide excellent customer experiences, maintain a clean and efficient working environment, and lead the Catering and Events Support staff in daily tasks.

Main Leader Responsibilities:

  • Assists with training and coaching for shop and staff
  • Perform daily tasks, including restocking, cleaning, and opening/closing
  • Provide excellent customer service and maintain a good service environment
  • Prepare specialty beverages according to Piper & Leaf specifications
  • Learn and adhere to required safety and sanitation measures
  • Operate a cash register and point of sale accurately and efficiently
  • Communicate effectively with the team

Qualifications, Skills, & Characteristics:

This job involves working closely with customers, vendors, local businesses, and fellow staff members. Employees with great interpersonal skills, a good attitude, and a desire for self-improvement thrive in the up-beat environment of Piper and Leaf Tea Co.

We are also looking for leadership skills, initiative, problem-solving, excellent communication skills, an ability to work independently, and an interest in learning more about food, beverages, people, and business.

Hours & Compensation:

This is a full-time or part-time position. Catering and Events Leader receive tips in addition to an industry-leading standard hourly pay.

Physical Demands:

  • Bending, stooping, walking, and standing for long periods at a time
  • Must be able to safely relocate up to 50 lbs. possibly requiring pushing, pulling, lifting, or carrying
  • Going up/down stairs, ramps, ladders, and in/out of high vehicles multiples times
  • Usage of register/POS and bar equipment
  • Frequent rotation & use of the wrist/s, spine, & upper extremities to perform duties
  • Frequent reaching, turning, & precision work around bar area & hot equipment
  • Frequent receiving and sharing of detailed information that must be remembered & accurately processed through verbal & written communication
  • Distinguishing, with a degree of accuracy, differences or similarities, in intensity or quality, of flavors/odors and clarity of vision at near/far distances
  • Lifting/transporting hot items, interacting with heated equipment, steam, hot wash water, loud noise, chemicals and other at risk conditions
  • Food processing and duties with use of power-driven machines and/or sharp cutting tools
  • Working with and around various herbs and fruits, dairy products, and tree nuts
  • Occasional warehousing and storage environment/duties
  • Occasional driving of company vehicles and use of pallet jack


Requirements

The Success Patterns and Characteristics for this position are:

  • Great problem solving skills, especially in-the-moment
  • Follows, demonstrates, encourages, and enforces the Piper & Leaf Code of Conduct
  • An outgoing personality who can create and build energy around them
  • Excellent verbal and written communication skills
  • Willingness to be coached and corrected; desire for self-improvement
  • Passionate about great beverages, a great experience, and great service
  • High level of interest in learning about food, beverages, people, and business
  • Possesses strong interpersonal skills and able to work easily with diverse people and groups
  • Willingness to work multiple roles and locations to see Piper & Leaf succeed
  • Able to follow a variety of leadership and management styles and techniques
  • Organized and precise, with an attention to detail.

Physical Demands

  • Bending, stooping, walking, and standing for long periods at a time
  • Must be able to safely relocate up to 50 lbs. possibly requiring pushing, pulling, lifting, or carrying
  • Going up/down stairs, ramps, ladders, and in/out of high vehicles multiples times
  • Usage of register/POS and bar equipment
  • Frequent rotation & use of the wrist/s, spine, & upper extremities to perform duties
  • Frequent reaching, turning, & precision work around bar area & hot equipment
  • Frequent receiving and sharing of detailed information that must be remembered & accurately processed and communicated
  • Distinguishing, with a degree of accuracy, differences or similarities, in intensity or quality, of flavors/odors and need clarity of vision at near/far distances
  • Lifting/transporting hot items, interacting with heated equipment, steam, hot wash water, loud noise, chemicals and other at risk conditions
  • Food processing and duties with use of power-driven machines and/or sharp cutting tools
  • Working with and around various herbs and fruits, dairy products, and tree nuts
  • Occasional warehousing and storage environment/duties
  • Occasional use of pallet jack


BenefitsBenefits package available including but not limited to Healthcare, Merch, Coporate Partnerships, etc.

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