Application Support Engineer

3 weeks ago

New York, United States Portfolio BI Full time
Job DescriptionJob Description

Portfolio BI (PBI) empowers the most sophisticated buy-side firms to take control of their portfolio and operational data. Born from the merger with Hentsū, and backed by NEXT Investors, our customers benefit from our integrated platforms, local technological expertise, and seasoned financial experts. We are an asset management technologist and we provide a fully managed cloud platform for hedge funds, with on-demand trading, research and corporate technology, as well as connectivity to market data providers, brokers, and exchanges. Our vision is to drive agile transformation across financial services through public cloud technologies, SaaS and data science.

We are committed to developing our team as we grow by offering a variety of opportunities to increase knowledge, build skills, and take charge of your career.

The scope of this role includes:

  • Utilizing company training resources to develop the financial domain knowledge, application knowledge, and technology understanding required to assist our customers.
  • Development of new integrations between the platforms and third-party applications
  • Development of reports and custom web grids / Windows form grids to meet bespoke customer requirements
  • Re-creation, analysis, troubleshooting, and diagnosis of customer questions and issues.
  • Assist development and business owners with the root cause analysis and solution development for recurring issues.
  • Performance analysis and improvement for application database processes
  • Maintaining customer contact on open issues – being responsive to customer follow-ups
  • Performing routine audits of systems for preventative maintenance of applications and reporting on their status
  • Multi-tasking and prioritization of open issues

Requirements

Mandatory Knowledge and Skills Requirements: 

  • Above all else - an in-built desire and ability to analyze and design solutions for challenging problems
  • A demonstrable ability to understand C# code
  • A demonstrable ability to write SQL queries
  • Ability to multi-task and prioritize whilst remaining calm in a multi-customer financial environment

Useful Knowledge and Skills

  • The company can assist the right college graduate with the development of these skills in on-the-job training.
  • ETL design and troubleshooting
  • An understanding of financial instruments and the capital markets – especially relating to buy-side order management, trade execution, third party reporting and position management.
  • Data warehousing
  • Writing detailed SQL queries and objects
  • SQL performance monitoring
  • Common .Net classes – programming, testing, and debugging in Visual Studio
  • Understanding of n-Tier application architecture concepts.
  • Ability to absorb rapidly new technical information and apply it effectively.

Desired Qualifications:

  • Bachelor's Degree in Computer Science, Information Systems, Math, Physics, Electrical Engineering or with a strong computer science component.
  • Experience is not mandatory – we can train from the graduate level whilst also utilizing the existing domain knowledge of experienced candidates to further enhance our client service capabilities.

Benefits

You would be part of an international team of people from all over the globe, working on the latest technology and at the forefront of automation and innovation. We offer:

  • Flexible working - the role is remote, you can work from anywhere within the US
  • Competitive salary
  • Medical insurance for you and your family
  • 401k packages
  • PTO and sick leave
  • PPO and EPO plans
  • Professional development and training
  • Discretionary performance bonus, etc.

  • Application Support Engineer

    2 weeks ago

    New York, United States Lincoln IT Full time

    Job DescriptionJob DescriptionPOSITION OVERVIEW:  Under the supervision of the Application Support Manager, the Application Specialist is part of a team responsible for the ongoing support of business applications, including Office 365, Box, Zoom, Adobe and OneDrive. The Application Engineer will become a technical resource on the supported applications and...

  • Application Support Engineer

    17 hours ago

    New York, United States OTC Markets Group Full time

    OTC Markets Group Inc., operator of premier US financial marketplaces, is seeking an Application Support Engineer to join our Application Support Team. Please note OTC Markets is currently operating in a hybrid work environment (three days in office, two days remotely). Our Core Values are incorporated in each aspect of our Company. We encourage autonomy,...

  • Application Support Engineer

    2 weeks ago

    New York, United States OTC Markets Group Inc Full time

    Job DescriptionJob DescriptionOTC Markets Group Inc., operator of premier US financial marketplaces, is seeking an Application Support Engineer to join our Application Support Team. Please note OTC Markets is currently operating in a hybrid work environment (three days in office, two days remotely).Our Core Values are incorporated in each aspect of our...

  • QRM Application Support Engineer

    1 week ago

    New York, United States Open Systems Technologies Full time

    A financial firm is looking for a QRM Application Support Engineer to join their team in New York, NY. Compensation: $150-180k Responsibilities:  Install and configure all QRM applications Periodically validate the environment through diagnostic tests Liaise across IT domains to deliver QRM including but not limited to infrastructure engineering, database,...

  • QRM Application Support Engineer

    2 days ago

    New York, United States Open Systems Technologies Full time

    A financial firm is looking for a QRM Application Support Engineer to join their team in New York, NY. Compensation: $150-180k Responsibilities: Install and configure all QRM applications Periodically validate the environment through diagnostic tests Liaise across IT domains to deliver QRM including but not limited to infrastructure engineering, database,...

  • Application Support Engineer

    2 days ago

    New York, United States COFORGE Marketing Full time

    Role: Windows/Linux Application support Location: Oaks, PA Experience Required: 9+ years Key Skills: Application support, Windows/Linux, Dynatrace, Disaster Recovery, ITIL. Mode of Hire: Full Time We at Coforge are seeking Windows/Linux Application support with following skillset :- • Should Have 7+ years of experience in Windows/Linux Application support...

  • Trading Application Support

    1 week ago

    New York, United States CPS Full time

    Trading Systems Support Engineer We are a global financial firm with offices spanning the USA as well as overseas. We are experiencing a period of rapid growth and are looking to expand our US Trading Application support teams. In this role, you will be providing varying degrees of support to our trading teams, PM's, as well as supporting numerous other...

  • Trading Application Support

    3 days ago

    New York, United States CPS Full time

    Trading Systems Support Engineer We are a global financial firm with offices spanning the USA as well as overseas. We are experiencing a period of rapid growth and are looking to expand our US Trading Application support teams. In this role, you will be providing varying degrees of support to our trading teams, PM's, as well as supporting numerous other...

  • EQD/COM Trading Applications Support Engineer

    3 days ago

    New York, United States Shulman Fleming & Partners Full time

    EQD/COM Trading Applications Support EngineerMUST be local to New York City. This is a hybrid schedule at least 3 days in the office 2 days remoteSalary Range $150k to $200k This is a mid-level engineer Full-time position supporting an Equity Derivatives & Commodities Futures Trading desk. The candidate must have experience in Equity Derivatives and/or...

  • EQD/COM Trading Applications Support Engineer

    2 weeks ago

    New York, United States Shulman Fleming & Partners Full time

    Job DescriptionJob DescriptionEQD/COM Trading Applications Support EngineerMUST be local to New York City. This is a hybrid schedule at least 3 days in the office 2 days remoteSalary Range $150k to $200kThis is a mid-level engineer Full-time position supporting an Equity Derivatives & Commodities Futures Trading desk. The candidate must have experience in...

  • Trade Application Support

    6 days ago

    New York, United States Gotham Technology Group Full time

    A NYC based banking client asked me to introduce them to a Trade Application Support specialist. On-site 5 days/week, business casual attire.The Trade Application Support engineer is a key member of the operations and investment teams supporting full trade lifecycle trade processes, including but not limited to: startup, live trading system monitoring and...

  • Trade Application Support

    6 days ago

    New York, United States Gotham Technology Group Full time

    A NYC based banking client asked me to introduce them to a Trade Application Support specialist. On-site 5 days/week, business casual attire.The Trade Application Support engineer is a key member of the operations and investment teams supporting full trade lifecycle trade processes, including but not limited to: startup, live trading system monitoring and...

  • Trade Application Support

    6 days ago

    New York, United States Gotham Technology Group Full time

    A NYC based banking client asked me to introduce them to a Trade Application Support specialist. On-site 5 days/week, business casual attire.The Trade Application Support engineer is a key member of the operations and investment teams supporting full trade lifecycle trade processes, including but not limited to: startup, live trading system monitoring and...

  • Application Engineer

    1 week ago

    New York, United States MAP SSG Inc Full time

    Reporting to the Desktop and Applications Manager, the Applications Engineer is responsible for the maintenance and upkeep of the firm's desktop infrastructure. The candidate will be responsible for designing and implementing solutions to support the firm's initial MacOS environment. Although the firm is primarily on Windows OS, we are moving toward...

  • Application Engineer

    3 weeks ago

    New York, United States MAP SSG Inc Full time

    Reporting to the Desktop and Applications Manager, the Applications Engineer is responsible for the maintenance and upkeep of the firm's desktop infrastructure. The candidate will be responsible for designing and implementing solutions to support the firm's initial MacOS environment. Although the firm is primarily on Windows OS, we are moving toward...

  • Application Engineer

    3 weeks ago

    New York, United States High-Tech Professionals Full time

    Description: - Provide customer application support for advanced ebeam inspection system in semiconductor fab. -Field application support for advanced e-beam inspection system to resolve customer's wafer yield challenges. Help customers take full advantage of the advanced features. Support recipe setup, optimization, new application development, defect...

  • Application Engineer

    2 weeks ago

    New York, United States TeamSoft Full time

    TeamSoft IT Solution’s client is looking for a direct hire Applications Engineer. Job Summary: Specializes in understanding DriveWorks products and provides recommendations for the best solutions to meet customer needs. Works with the Customer Service, Business Development, and Project Management teams to support pre- and post-sales efforts. Analyzes...

  • Application Engineer

    2 weeks ago

    New York, United States Intelliswift Software Inc Full time

    In this role you will provide frontline support for the team. You will need to monitor communication channels, screen questions, point users to the correct documentation or application to help them, and when needed engage with the correct team members in Crypto Services to fix the issue for the user. Lastly, as part of this job you will aid the Application...

  • Trading Application Support

    6 days ago

    New York, United States QUANTEAM - North America (RAINBOW PARTNERS Group) Full time

    As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specializing in the fields of Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork, diversity, and excellence, our team of 1,000 expert consultants, representing 35 different nationalities, collaborates across 10 international offices: Paris, Lyon,...

  • Application / Integration Engineer

    3 weeks ago

    New York, United States Velocity Search Group Full time

    Our client, a professional services company located in New York City is currently seeking an Application / Integration Engineer with SQL Server Development, administration and integration skills and expertise in Power Apps to join their Application Development team.The candidate will be responsible for supporting the design, customization, implementation,...