Manager, Business Intelligence

The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change.

What You Will Be Doing:

Under general supervision, the Business Intelligence (BI) manager is responsible for developing and implementing department business plans, and overseeing resources and department operations in a manner that ensures developing business users to deploy business intelligence tools that promote self-service for routine and ad hoc reporting requirements. Work is varied and moderately complex and requires a moderate degree of discretion and independent judgment.

Supervises

• BI Team

Our Vision:

Continuously improve the health of our community.

Our Mission:

We provide healthcare value and advance wellness through community partnerships.

Essential Functions:

Required

• Delegates work and monitors department workload; makes timely and effective adjustments to ensure that development adheres to timelines.

• Develops department objectives, action plans and budgets that align with company-wide and department objectives; monitors progress and implements appropriate interventions based on results.

• Proactively identify and/or anticipate BI needs and reach out to the business owners with potential solutions.

• Assists business owners with the identification and documentation of their business requirements then translate into logical and physical data models that support customer analytical and reporting demands, to determine competencies required, and to identify and allocate resources.

• Reviews and validates solutions to ensure that they meet stated BI business objectives.

• Assists with the design reports and data warehouse queries to assist the business in identifying trends and patterns in healthcare utilization.

• Assists with the development, update, and communication of business intelligence policies, standards, and procedures.

• Assists with the development of product release schedules and business intelligence

roadmaps and BI vendor selection.

• Develops and maintains business requirements, statements of work (SOWs), process

documentation, and program documentation.

• Participates in the analysis of new technologies and products to determine their feasibility

and ability to fulfill user and business requirements.

• Compiles and submits internal and external reports in a timely and accurate manner.

• Promotes and maintains, and ensures that direct reports promote and maintain an

environment that supports HPSJ’s strategy, vision, mission, and values.

• Hires, supervises, and retains a competent staff.

What You Bring:

Knowledge, Skills, Abilities and Competencies

Required

• Strong technical skills.

• In-depth knowledge of the principles and methods of all phases of systems development lifecycle methodology.

• In-depth knowledge of all levels of data analysis.

• In-depth knowledge of the capabilities and limitations of hardware and software.

• In-depth knowledge of the design principles and development methods of data warehousing.

• In-depth knowledge in one or more functional areas (i.e. benefits, claims adjudication, member or provider demographic data management, medical management, or finance).

• Ability to conceptualize and design new methods for practical applications.

• Knowledge of current and emerging tools and solutions addressing data mining, data quality and integrity, and dimensional modeling.

• Strong skills in database manipulation and reporting.

• Financial acumen: Interprets and applies understanding of key financial indicators to make better business decisions.

• Very strong assessment and analytical skills, including the ability to synthesize, distill concepts, draw conclusions and identify implications.

• Manages complexity: Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

• Decision quality: Makes good and timely decisions that keep the organization moving forward.

• Strategic mindset: Sees ahead to future possibilities and translates them into breakthrough strategies; knowledge of the strategic alignment of IT solutions with business objectives.

• Ability to create relevant department objectives, and create, execute and monitor business plans.

• Resourcefulness: Secures and deploys resources effectively and efficiently; organizes people and resources to solve problems and identify opportunities.

• Plans and aligns: Plans and prioritizes work for self and others to meet commitments aligned with organization goals.

• Ensures accountability: Holds self and others accountable to meet commitments.

• Drives results: Consistently achieves results, even under tough circumstances.

• Strong oral and written communication skills, including the ability to effectively communicate with both business and technical users, and make presentations.

• Strong interpersonal skills, including the ability to maintain effective working relationships with individuals at all levels both inside and outside of HPSJ

• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.

• Persuades: Uses compelling arguments to gain the support and commitment of others.

• Situational adaptability: Adapts approach and demeanor in real time to match the shifting demands of different situations.

• Being resilient: Rebounds from setbacks and adversity when facing difficult situations.

• Strong knowledge of change management theory, with ability to anticipate and implement effectively.

• Strong customer service orientation.

• Demonstrated ability to articulate and support HPSJ’s vision, mission, values and strategy, integrate into management practices, and foster their manifestation among staff.

• Ability to supervise staff in a manner that maximizes employee performance and business results, which includes very strong coaching/counseling skills and ability to function as a mentor.

• Ability to handle confidential information with appropriate discretion.

• Ability to speak and be understood in English.

What You Have:

Education and Experience

Required

• Bachelor’s Degree in computer science, business, mathematics or closely related field; and

• At least four years health plan experience working with and supporting business and/or technology users reporting needs; and

• At least five years’ experience in designing and developing reports addressing utilization trends and clinical outcomes; and

• At least two years supervisory experience; or

• Equivalent combination of education and experience.

Preferred

• Experience with the Agile development method applied to data warehousing.

• In-depth knowledge of HEDIS reporting.

• Experience with analytics and dashboard applications such as Tableau, SAS, Cognos, or Micro strategy.

• Experience working with Medi-Cal and/or Medicare populations

Licenses, Certifications

Required

• None.

What You Will Get:

HPSJ Perks:

• Competitive salary
• Robust and affordable health/dental/vision with choices in providers
• Generous paid time off (starting at 3 weeks of PTO, 4 paid floating holidays including employee’s birthday, and 9 paid holidays)
• CalPERS retirement pension program, automatic employer-paid retirements contributions, in addition to voluntary defined contribution plan
• Two flexible spending accounts (FSAs)
• Employer-Paid Term Life and AD&D Insurance
• Employer-Paid Disability Insurance
• Employer-Paid Life Assistance Program
• Health Advocacy
• Supplemental medical, legal, identity theft protection
• Access to exclusive discount mall
• Education and training reimbursement in addition to employer-paid elective learning courses.
• A chance to work for an organization that is mission-driven – our members and community are at the core of everything we do.
• A shorter commute ­– if you’re commuting from the Central Valley to the Bay Area.
• Visibility and variety – you have a chance to work with people at all levels of the organization, and work on diverse projects.

We are an equal opportunity employer and diversity is one of our core values. We believe that differences including race, ethnicity, gender, sexual orientation, and other characteristics, will help us create a strong organization that is sensitive to the needs of those we serve. Employment decisions are made on the basis of qualifications and merit.

HPSJ provides equal employment opportunities to employees and applicants for employment and prohibits discrimination based on color, race, gender (including gender identity and gender expression), religion (including religious dress and grooming practices), marital status, registered domestic partner status, age, national origin (including language use) or ancestry, physical or mental disability, medical condition (including cancer and genetic characteristics), sex (including pregnancy, childbirth, breastfeeding or related medical condition), genetic information, sexual orientation, military or veteran status, political affiliation or any other characteristic made unlawful by applicable Federal, State or local laws. It also prohibits unlawful discrimination based on the perception that anyone has these characteristics or is associated with anyone who has or is perceived to have these characteristics.

Important Notice: This job description is not a contract between HPSJ and the employee performing the job. The duties listed in the job description may be changed at the discretion of HPSJ, and HPSJ may request the employee to perform duties that are not listed on the job description.