Lead UX Researcher
2 weeks ago
LEAD UX RESEARCHER - AI / SAAS
Our client is seeking a Lead UX Researcher to help drive strategies for their exciting new AI products. This
This San Francisco-based company uses the latest AI technologies, such as LLM, to accelerate the development of service-related tools and platforms. In collaboration with their in-house expertise and global tech giants like Anthropic, Google, Microsoft, and OpenAI, they aim to maximize the potential of generative AI to create innovative customer services. Headquartered in Santa Clara, it is owned and backed by one of the world’s largest telecommunications companies.
This is a hybrid role, on-site in San Francisco (Santa Clara), ideally 3+ days per week in the office.
Primary Responsibilities Include:
- Conduct qualitative and quantitative research with external and internal stakeholders
- Directly inform and contribute to product strategies
- Establish a research capability, best practices, processes and evangelize within the organization
- Potentially grow and manage a research team
- Represent the organization and product at industry events, and other thought leadership opportunities
Must-Have:
- 8+ years as a UX Researcher, including at least 2+ in a lead role
- Mixed method expertise (qual and quant), with an emphasis on qualitative research
- Experience with B2B and B2C SaaS products, ideally within the customer service space
- Case studies demonstrating experience, approach, and successes
- Excellent communication skills
- Experience with working alongside a wide variety of stakeholders, including tech, design, and business
- A growth-oriented mindset and can thrive in a rapidly growing company
Nice to Have:
- Bonus if you’ve worked on AI, conversational AI, chatbots, etc.
Compensation:
- $185,000+ based on experience
Powered by JazzHR
eoxvQBcIMl
-
Lead UX Researcher
7 days ago
Daly City, United States UX Hires Full timeJob DescriptionJob DescriptionLEAD UX RESEARCHER - AI / SAASOur client is seeking a Lead UX Researcher to help drive strategies for their exciting new AI products. This This San Francisco-based company uses the latest AI technologies, such as LLM, to accelerate the development of service-related tools and platforms. In collaboration with their in-house...
-
Lead UX Researcher
2 weeks ago
Daly City, United States UX Hires Full timeJob DescriptionJob DescriptionLEAD UX RESEARCHER - AI / SAASOur client is seeking a Lead UX Researcher to help drive strategies for their exciting new AI products. This This San Francisco-based company uses the latest AI technologies, such as LLM, to accelerate the development of service-related tools and platforms. In collaboration with their in-house...
-
Lead UX Researcher
Found in: Jooble US O C2 - 5 days ago
Daly City, CA, United States UX Hires Full timeJob Description Job Description LEAD UX RESEARCHER - AI / SAAS Our client is seeking a Lead UX Researcher to help drive strategies for their exciting new AI products. This This San Francisco-based company uses the latest AI technologies, such as LLM, to accelerate the development of service-related tools and platforms. In collaboration with their...
-
Lead UX Researcher
5 days ago
Daly City, United States CareerBuilder Full timeJob Description Job Description LEAD UX RESEARCHER - AI / SAAS Our client is seeking a Lead UX Researcher to help drive strategies for their exciting new AI products. This This San Francisco-based company uses the latest AI technologies, such as LLM, to accelerate the development of service-related tools and platforms. In collaboration with their in-house...
-
Senior UX Researcher
6 days ago
Salt Lake City, United States Sorenson Communications Full timeJob Description Job Description Job Summary The Senior UX Researcher will be a critical part of Sorenson’s User Experience team, working closely with the Director of UX. This role focuses on designing and conducting user research initiatives to gather actionable insights for our products. The ideal candidate will have extensive experience in user research...
-
Senior UX Researcher
2 days ago
Salt Lake City, United States Sorenson Full timeJob DescriptionJob DescriptionJob SummaryThe Senior UX Researcher will be a critical part of Sorenson’s User Experience team, working closely with the Director of UX. This role focuses on designing and conducting user research initiatives to gather actionable insights for our products. The ideal candidate will have extensive experience in user research...
-
Senior UX Researcher
2 weeks ago
Salt Lake City, United States Sorenson Full timeJob DescriptionJob DescriptionJob SummaryThe Senior UX Researcher will be a critical part of Sorenson’s User Experience team, working closely with the Director of UX. This role focuses on designing and conducting user research initiatives to gather actionable insights for our products. The ideal candidate will have extensive experience in user research...
-
UX Researcher
3 days ago
Salt Lake City, United States MRMMcCann Full timeThe primary responsibility of the User Experience Researcher is to plan, conduct, compile, and share executive summaries and detailed findings of primary usability research, ensuring that the client is satisfied with the service and delivery from MRM. This embedded team role will work directly within our client's organization, a global top-tier high-tech...
-
Head of Product
7 days ago
Daly City, United States UX Hires Full timeJob DescriptionJob DescriptionHEAD OF PRODUCT - SAAS / AI Our client is seeking a Head of Product to help drive strategies for their exciting new service/assistant AI products. This San Francisco-based company uses the latest AI technologies, such as LLM, to accelerate the development of service-related tools and platforms. In collaboration with their...
-
Head of Product
6 days ago
Daly City, United States UX Hires Full timeJob DescriptionJob DescriptionHEAD OF PRODUCT - SAAS / AI Our client is seeking a Head of Product to help drive strategies for their exciting new service/assistant AI products. This San Francisco-based company uses the latest AI technologies, such as LLM, to accelerate the development of service-related tools and platforms. In collaboration with their...
-
UX Designer
2 hours ago
Kansas City, United States TekWissen LLC Full timeJob DescriptionJob DescriptionOverview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is an American tax preparation company operating in Canada, the United States, and Australia. The company was founded in 1955 by brothers Henry W. Bloch and Richard Bloch. As of 2018, company operates...
-
UX Researcher
6 days ago
Foster City, United States Zoox Full timeAs the UX Researcher for Rider Operations, you will help guide design, product, and engineering teams towards the development of a suite of tools designed to support our riders and fleet of autonomous vehicles in action. You will play a pivotal role in addressing known problems and assisting our cross-functional partners in solving the right problems, not...
-
Senior UX Researcher, Fleet Management
6 days ago
Foster City, United States Zoox Full timeAs the Senior UX Researcher, you will help guide design, product, and engineering teams towards the development of a suite of tools designed to support our fleet of autonomous vehicles in action. You will play a pivotal role in addressing known problems and assisting our cross-functional partners in solving the right problems, not just their symptoms. We are...
-
Principal-UI/UX
1 week ago
Redwood City, United States NinjaJobs Full timeJob DescriptionJob DescriptionJob DescriptionResponsibilities: Lead the vision and execution of innovative UI/UX designs for our customer's next-generation threat detection and search platform.Collaborate closely with product managers, engineers, and designers to ensure a seamless user experience, from concept to implementation.Translate user needs into...
-
UX Designer
Found in: beBee S US - 6 days ago
Ohio City, United States VISART Full timeResponsibilities Focus on user-centered design principles to create intuitive and highly functional and interactive designs. Simplify complex content and ideas into functional usable interfaces. Present design concepts and work with key stakeholders to arrive at designs that support business objectives technological realities and deliver a strong...
-
Python Developer
6 days ago
Texas City, United States Upwork Full timeJob DescriptionJob DescriptionCompany DescriptionUpwork has partnered with a global leader in e-commerce, cloud computing, digital streaming, and artificial intelligence. The company offers a vast selection of products and services to millions of customers worldwide. To further their mission, they are seeking DevOps professionals and developers with...
-
UX Designer Hiring OPT
Found in: beBee S US - 2 weeks ago
California City, United States Jobrino Full timeYOUR OPPORTUNITYwe are looking for a user-experience (UX) designer to turn our mission into a reality by designing end-to-end experiences for our client. We&39;re a tight-knit collaborative group of developers and designers who believe in combining research data insights and peer feedback into a user-centred design process. Working closely with our Tech...
-
UX Product Design Intern, Home Screen
Found in: beBee jobs US - 6 days ago
Panama City, Florida, United States Roku Full timeTeamwork makes the stream work.Roku is changing how the world watches TVRoku is the #1 TV streaming platform in the US, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love,...
-
Lead Clinical Research Nurse
Found in: beBee jobs US - 6 days ago
Kansas City, Missouri, United States Saint Luke's Health System Full timeJob DescriptionSupervise direct mentor and train clinical research nurses for Oncology research programs. Supervise oncology research clinical compliance following standardization and organization processes for all SLHS research programs. Maintain relationships with medical staff in assigned product line and use this knowledge to take the lead in research...
-
Product Experience Lead
Found in: Talent US C2 - 6 days ago
Jersey City, United States JPMorgan Chase & Co. Full timeAs a Product Experience Lead on the Data Marketplace team, you’ll be working on a data product that will transform how our customers discover, access, and use data within Chase! Your knowledge of the ways users engage with online products and tools will help create the experiences that will shape the Analytics community for years to come. You will be...