Lead UX Researcher
Found in: Jooble US O C2 - 1 week ago
Job Description
LEAD UX RESEARCHER - AI / SAAS
Our client is seeking a Lead UX Researcher to help drive strategies for their exciting new AI products. This
This San Francisco-based company uses the latest AI technologies, such as LLM, to accelerate the development of service-related tools and platforms. In collaboration with their in-house expertise and global tech giants like Anthropic, Google, Microsoft, and OpenAI, they aim to maximize the potential of generative AI to create innovative customer services. Headquartered in Santa Clara, it is owned and backed by one of the world’s largest telecommunications companies. This is a hybrid role, on-site in San Francisco (Santa Clara), ideally 3+ days per week in the office.Primary Responsibilities Include:
- Conduct qualitative and quantitative research with external and internal stakeholders
- Directly inform and contribute to product strategies
- Establish a research capability, best practices, processes and evangelize within the organization
- Potentially grow and manage a research team
- Represent the organization and product at industry events, and other thought leadership opportunities
Must-Have:
- 8+ years as a UX Researcher, including at least 2+ in a lead role
- Mixed method expertise (qual and quant), with an emphasis on qualitative research
- Experience with B2B and B2C SaaS products, ideally within the customer service space
- Case studies demonstrating experience, approach, and successes
- Excellent communication skills
- Experience with working alongside a wide variety of stakeholders, including tech, design, and business
- A growth-oriented mindset and can thrive in a rapidly growing company
Nice to Have:
- Bonus if you’ve worked on AI, conversational AI, chatbots, etc.
Compensation:
- $185,000+ based on experience
Powered by JazzHR
eoxvQBcIMl
#J-18808-Ljbffr-
Lead UX Researcher
2 days ago
Daly City, United States UX Hires Full timeJob Description Job Description LEAD UX RESEARCHER - AI / SAAS Our client is seeking a Lead UX Researcher to help drive strategies for their exciting new AI products. This This San Francisco-based company uses the latest AI technologies, such as LLM, to accelerate the development of service-related tools and platforms. In collaboration with their in-house...
-
Lead UX Researcher
3 weeks ago
Daly City, United States UX Hires Full timeJob DescriptionJob DescriptionLEAD UX RESEARCHER - AI / SAASOur client is seeking a Lead UX Researcher to help drive strategies for their exciting new AI products. This This San Francisco-based company uses the latest AI technologies, such as LLM, to accelerate the development of service-related tools and platforms. In collaboration with their in-house...
-
Lead UX Researcher
3 weeks ago
Daly City, United States UX Hires Full timeJob DescriptionJob DescriptionLEAD UX RESEARCHER - AI / SAASOur client is seeking a Lead UX Researcher to help drive strategies for their exciting new AI products. This This San Francisco-based company uses the latest AI technologies, such as LLM, to accelerate the development of service-related tools and platforms. In collaboration with their in-house...
-
Lead UX Researcher
Found in: Jooble US O C2 - 3 weeks ago
San Francisco, CA, United States UX Hires Full timeLEAD UX RESEARCHER - AI / SAAS Our client is seeking a Lead UX Researcher to help drive strategies for their exciting new AI products. This San Francisco-based company uses the latest AI technologies, such as LLM, to accelerate the development of service-related tools and platforms. In collaboration with their in-house expertise and global tech giants like...
-
Lead UX Researcher
1 week ago
Daly City, United States CareerBuilder Full timeJob Description Job Description LEAD UX RESEARCHER - AI / SAAS Our client is seeking a Lead UX Researcher to help drive strategies for their exciting new AI products. This This San Francisco-based company uses the latest AI technologies, such as LLM, to accelerate the development of service-related tools and platforms. In collaboration with their in-house...
-
Senior UX Researcher
2 weeks ago
Salt Lake City, United States Sorenson Communications Full timeJob Description Job Description Job Summary The Senior UX Researcher will be a critical part of Sorenson’s User Experience team, working closely with the Director of UX. This role focuses on designing and conducting user research initiatives to gather actionable insights for our products. The ideal candidate will have extensive experience in user research...
-
Senior UX Researcher
7 days ago
Salt Lake City, United States Sorenson Full timeJob DescriptionJob DescriptionJob SummaryThe Senior UX Researcher will be a critical part of Sorenson’s User Experience team, working closely with the Director of UX. This role focuses on designing and conducting user research initiatives to gather actionable insights for our products. The ideal candidate will have extensive experience in user research...
-
Senior UX Researcher
3 weeks ago
Salt Lake City, United States Sorenson Full timeJob DescriptionJob DescriptionJob SummaryThe Senior UX Researcher will be a critical part of Sorenson’s User Experience team, working closely with the Director of UX. This role focuses on designing and conducting user research initiatives to gather actionable insights for our products. The ideal candidate will have extensive experience in user research...
-
Quantitative UX Researcher
Found in: Jooble US O C2 - 5 days ago
San Francisco, CA, United States OpenAI Full timeAbout the Team: We bring OpenAI's technology to the world through products like ChatGPT and the OpenAI API. We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth.About the Role: We are looking for an experienced...
-
Head of Product
2 weeks ago
Daly City, United States UX Hires Full timeJob DescriptionJob DescriptionHEAD OF PRODUCT - SAAS / AI Our client is seeking a Head of Product to help drive strategies for their exciting new service/assistant AI products. This San Francisco-based company uses the latest AI technologies, such as LLM, to accelerate the development of service-related tools and platforms. In collaboration with their...
-
UX Designer
4 days ago
Kansas City, United States TekWissen LLC Full timeJob DescriptionJob DescriptionOverview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is an American tax preparation company operating in Canada, the United States, and Australia. The company was founded in 1955 by brothers Henry W. Bloch and Richard Bloch. As of 2018, company operates...
-
UX Designer
5 days ago
Kansas City, United States TekWissen LLC Full timeJob DescriptionJob DescriptionOverview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is an American tax preparation company operating in Canada, the United States, and Australia. The company was founded in 1955 by brothers Henry W. Bloch and Richard Bloch. As of 2018, company operates...
-
Principal UX Designer
Found in: Jooble US O C2 - 2 weeks ago
San Francisco, CA, United States PETADATA Full timeThe idle candidate must have 12+ years as a UX Designer and; minimum of 3 years as a project/team lead You must have a variety of web applications for expert users who need to make complex settings and policy decisions Solving for layers of use cases and personas in a single UI that readily scales and adapts Must have Proficiency in designing table-based...
-
UX Researcher
2 weeks ago
Foster City, United States Zoox Full timeAs the UX Researcher for Rider Operations, you will help guide design, product, and engineering teams towards the development of a suite of tools designed to support our riders and fleet of autonomous vehicles in action. You will play a pivotal role in addressing known problems and assisting our cross-functional partners in solving the right problems, not...
-
UX Designer
Found in: Jooble US O C2 - 2 weeks ago
San Francisco, CA, United States PETADATA Full timeThe idle candidate must have 12+ years as a UX Designer and; minimum of 3 years as a project/team lead You must have a variety of web applications for expert users who need to make complex settings and policy decisions Must have Proficiency in designing table-based applications with bulk interactions, dataset filtering, modular navigation, and forms ...
-
Senior / Lead UX/UI Designer
Found in: Jooble US O C2 - 2 weeks ago
San Francisco, CA, United States Quince Full timeOur mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price. Quality shouldn’t be a luxury. We’re proud of our mission to bring the world’s highest quality goods to people at affordable prices. QUALITY IS MORE THAN MATERIALS. True quality is a combination of premium...
-
Senior UX Researcher, Fleet Management
2 weeks ago
Foster City, United States Zoox Full timeAs the Senior UX Researcher, you will help guide design, product, and engineering teams towards the development of a suite of tools designed to support our fleet of autonomous vehicles in action. You will play a pivotal role in addressing known problems and assisting our cross-functional partners in solving the right problems, not just their symptoms. We are...
-
Principal-UI/UX
4 days ago
Redwood City, United States NinjaJobs Full timeJob DescriptionJob DescriptionJob DescriptionResponsibilities: Lead the vision and execution of innovative UI/UX designs for our customer's next-generation threat detection and search platform.Collaborate closely with product managers, engineers, and designers to ensure a seamless user experience, from concept to implementation.Translate user needs into...
-
Principal-UI/UX
2 weeks ago
Redwood City, United States NinjaJobs Full timeJob DescriptionJob DescriptionJob DescriptionResponsibilities: Lead the vision and execution of innovative UI/UX designs for our customer's next-generation threat detection and search platform.Collaborate closely with product managers, engineers, and designers to ensure a seamless user experience, from concept to implementation.Translate user needs into...
-
UI/UX Designer
Found in: Jooble US O C2 - 3 weeks ago
San Francisco, CA, United States Procom Full timeUI / UX Designer Expert The User Experience and Design is responsible for software design across mobile, web and desktop platforms. We are a multi-disciplinary group of user experience designers, visual designers, content writers and researchers. Design Consulting Facilitate collaborative design sessions including sketching and ideation. Lead design...