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Guest Engagement Busser
3 weeks ago
Job Title: Busser
FLSA Classification: Non-Exempt Hourly Tip Eligible
Reports to: Restaurant General Manager
Job Summary:
The Casual Dining Busser is responsible for maintaining cleanliness and organization in the dining area, assisting servers, and ensuring a pleasant dining experience for customers. Key duties include clearing tables, resetting tables for new guests, assisting with food delivery, and helping to keep the dining area tidy. The ideal candidate will demonstrate efficiency, attention to detail, and the ability to work well in a team environment.
Essential Functions:
1. Clear tables promptly and efficiently after guests have finished dining.
2. Reset tables with clean utensils, napkins, and condiments for incoming guests.
3. Assist servers with delivering food and beverages to tables as needed.
4. Keep dining areas clean and organized, including sweeping, wiping surfaces, and removing debris.
5. Assist in maintaining cleanliness of restrooms and other public areas as assigned.
6. Collaborate with kitchen staff and servers to ensure smooth operations during peak hours.
7. Provide assistance to customers as needed, such as refilling water glasses or answering basic inquiries.
8. Adhere to all food safety and sanitation guidelines to maintain a hygienic dining environment.
9. Basic proficiency in reading, writing, and understanding English.
10.Ability to carry trays with multiple food and beverage products including dirty dishes & glassware.
Competencies:
1. Attention to Detail: Ability to notice and address cleanliness and organization issues promptly.
2. Teamwork: Willingness to work collaboratively with colleagues to ensure efficient operations.
3. Adaptability: Ability to adjust to changing priorities and tasks in a fast paced environment.
4. Communication Skills: Basic verbal communication skills to interact with customers and colleagues courteously.
5. Time Management: Capacity to prioritize tasks and manage time effectively during busy periods.
6. Efficiency: Ability to work quickly and efficiently to keep up with customer demand.
Qualifications:
High school diploma or equivalent preferred.
Previous experience in a restaurant or hospitality environment preferred.
Ability to stand for extended periods and lift up to 25 pounds.
Basic understanding of food safety and sanitation principles.
Ability to complete the food handler card training
Working Conditions:
Moderate to noisy environment due to customer activity and kitchen operations.
Fast paced setting with high customer volume during peak hours.
Requirement to stand for extended periods and engage in repetitive motions such as bending and lifting.
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