Director of Emergency Services
4 weeks ago
Director Emergency Services
Full-Time – No Weekends
The Director of Emergency Services Department assures service, growth, development, personnel management, and resource allocation and management controls in order to ensure consistent high-quality patient care in the Emergency Department.
Major Responsibilities:
Service
· Accurately identifies real/potential problems affecting the service and implements solutions with follow through and communication.
· Actively participates in service, departmental and hospital wide committees as assigned, providing ongoing communication to those one represents.
· Advances the patient experience agenda in the Emergency Department.
People
· Coaches immediate subordinates providing feedback; constructive critique of work; facilitates individual development plan; and documents their job performance.
· Adheres to all Human Resource policies.
· Effectively communicates departmental, organization and industry information to staff.
· Facilitates evidence based employee engagement practices.
· Effectively builds strong relationships and networks to deliver upon organizational and department goals.
· Participate in employee and patient rounding and identifies and mentors potential future leaders
Quality
· Enforces standards of emergency department care and develops processes to measure and ensure consistent compliance.
· Develops, implements, and evaluates an ongoing emergency services program which assures quality patient care consistent with the Hospital mission.
· Monitors compliance with regulatory, accrediting and hospital policy for patient services, and environmental and personnel safety.
· Oversees a PI program that consistently monitors and evaluates critical aspects of care.
· Is responsible for department’s operational excellence; ensures department delivers quality services in accordance with applicable policies, procedures and professional standards.
· Follows the Hospital Exposure Control Plans/Blood borne and Airborne Pathogens.
Finance
· Seeks new program strategies and/or program enhancements which would expand patient services.
· Develops, prioritizes and defends a capital equipment requests.
· Is responsible for the fiscal management of department; assures proper utilization of organization’s financial resources.
Growth
· Advances the growth agenda for emergency services.
Community
· Demonstrates a poised and confident demeanor that reassures others and commands respect within the organization and the community.
· Develops and builds strategic external networks.
Qualifications
Education & Experience:
· Bachelor's degree in nursing required
· Master's degree MHA, MSN, MBA, or related field preferred
· 3+ years of experience in emergency services required3+ years of experience in a leadership role preferred
· or equivalent combination of education and/or experience
Licenses, Certifications, & Training:
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