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Employment Counselor

3 months ago

Chicago, United States CHINESE AMERICAN SERVICE LEAGUE, INC Full time
Job DescriptionJob DescriptionDescription:Join CASL as an Employment Counselor and Make a Difference

Are you passionate about empowering others and transforming lives? Join the Chinese American Service League (CASL) as an Employment Counselor and be a part of a mission-driven team


Your Mission:

The Employment Counselor reports to the Social Benefits & Employment Coordinator and is responsible for upholding the highest standards of CASL by providing community-based, person-centered, relationship-driven services and interventions to clients served by CASL. They guide their clients through the process of finding job opportunities by establishing a detailed plan for each individual.


About CASL:

The Chinese American Service League is a dynamic and forward-thinking organization dedicated to empowering and serving the Chinese American population and the broader communities. Established with a rich history spanning several decades, CASL has consistently evolved to address the evolving needs of its constituents while fostering cultural pride, integration, and community development.


For over 45 years, CASL's comprehensive programs have connected families and individuals with the vital support they need: providing an educational and cultural foundation for our children, ensuring our seniors live full and independent lives with dignity, enhancing education and training for tomorrow's workforce, putting immigrants on the pathway to citizenship, securing our community's housing and financial well-being, navigating healthcare systems and wellness resources, and providing equal access to justice. Since our founding, CASL has been rooted in the principles of equity and justice. That legacy continues to shape our efforts today as we strive to champion diversity, equity, inclusion, and accessibility at all levels of the organization.

To hear about:

  • CASL's history, watch here
  • CASL's future, watch here

Your Impact:

As an Employment Counselor you will:


Key Responsibilities:


Employment Consultation:

  • Provide personalized guidance to clients based on their short-term and long-term career goals.

Training Plans:

  • Develop and implement pre-employment and pre-vocational training plans.

Job Matching:

  • Identify and match clients' backgrounds, skills, and interests with job openings.

Interview Support:

  • Accompany clients to job interviews and provide necessary assistance.

Employer Relations:

  • Maintain and develop relationships with employers and prospective contacts.

Reporting:

  • Complete monthly and quarterly reports as needed.

Workshops:

  • Organize and conduct pre-employment workshops; update materials as required.

Outreach:

  • Present and promote program services to individuals, organizations, and community events.

Data Management:

  • Enter data into Salesforce, Career Connect, ECM, or similar Client Management Systems (CMS) and maintain accurate records.

Team Support:

  • Assist team members with caseloads, back up duties, and train new staff as needed.

Must Haves

To thrive in this role, you should have:


Education/Experience:

  • Bachelor's degree from an accredited university, OR
  • Associate degree with at least 4 years of customer-focused working experience, OR
  • High School diploma with at least 8 years of customer-focused working experience.

Skills/Knowledge:

  • Proficiency in speaking, reading, and writing in English and Chinese (Cantonese or Mandarin)
  • Competency in general computer applications for word processing, data entry, email, and internet research.

Physical Demands:

  • Ability to bend and lift a minimum of 15 pounds.
  • Sufficient visual, hearing, and learning capabilities to perform essential functions.
  • Ability to sit, stand, and walk for extended periods.

Work Environment:

  • Work within standard work hours 9:00 am to 5:00 pm, Monday through Friday with occasional irregular scheduling based on needs onsite at our location in Chinatown Chicago.

Nice to Haves:

  • Previous experience as an employment counselor or recruiting

Why Choose CASL:


Inclusivity: Join an organization that values mutual respect and acceptance, fostering a culture of inclusivity.

Empowerment: Support staff empowerment through skill development and growth opportunities.

Collaboration: Be part of a workplace that thrives on collaboration and teamwork.

Transformation: Envision and realize transformative changes in people, processes, and policies.

Resiliency: Work with a dynamic workforce and model resiliency to achieve collective strengths.


Benefits:

Join CASL and unlock a comprehensive benefits package designed to support you and your loved ones. As a full-time employee, you'll enjoy a range of options tailored to your needs: Medical, Dental, and Vision Coverage; Flexible Spending Account (FSA) & Health Savings Account (HSA); Life Insurance, AD&D Insurance, Disability Insurance; Voluntary Worksite Benefits, Pet Insurance; Employee Assistance Program (EAP).


Additionally, our holiday schedule includes New Year’s Day, MLK Day, Chinese New Year, Memorial Day, Juneteenth, Independence Day, Labor Day, Indigenous People’s Day, Thanksgiving, the Day After Thanksgiving, Christmas Day.


Join Us and Make a Difference:

Join us at CASL, where together, we create a brighter future for our community.


Thank you for your interest in joining our team Each resume is reviewed personally by our dedicated team members, not AI. This thorough and thoughtful evaluation process may take a bit of time, so we kindly ask for your patience. Rest assured, we will get back to you as soon as we have an update on your application status. We appreciate your understanding and look forward to reviewing your application.


At CASL, we believe that diverse perspectives fuel innovation and drive success. If you're excited about the opportunity but unsure if you meet every requirement listed, we still encourage you to submit your application. Our company culture thrives on the unique talents and experiences that each individual brings to the table. We're looking for the right fit, and that goes beyond a checklist of qualifications. Join us in shaping a dynamic and inclusive team where your skills and contributions truly matter.


CASL is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Requirements: