Crisis Services Counselor

4 days ago


Chicago, Illinois, United States DuPage County Health Department Full time
Crisis Services Counselor Job Description

We are seeking a highly skilled Crisis Services Counselor to join our team at the DuPage County Health Department. As a Crisis Services Counselor, you will play a critical role in providing emergency and crisis intervention services to individuals and families in need.

Responsibilities:
  • Conduct crisis evaluations in various community settings to assess risk and determine recommendations for client care.
  • Provide emergency and crisis intervention services to individuals and families, both face-to-face and via telephone/video.
  • Link clients with community resources and follow up to ensure they receive necessary support.
  • Maintain required training, licensure, and certification.
  • Consult with staff on client and program issues and provide case management services.
  • Work collaboratively with community providers to ensure seamless care.
  • Complete required documentation within established timeframes.
  • Use electronic client records and call management software to track client interactions.
  • Exercise independent judgment and discretion in making position-related decisions.
  • Participate in team meetings to assess client progress and participate in emergency response activities as assigned.
Requirements:
  • Bachelor's or Master's degree in Psychology, Social Work, or related field.
  • Two years of experience working with chronically mentally ill populations.
  • Valid driver's license and reliable personal vehicle.

We offer a competitive benefits package, including medical, dental, and vision insurance, flexible spending accounts, life insurance, and disability insurance. DuPage County Health Department is an equal-opportunity employer and prohibits discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.



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