Advanced Auto Body

3 weeks ago

West Fargo, United States W.W. Wallwork Inc. Full time
Job DescriptionJob Description

JOB SUMMARY

The Auto Body Estimator position helps ensure the overall efficiency, profitability, and reputation of our auto body operations by providing timely, accurate, and customer-approved estimates for repair work. This position must document estimates and the necessary repair work according to established industry standards and insurance company regulations.

QUALIFICATIONS (minimum requirements)

Education and/or years’ experience required:

  • High School Diploma or G.E.D.
  • Minimum of one year related experience
  • I-Car Gold Status or ability to obtain Gold Status within first year of employment
  • A valid driver’s license and a clean driving record

Preferred/Required Skills and Abilities:

  • Automotive certification or designation preferred
  • Basic personal computer skills including Email and Microsoft Office
  • Excellent customer service skills
  • Working knowledge of the automotive industry
  • Experience with CCC preferred
  • Excellent communication skills, verbal and written
  • An aptitude and interest in automotive repair
  • Strong administrative, organizational and computer skills
  • Effective time management skills

Supervision of others/decision making aptitude (if applicable):

  • This position has no supervisory responsibilities.

ESSENTIAL FUNCTIONS AND ACCOUNTABILITES

  • Maintain I-Car Gold Status every year during employment after initial certification
  • Prepares estimates for repair work according to dealership, insurance company, and industry standards
  • Oversees delivery of repairs and manages customer expectations
  • Ensures required documentation is complete and in compliance with industry regulations and standards
  • Assigns work to technicians and ensures all work meets quality control standards
  • Maintains excellent customer service focus and documents all customer interactions for each job
  • Ensures that work areas are clean and that equipment, tools, and supplies are properly stored.
  • Adhere to work schedule and maintain regular attendance.
  • Performs Wallwork Inc. wide duties as requested by the designated supervisor.
  • Upholds Wallwork Inc. ethical standards and demonstrate the behavioral and service expectations as defined in our policies and procedures.

The above functions listed are intended to describe the major elements and requirements of the position and should not be taken as an exhaustive list of all essential responsibilities, duties, and skills required of the individuals assigned to this position. Performance of the essential functions may require specific physical demands as described in this job description.

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