Clinical Applications Specialist

Clinical Applications Specialist - EHR Implementation- (RN or LPN/LVN Required)

Responsibilities:

• Project Coordination for assigned clinical solutions IT projects; including interface integration, ancillary and 3rd party vendor systems
• Has a understanding of enterprise healthcare clinical application systems
• Develops Business Requirements Specification & Process Flow documents for new requests
• Coordinates Change Management utilizing a systematic approach, analysis, and standard processes
• Creates software functional and integrated test scripts; tracking and regression testing for system updates
• Develops team standard templates to promote standardized documentation
• Formulates PowerPoint presentations, user guides, and job aides for clinical business users and team training
• Backfill resource for Senior Director, and team members when out of the office for PTO, sick, and other out of the office events
• Responsible for training of physicians, nurses, therapists, and other staff members on clinical EHR applications at outpatient clinics and inpatient hospitals nation-wide.
• Responsible for Go Live support of EHR applications during the Go Live period, as well as post Go Live period.
• Performs changes to clinical EHR templates/forms (e.g., such as evaluations, daily notes) as requested and approved by the Corporate VP Clinical Solutions and other corporate clinical leaders.
• Review of clinical workflow documentation for inpatient hospitals and outpatient clinics for Rehabilitation (IRF), Specialty (LTAC) and Behavioral Health patients.
• Provide field-based small team/project leadership.
• Configuration, set-up and maintenance of EHR clinical modules for outpatient clinics and inpatient hospitals.
• Supports communication, workflow documentation, issue reporting between clinicians, PAM servicedesk, EHR vendor and other related support departments
• Analysis and problem resolution of clinical computer applications and other computer systems as required – Application include but are not limited to:
• Patient Care Documentation
• Order Entry
• Other Clinical Applications as required such as TigerConnect
• Problem solving and resolution of ServiceNow issues reported to the PAM Service Desk that are related to Behavioral Health clinical applications.
• Take direction from the Senior Director of Clinical Solutions
• Collaborate with Clinical Solutions team, representatives from the hospitals, WellSky and other vendors servicedesks.
• On call support as needed

Required Skills, Education, and Experience:

• EHR Implementation and support experience REQUIRED.
• Licensed Nurse (RN, LVN, LPN) REQUIRED
• Experience with training and support for healthcare providers
• Excellent organizational skills, attention to detail and highly accurate work are essential
• Able to work on multiple projects involving multidisciplinary teams
• Demonstrates the ability to plan and organize; and set priorities
• Experience with EHR Behavioral Health documentation and maintenance of EHR forms REQUIRED
• Excellent organizational skills, attention to detail and highly accurate work are essential
• Able to travel extensively nationwide using publicly available air and ground transportation

ABOUT US

PAM HEALTH (PAM) based in Enola, Pennsylvania, provides specialty healthcare services through more than 70 long-term acute care hospitals and physical medicine and rehabilitation hospitals, as well as wound clinics and outpatient physical therapy locations, in 17 states. PAM Health is committed to providing high-quality patient care and outstanding customer service, coupled with the loyalty and dedication of highly trained staff, to be the most trusted source for post-acute services in every community it serves. Its mission is to serve people by providing compassionate, expert care, and to support recovery through education and research.

Joining our PAMily allows you to work in a collaborative environment with colleagues and leadership with exposure to a variety of patient care levels. Aside from our competitive pay, generous paid benefit time, and excellent insurance options, you will also have opportunities for professional growth through our Education Advancement Program.

We are excited to learn more about you and hope that you consider joining us on a shared mission to improve the lives of others by being an integral part of our We Care Program. Please take a moment to visit us online at www.PAMHealth.com for a comprehensive look at how we're able to positively impact our local communities.

PAM Health does not discriminate and does not permit discrimination, including, without limitation, bullying, abuse or harassment, on the basis of actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status, or based on association with another person on account of that person's actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status.