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Lead Food and Beverage Server

2 months ago

Washington, United States Mayflower Inn and Spa Full time
Job DescriptionJob DescriptionCompany Description

Located in the idyllic town of Washington in Connecticut, Mayflower Inn & Spa is an exquisite country retreat, nestled in 58 acres of beautifully landscaped gardens and woodland. Just two hours’ drive from New York City, it is renowned as one of northeast America’s most distinguished luxury hideaways. Memories are made easily when you stay at our boutique hotel in Litchfield County, a portal to a simpler time, where the definitive measure of the good life is in soul-stirring moments rooted in the idyllic countryside.

Job Description

In the role of Food and Beverage Supervisor the primary goal is to ensure the satisfaction of hotel guests through exceptional food and beverage offerings. Responsibilities include overseeing daily floor operations, maintaining knowledge of all menu offerings and quality standards, and providing guidance to the team.

  • Act as an ambassador for the hotel's values, fostering a culture of teamwork and service excellence. Train and mentor staff on various aspects, including training calendars, sequence of service, and menu descriptions.
  • Ensure the highest level of guest service is consistently delivered in restaurant and bar areas. Monitor house count, arrivals/departures, VIPs, handling all guest complaints to ensure satisfaction.
  • Ability to carry out the duties of the front of house food and beverage positions as needed to contribute to a team oriented atmosphere
  • Oversee opening and closing duties, update menu prices, and assist with management of orders based on business levels. Coordinate with the Chef on daily specials and updates.
  • Maintain expert-level knowledge of liquor brands, wines, champagnes, and food menu items.
  • Ensure staff adherence to schedules, coordinate breaks, and inspect grooming and attire.
  • Expedite on the floor or in the kitchen as needed.
  • Conduct training programs, lead daily line-ups, and maintain communication with the Food and Beverage Management team.
Qualifications

  • Two years of upscale food service experience preferred.
  • Strong knowledge of wine and spirit service.
  • Basic computer skills.
  • High school graduate. Ability to communicate in English.
  • Must be of minimum age to serve alcohol.
  • Ability to work a flexible schedule, including weekends and holidays, according to department needs.
  • Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position.


Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

MFINN2013 LLC is an Equal Opportunity Employer, M/F/D/V. MFINN2013 LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, MFINN2013 LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.