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Lead Technician

4 months ago

Irving, United States BD Holt Company Full time
Job DescriptionJob Description

Shop Lead Technician position –

Generally has more than 6 years of experience and/or demonstrated job-relevant knowledge/skills. A Lead Technician has a broad knowledge of the field’s standard and technical concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of standard, complex, and technical tasks; is self-starting, and requires no supervision.

Essential Functions:

  • Monitors physical requirements for work completion (facilities, tools, environmental) and communicates same on an ongoing basis to his/her supervisor
  • Models and reinforces company policies/practices to ensure that work is performed in alignment with the company’s mission, vision, and values and collaboration with other Holt functions
  • Achieves labor sales and utilization expectations as set by supervisor/manager to ensure team revenue targets are met
  • Performs job duties of a Service Supervisor during periods of his/her absence
  • Troubleshoots and diagnoses equipment malfunctions and failures
  • Provides quality control/assurance inspections of completed tasks
  • Disassembles and assembles machine components to manufacturer’s specifications through the use of hand tools, pneumatic tools, and any specialized tooling
  • Rebuilds, repairs, reconditions, and maintains equipment and components
  • Demonstrates good customer relations and support; communicates customer needs to shop management
  • Plans and controls cost of repair jobs
  • Completes parts orders and identifies parts for return
  • Provides a significant amount of task and behavior-oriented supervision, mentoring, and training to others
  • Maintains all equipment and work areas – keeps in good, clean, and orderly condition
  • Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
  • Works overtime as required by workload and customers’ needs
  • Updates job knowledge by participating in educational opportunities; e.g., ProTech Technician Training Paths
  • Performs other duties as assigned

Knowledge, Skills, and Abilities:

  • Extensive knowledge of machines and tools, including their designs, uses, repair, and maintenance
  • Proficient with current computer software, related hardware, and machine electronic systems
  • Quality control analysis skills - Conducting tests and inspections of products, services, or processes to evaluate quality or performance and communicate findings
  • Operation and control skills - Controlling operations of equipment or systems
  • Equipment selection skills - Determining the kind of tools and equipment needed to do a job
  • Ability to operate a forklift and an overhead crane
  • The ability to quickly and repeatedly operate the controls of a machine or a vehicle to the exact position
  • Ability to operate hand tools, power tools, pneumatic tools, and equipment used in a mechanical repair
  • The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
  • The ability to read, write, and understand information
  • The ability to listen to and understand information and ideas presented through spoken words and sentences

Additional Requirements:

  • Owns a large and complete assortment of appropriate hand tools and may have some specialized tools

Education and Experience:

  • More than 6 years of work-related skill, knowledge, or experience is preferred
  • High school diploma or equivalent preferred

Travel:

  • Some travel may be expected for this position

Physical Requirements:

  • Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
  • Frequently moves materials or equipment weighing up to 50 pounds
  • Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina
  • Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment
  • Be able to maneuver safely and work underneath equipment
  • Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work

Work Environment:

  • Regularly works indoors around moving mechanical parts
  • May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity
  • Noise level may be loud at times
  • Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high speed rotating equipment
  • Requires wearing common protective or safety equipment
  • Required to perform work in cramped spaces and/or high places

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