ServiceNow SAM Developer

4 weeks ago


Plano, United States Avance Consulting Full time
Job DescriptionJob Description

Must Have Experience

· Experienced in implementation of SAM solution using industry best practices.

· Hands-on development and configuration of ServiceNow SAM Pro module.

· 3rd party software integrations with ServiceNow

· Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and more.

· Experience in activation and configuration of plugin and publisher pack.

· Experience in multiple ServiceNow implementations

Good to have Experience

· Experience in application architecture, infrastructure architecture, database architecture, networking, and distributed systems

· Well-versed in modern web technologies and cloud computing architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation

· Understanding of Application and Technology Portfolio Management

· Experience with discovery technologies (ADDM, TADDM, UD, etc.)

· Familiar with scripting technology such as JavaScript, PowerShell, Perl, wmi, ssh, python, Xpath, SNMP

· Experience of custom applications development

· Experience in working on Performance Analytics

· Design and modification of ServiceNow Service Portal.

· Domain Separation and designing the Process and data flow within various domains

· Knowledge of LDAP/Active Directory/SSO.

· Review existing set up and provide best practice recommendations in line with the OEM

· Monitor health, usage and compliance of ServiceNow systems.

· Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.

· Experience with HTML coding and Jelly script strongly preferred

· Experience with scripting in ServiceNow (Business Rules, UI Pages, UI Macros, etc.) Excellent collaboration skills including analysis, brainstorming, communication, teamwork.

· Self-starter and innovator.

Academic and Professional Experience

Professional

· 4 to 5+ years of experience with ServiceNow required.

· 7+ years of experience with IT Industry required.

Academics

· Certification as ServiceNow System certified administration

· Certification in SAM, HAM or ITAM.

· ITIL Foundations certification is preferred.

· Bachelor’s degree or equivalent combination of education and experience.



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