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ServiceNow SAM Sr. Developer

3 months ago

Plano, United States Hexaware Technologies Full time

What Working at Hexaware offers:




Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed.


Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profile. We complete the circle with excellent growth opportunities, chances to collaborate with highly visible customers, chances to work alongside bright brains, and the perfect work-life balance.


With an ever-expanding portfolio of capabilities, we delve deep into and identify the source of our motivation. Although technology is at the core of our solutions, it is still the people and their passion that fuel Hexaware’s commitment towards creating smiles.


“At Hexaware we encourage to challenge oneself to achieve full potential and propel growth. We trust and empower to disrupt the status quo and innovate for a better future. We encourage an open and inspiring culture that fosters learning and brings talented, passionate, and caring people together.”


We are always interested in, and want to support, the professional and personal you. We offer a wide array of programs to help expand skills and supercharge careers. We help discover passion—the driving force that makes one smile and innovate, create, and make a difference every day.




The Hexaware Advantage: Your Workplace Benefits


• Excellent Health benefits with low-cost employee premium.


• Wide range of voluntary benefits such as Legal, Identity theft and Critical Care Coverage


• Unlimited training and upskilling opportunities through Udemy and Hexavarsity




Role: ServiceNow SAM Sr. Developer /Developer

Location: Plano TX & Mclean VA(Hybrid)

Experience: 9 -15 years


Job Key Responsibilities:


Experienced in implementation of SAM solution using industry best practices.

· Hands-on development and configuration of ServiceNow SAM Pro module.

· 3rd party software integrations with ServiceNow

· Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and more.

· Experience in activation and configuration of plugin and publisher pack.

· Experience in multiple ServiceNow implementations


Good to have Experience


· Experience in application architecture, infrastructure architecture, database architecture, networking, and distributed systems

· Well-versed in modern web technologies and cloud computing architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation

· Understanding of Application and Technology Portfolio Management

· Experience with discovery technologies (ADDM, TADDM, UD, etc.)

· Familiar with scripting technology such as JavaScript, PowerShell, Perl, wmi, ssh, python, Xpath, SNMP

· Experience of custom applications development

· Experience in working on Performance Analytics


Requirements:


· Design and modification of ServiceNow Service Portal.

· Domain Separation and designing the Process and data flow within various domains

· Knowledge of LDAP/Active Directory/SSO.

· Review existing set up and provide best practice recommendations in line with the OEM

· Monitor health, usage and compliance of ServiceNow systems.

· Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.

· Experience with HTML coding and Jelly script strongly preferred

· Experience with scripting in ServiceNow (Business Rules, UI Pages, UI Macros, etc.) Excellent collaboration skills including analysis, brainstorming, communication, teamwork.

· Self-starter and innovator.


Professional Experience


· 4 to 5+ years of experience with ServiceNow required.

· 7+ years of experience with IT Industry required.


Academics


· Certification as ServiceNow System certified administration

· Certification in SAM, HAM or ITAM.

· ITIL Foundations certification is preferred.

· Bachelor’s degree or equivalent combination of education and experience.



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