Busser at Cold Beers

2 months ago

Phoenix, United States Square One Concepts Full time
Job DescriptionJob DescriptionDescription:

As a Busser, you will play a crucial role in ensuring our guests' satisfaction by maintaining cleanliness and efficiency in our restaurants. If you have a passion for providing exceptional customer service and thrive in a fast-paced environment, we invite you to apply.


Duties/Responsibilities:

  • Table Maintenance: Clearing and resetting tables promptly and efficiently to provide a clean and welcoming dining area for our guests.
  • Dishwashing: Assisting in dishwashing duties, including sorting, stacking, and ensuring clean dishes, glassware, and utensils are readily available for use.
  • Cleaning and Sanitization: Maintaining a clean and organized work area, including floors, counters, and equipment. Regularly sanitizing surfaces to meet health and safety standards.
  • Assistance to Servers: Collaborating with the serving staff to deliver exceptional service by providing support as needed, such as refilling beverages and delivering food orders.
  • Teamwork: Cooperating with team members to create a positive work environment and ensure smooth operations. Communicating effectively with colleagues and supervisors to fulfill guest needs.
  • Guest Interaction: Offering friendly and attentive service to guests, responding to inquiries, and assisting with any special requests they may have.
  • Knowledge of Menu: Developing a good understanding of the menu items and ingredients to provide accurate information and make appropriate recommendations to guests.
  • Stocking: Assisting in stocking supplies, such as napkins, condiments, and utensils, to ensure availability during service hours.
  • Support for Other Roles: Assisting other team members, including servers and hosts, when necessary to ensure a seamless dining experience for guests.
  • Adherence to Policies and Procedures: Following company policies, procedures, and health and safety regulations at all times to maintain a safe and efficient work environment.
  • Performs other related duties as assigned.
Requirements:


  • Customer Service Skills: Strong interpersonal skills and a passion for providing excellent customer service. Ability to interact with guests in a friendly and professional manner.
  • Attention to Detail: Keen eye for cleanliness and the ability to maintain high standards of cleanliness and organization in a fast-paced environment.
  • Team Player: Demonstrated ability to work effectively in a team setting, assisting and supporting colleagues as needed.
  • Adaptability: Willingness to work flexible hours, including evenings, weekends, and holidays, to meet the needs of the business.
  • Communication Skills: Excellent verbal communication skills to interact with guests and team members effectively.
  • Must be able to work flexible hours, including evening, weekends, and holidays.
  • Must have a valid Food Handlers Certification
  • Ability to learn cash register software used by bar or restaurant POS – Aloha, Hot Schedule, Paylocity

Education and Experience:

  • Must be at least sixteen years old.
  • Previous Experience: Prior experience as a Busser or in a similar role within the hospitality industry is preferred but not required. We are willing to train motivated individuals.

Physical Requirements:

  • Capable of standing for extended periods, lifting and carrying trays, and performing tasks that involve bending, stooping, and reaching.
  • Must be able to lift at least 15 pounds.

Benefits & Perks:

  • Accrual up to 40 hours of PTO
  • Dining Discounts – 50% off your meal at any Cold Beers & Cheeseburgers and 25% off your meal at any Bourbon & Bones
  • Corporate Shoe Program through Shoes for Crews and Skechers
  • Competitive Pay
  • Flexible Scheduling
  • 401(k)

Full – Time employees are eligible for the following additional benefits:

  • Medical & Prescription
  • Dental & Vision
  • Health Saving Account (HSA)
  • Wellness Program
  • Discount Pet Care Plan

*For a complete list of our benefits please visit: squareoneconceptsinc.com/careers

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