Treasury Management Sales Analyst

Position Overview

The goal of the Treasury Management Sales Analyst is to provide strategic sales support to our Treasury Management sales teams in delivering non-credit commercial products and services to clients. Brings a solutions-oriented perspective to internal and external client interactions, embraces accountability for his/her own goals, and creates value for clients and team members during each interaction. Focuses on developing strategies to grow Treasury Management revenue and increase Treasury Management product/service penetration within the Bank’s portfolio of clients. Prepares comprehensive Treasury Management proposals. Performs extensive data analysis of client metrics to uncover sales opportunities. Delivers client-focused solutions when preparing pricing proposals, presentations, and responses to complex Requests for Proposals. Proactively prepares and coordinates relationship reviews for key Treasury Management clients to help ensure that needs are identified and communicated to Treasury Management Advisors (TMAs).

Maintains a strong client focus, treasury industry expertise and a broad understanding of Bank structure as well as the operational aspects of all Treasury Management. Is available for outside sales calls to provide non-complex product demos and to participate in annual Treasury Management reviews as needed.

Primary Duties and Responsibilities

• Consistently delivers outstanding client service; providing premiere client satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.

• Acts as a cultural ambassador to internal and external clients, providing a professional, exceptional, and supportive experience with each interaction.

• Acts as the sales contact for client related questions on product capabilities, pricing, and onboarding process.
• Provides strategic sales support to Treasury Management Advisors (TMAs).

• Oversees the execution of all necessary documentation and product implementation scheduling with clients, including follow-up to determine client satisfaction and / or additional cross sell opportunities. Responsible for quality and compliance in the execution of all TS enrolment documentation, including the Master Treasury Services Agreement and related exhibits, schedules, & forms.
• Increases deposit and non-interest revenue growth for the Bank by providing sales leads, sales support, and sales presentations to TMAs.

• Conducts necessary research and analyzes client information to prepare TMAs for sales calls.

• Proactively advises TMAs on potential improvements to security, product/service utilization and enhancements for clients.

• Develops sales proposals and pricing models using statement information provided by the client, including Pro Forma Analysis Worksheets, Relationship Profitability Scenarios, Net Interest Income Analyses, and other models as needed.

• Assembles Requests for Proposals (RFPs) and coordinates pricing, approach, and development of formal proposals; coordinates preparation of sales proposals and assists TMAs/RMs with presentations.
• Prepares relationship reviews for key Treasury Management clients; assists TMAs/RMs in the review process as needed.
• Develops and maintains extensive knowledge of Treasury Management products, services, and pricing; application of products/services to business cash flow cycles; service setup procedures and documentation; and Account Analysis.
• Super-User of the bank’s Account Analysis system, ensuring that all billing points are captured and applied timely in the bank’s Account Analysis system both for Pro Forma and for actual fee assessment purposes. Administers periodic billing reports as needed for bank management review of pricing, exceptions, waivers, and other relevant factors. Coordinates with Director of Treasury Management, Marketing, Compliance, and other areas as needed to ensure that that client-facing Treasury Management presentation materials are current and compliant with regulatory guidelines.
• Maintains current & accurate pipeline of business development opportunities and provides monthly & other periodic reports to TMAs, relationship managers, and bank management. Ensures that all relevant TS fee income opportunities are captured in the bank’s Client Relationship Management (CRM) system.
• Makes on-site client visits as needed.

• Provides subject matter expertise to internal bank staff as needed.
• Serves clients by providing exceptional, efficient, and courteous support and communication for the implementation of Treasury Services for commercial clients.
• Individually responsible for new business implementations and expansion of existing relationships benefiting from Treasury and depository services.
• Responsible for account opening tasks related to new Treasury Services functions on existing and new client profiles.
• Acts as a primary point of contact for commercial treasury clients, while providing a consultative approach throughout all phases of the implementation process, using project management and technical skills.
• Onboards solutions related to treasury, cash management, and/or depository products to support client’ business goals.
• Monitors and ensures that “new” and “expanded” Treasury Services implementation requests are progressing timely while addressing and identifying any existing or potential obstacles for completion.
• Works closely with the Treasury Sales and Relationship Management teams to report on progress and resolution of potential obstacles with current implementation projects & to provide updates on pending implementation projects (pipeline management assistance/ad-hoc reporting).
• Conducts pre-sale Treasury Solutions product/functionality demos with existing and prospective clients.
• Conducts post –implementation trainings for every completed implementation project.
• Conducts occasional refresher product and/or Treasury functionality training for existing clients.
• Participates in other Commercial Financial Services initiatives as needed.

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

Minimum Qualifications

• 1+ years of client service, sales, operations, or institutional and corporate client business knowledge.
• Demonstrated ability to manage competing priorities while maintaining a high level of client satisfaction.
• Excellent analytical and technical skills
• Ability to build strong partnerships with colleagues and clients.
• Clear and concise verbal and written communication skills.

• Proficient in Microsoft Office suite.

• Must possess a valid driver’s license; Local travel required less than 25%

Preferred Qualifications

• 3-5 years of Treasury Management related experience (sales, service, operations, implementation or product related)
• 4- Year Undergraduate Degree (e.g., BS or BA) preferably with a business or finance focus or equivalent combination of education and experience.
• Advanced skills with Microsoft Office suite, specifically Excel, Word, PowerPoint, Outlook, and Adobe Pro.

• Knowledge of Treasury Management solutions and offerings is a plus.

Our Way

Preserve and enhance our culture in which the values of honesty, integrity, confidentiality, trust and respect are the underlying principles by which we work

Make a meaningful difference in our community through our service and financial support

Maintain a safe and sound institution that operates in conformity with the spirit as well as the letter of all applicable laws, rules and regulations, and to maintain open and forthright communication with our regulators

Benefits

You will have the opportunity to participate, subject to the terms and conditions of the respective plans, in a comprehensive package of benefits. As a highlight:

• Eligibility for health, dental, vision, life and disability insurance coverages
• Retirement Plan - 401k with matching
• ESOP- Employee Stock Ownership Plan
• Time away from work – vacation time, sick time and holidays
• Paid parental leave
• Tuition Assistance
• Professional development opportunities

THE BANK OF TAMPA IS AN EQUAL OPPORTUNITY EMPLOYER

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