Community Coordinator
4 weeks ago
POSITION: Community Coordinator
TITLE OF IMMEDIATE SUPERVISOR: Executive Director or Senior Care Counselor
DEPARTMENT: Marketing
STATUS: Exempt/Salary
SUMMARY
The Community Coordinator supports the implementation of the strategic marketing plan. The Community Coordinator is responsible for community outreach and marketing efforts, scheduling tours and meetings for the Senior Care Counselor and supporting in the move in process for new residents. This position may report directly to the Executive Director or Senior Care Counselor.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
- Must be 21 years of age or older
- High school diploma or GED required
- Proven customer service experience and skills
- Must successfully clear a background check, TB skin test or x-ray, and health screening
- Current CPR certification
- Must have a valid driver's license
- Current certificate of training for successful completion of the five (5) hour initial fire safety training provided by the Rules and Regulations of the Georgia Safety Fire Commissioner
PRINCIPLE DUTIES AND RESPONSIBILITIES
- Has the ability to advance prospects towards a decision by employing effective follow up strategies such as home visits, phone calls, tours, and other face to face opportunities
- Conducts regular community outreach and marketing efforts as defined in the strategic marketing plan with leads and referral sources
- Supports in the tracking and documentation of marketing efforts in the CRM
- Assists in the planning, coordination and facilitation of community relations events
- Demonstrates proficiency in responding to inquiries
- Serves visitors by greeting, welcoming, directing, and announcing them appropriately
- For initial inquiries, answers, screens, and forwards any incoming phone calls in a professional manner
- Serves as a liaison between all departments
- Supports in the recruitment and retention of employees
- Assists in employee onboarding as necessary
- Completes administrative tasks accurately and in a timely manner
- Demonstrates proficiency in Microsoft Office and database input
- Updates appointment calendars and schedules meetings/appointments
- Performs clerical duties such as filing, photocopying, collating, and faxing
- Provides a warm, welcoming and friendly atmosphere for residents, family, visitors and staff
- Participates in separate inquiry handling training provided by Sales Care Counselor
- Employees must dress according to the requirements of the job- All employees will be advised of the appropriate dress for their job classification- Personal appearance is outlined in detail in your employee handbook- Please note the following highlights for expectations related to specifically to this position:
o Business casual attire:
- Dress pants/skirt and top
- Tight fitting, low cut, or otherwise revealing clothing are neither appropriate or acceptable
- Denim jeans are not appropriate, except on designated casual days
o All employees must wear nametag
o Neatness, cleanliness, and good personal hygiene are important
o Nail and hair color should be business professional as defined by Orchard
COMPETENCIES:
- Works with integrity; upholds organizational values
- Ability to handle multiple priorities
- Possess written and verbal skills for effective communication
- Competent in organizational & time management skills
- Demonstrates good judgment, problem solving and decision-making skills
- Ability to make responsible choices, decisions and act in a resident's best interest
- Ability to work independently without direct supervision by following Orchard Senior Living's procedures and guidelines
- Proficiency in computer skills, Microsoft Office & the ability to learn new applications
- Makes individual contributions to the success of the business and be a key member of an experienced team
ORCHARD EXPECTATIONS:
- Adheres to all Orchard policies and procedures
- Maintains absolute confidentiality of all information pertaining to residents, families, and staff and adhere to all HIPAA rules
- Displays a positive and professional image and attitude in all relationships with residents, families, peers and in the community- Outlined in detail in the employee handbook
- Maintains positive communication and team collaboration
- Serves as an ambassador for Orchard at all times
- Demonstrates ongoing responsibility for self-education
- Maintains resident and personal safety regarding occupational health and safety
- Attends regularly scheduled department meetings
- Responsible for maintaining all continuing education and training requirements for position
- Attends and participates in onsite training and continuing education as required
- Participates in safety program, as requested
- Cooperates to investigate employee injuries
- Promotes and support safety awareness and implement safety operations
- Encourages staff to make suggestions on safety practices
- Participates in regularly scheduled meetings with, Executive Director, department directors and associates
- Participates in orientation of new employees
- Participates in volunteer orientations, training and education as requested
- Remains updated and communicates state regulation changes to all associates
- Ensures compliance with all state and federal regulations (i.e. OSHA)
- Participates in the risk management programs
- Demonstrates the ability to be innovative and creative and have patience, high energy and resourcefulness in problem solving
- Assists as requested by the Executive Director or supervisor in a dining room during resident meal times to ensure residents have a positive experience
- Must always be accessible either by phone or email- Voice messages and emails are responded to within 24 hours.
- Participates in the Manager on Duty (MOD) rotation
- Ability to work evenings, weekends and flexible hours when necessary to meet the needs of our residents
- Follows Professional Dress Code policies as outlined in the employee handbook for community and department specific standards
- Only when necessary, uses cell phone solely for conducting Orchard business in common areas of the community; otherwise follows Orchard Phone Policy.
- Perform other related duties as assigned
ORCHARD STANDARDS
All employees are expected to uphold the Orchard F-A-M-I-L-Y mission and vision.
Love, Joy, Peace, Patience, Kindness, Gentleness, and Self-Control
These are the fruits of the spirit you can expect from the Orchard F-A-M-I-L-Y values and best practices.
F-A-M-I-L-Y
First Impressions
All are welcomed with an authentic and inviting experience into the beautiful, well organized, and relaxing home we share.
Accountability and Integrity
We value the ability of our team to be reliable, personally responsible, and to honor their commitment to residents, families, leadership and one another. Accountability involves a process of seeing the need, owning the next step, and staying solution focused.
Meaningful Moments
When it comes to creating a life worth living, each person has unique and individual needs. We are dedicated to creating purpose and wellbeing through connection with our team, local affiliates and organizations, and previous community relationships whenever possible.
Information and Communication
We believe knowledge is power and communication is the lifeline to effective collaboration.
Learning and Leading
Curiosity, willingness, and personal action create the professional path to achieving the orchard FAMILY of excellence.
Yes "we can" Attitude
With a can-do character we are committed to creative solution focused problem solving.
ADA Requirements (essential functions)
Physical Requirements
Lifting
More than 25 lbs, routinely
More than 50 lbs, occasionally
Transfer
150 lb. or greater resident weight
Sitting
1 - 3 hours/day
Standing
4 - 5 hour/day
Walking
2 - 4 hours/day
Bend, stoop, squat, and/or twist
Repeatedly throughout day
Climbing stairs
Repeatedly throughout day
Reaching
0.5 hour/day arms shoulder level
Use of telephone
3 - 4 hours/day
Working under pressure
3 4 hours/day
Working rapidly for long periods
2 - 3 hours/day
Use of keyboard/computer, printer, fax, copier
4 5 hours/day
Position requires close work; finger dexterity; adequate hearing and vision (with or without correction).
May occasionally work longer than 8 hours/day.
Cognitive or Mental Requirements
The following cognitive or mental requirements are necessary on a daily basis:
- Critical thinking
- Reading
- Writing
- Mathematics
- Drawing conclusions from written or computer-generated materials
- Analyzing data or report information
- Creating methodologies for accomplishing a goal
- Conducting research
- Implementing recommendations by coordinating persons and/or other resources
- Developing plans, procedures, goals, strategies, or processes
- Clear verbal articulation of the English language
Working Environment
- Indoors
- Possible exposure to communicable diseases
- Skin contact with solvents or other chemicals such as alcohol, acetone, detergents, bleach, and latex gloves
- Exposure to medical equipment with the risk of lacerations or punctures
This job description is only a summary and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by the employee. This document is subject to change at any time.
-
Communications Coordinator
2 days ago
Atlanta, United States Style Netbox Full timeJob DescriptionJob DescriptionJoin Our Team: Communications CoordinatorAre you a skilled communicator with a passion for storytelling and brand messaging? Style Netbox is seeking a talented Communications Coordinator to help craft and deliver compelling messages that resonate with our audience.About the Role: As a Communications Coordinator at Style Netbox,...
-
Communications Coordinator
3 weeks ago
Atlanta, United States Initial Communications Full timeJob DescriptionJob DescriptionDescriptionWelcome to Initial Communications, the marketing company that's all about making your business shine! We're a team of energetic and creative professionals who are passionate about helping our clients succeed.Job Description: As a Communications Coordinator at Initial Communications, you will be...
-
Communications Coordinator
1 week ago
Atlanta, United States XTalk Prep Full timeJob DescriptionJob DescriptionDescriptionDescription:As a Communications Coordinator at XTalk Prep, you will be responsible for coordinating and implementing communication strategies to effectively convey our company's message to internal and external stakeholders. You will work closely with various departments to ensure consistent messaging and brand...
-
Community DFC Coordinator.
21 hours ago
Atlanta, United States GeorgiaGov Full timeThe main office for DBHDD is located in downtown Atlanta. Job Description Job Title: Community DFC Coordinator Pay Grade: J Job Summary: Under direction of the State Prevention Specialist in the Office of Behavioral Health Prevention, the primary role of the Community DFC Coordinator is to collaborate with the Georgia DFC grantees to...
-
Community Engagement Coordinator
1 week ago
Atlanta, United States Hemophilia of Georgia Full timeHemophilia of Georgia Job Description Position: Community Engagement Coordinator Status: Full-time, Exempt Supervisor: Director of Community Engagement Date: April 16,...
-
Marketing Communications Coordinator
3 days ago
Atlanta, United States LHH Full timeLHH is seeking is seeking a dynamic and detail-oriented Legal Marketing Coordinator to join the team of a leading, national law firm. If you have a passion for marketing, excellent organizational skills, and a background in professional services, we’d love to hear from you!Responsibilities:Collaborate with attorneys and practice groups to develop and...
-
Member Engagement and Communications Coordinator
4 weeks ago
Atlanta, United States The Gathering Spot Full timeJob DescriptionJob DescriptionMember Engagement and Communications CoordinatorThe Member Engagement and Communications Specialist at The Gathering Spot will play a pivotal role in enhancing our members' experience and maintaining strong, effective communication channels. This role is perfect for individuals passionate about fostering community engagement...
-
Coordinator of Government and Community Affairs.
4 weeks ago
Atlanta, United States GeorgiaGov Full timeAtlanta Technical College (ATC) is currently accepting applications for the Coordinator of Government and Community Affairs position in the Communications and Marketing division . This position reports to the Vice President of Communications, Marketing & PR and will be located at at ATC’s Main/South Campus, is just South of Downtown Atlanta. The Director...
-
Online Community Coordinator
7 days ago
Atlanta, GA, United States Briarhill Full timeArlington Properties, a progressive and growing property management company headquartered in Birmingham, Alabama, is seeking a Community Manager. We are seeking a self-motivated leader with high integrity and proven success in property management. Community Manager Department: Property Management Supervises: All Property Staff The community manager has...
-
Communications Specialist
1 month ago
Atlanta, United States Synergis Full timeTITLE: Communications Specialist ASSIGNMENT: W2 Contract LOCATION: Atlanta, GA DURATION: 1 year CLIENT: Fortune 200 client within the Utility/Power Sector Our client is committed to building the future of energy for the customers who depend on them, the communities they serve and the industry they lead. The ASCEND program will transform how they do...
-
Communications Manager
3 days ago
Atlanta, United States AsilCx Staffing Full timeJob DescriptionJob Description● Develop and implement comprehensive communication strategies to effectively reach target audiences.● Lead and mentor a team of communication specialists to ensure high-quality content creation and dissemination.● Proven experience in a managerial and supervisory role, demonstrating leadership abilities...
-
Community and Content Acquisitions Intern
3 days ago
Atlanta, United States Soleil Space Full timeSoleil Space Inc. Terms of Engagement:Position: Community and Content Acquisitions Intern Duration: 3 monthsStart Date: June 1, 2024Location: Atlanta, GA Compensation: Travel and Meal Stipend ProvidedScope: 40 hours per week (3 days in office if in Atlanta)Reporting to: Community Growth ManagerJob Description:The intern will assume the below...
-
Atlanta, United States Soleil Space Full timeSoleil Space Inc. Terms of Engagement: Position: Community and Content Acquisitions Intern Duration: 3 months Start Date: June 1, 2024 Location: Atlanta, GA Compensation: Travel and Meal Stipend Provided Scope: 40 hours per week (3 days in office if in Atlanta) Reporting to: Community Growth Manager Job Description: The intern will assume the below...
-
Community and Content Acquisitions Intern
4 days ago
Atlanta, United States Soleil Space Full timeSoleil Space Inc. Terms of Engagement:Position: Community and Content Acquisitions Intern Duration: 3 monthsStart Date: June 1, 2024Location: Atlanta, GA Compensation: Travel and Meal Stipend ProvidedScope: 40 hours per week (3 days in office if in Atlanta)Reporting to: Community Growth ManagerJob Description:The intern will assume the below...
-
Community and Content Acquisitions Intern
2 days ago
Atlanta, United States Soleil Space Full timeSoleil Space Inc. Terms of Engagement:Position: Community and Content Acquisitions Intern Duration: 3 monthsStart Date: June 1, 2024Location: Atlanta, GA Compensation: Travel and Meal Stipend ProvidedScope: 40 hours per week (3 days in office if in Atlanta)Reporting to: Community Growth ManagerJob Description:The intern will assume the below...
-
Community Health Worker
2 weeks ago
Atlanta, United States Spectraforce Technologies Full timeClinical - Community Health Worker 06 Months (Potential to extend) Location: GA (Patient facing) Monday - Friday 9-6 M-T and 8:30-5:30 pm ESTOvertime is required depending on the assignment, Location is in the field. Part of the training will be in Atlanta. In the East region of GA. cities such as Augusta ( main ) Grovetown, and cities around those...
-
Sales Coordinator
2 weeks ago
Atlanta, United States Frontier Asset Management, LLC Full time**Sales Coordinator** Sales Atlanta, Georgia Minimum Experience **Entry-level** Position Description Frontier is adding a new position and we are looking for a detail-oriented Sales Coordinator. You will contribute to the achievement of sales targets by supporting the sales team and Director of Strategies. The Sales Coordinator's responsibilities include...
-
Advertising Coordinator
2 days ago
Atlanta, United States Miracom Hive Full timeAdvertising Coordinator - Make Your Mark in the World of Advertising! We are excited to announce an opportunity for a talented and detail-oriented individual to join our team as an Advertising Coordinator! Are you a highly organized and creative individual with a passion for advertising? We have an exciting opportunity for you to become an Advertising...
-
Production Coordinator
7 days ago
Atlanta, United States First Baptist Atlanta Full timeMINISTRY POSITION Position Title: Production Coordinator, Creative Services Department: Communications Direct Report: Director of Communications POSITION SUMMARY The Production Coordinator will create and assist in coordinating the production of marketing, promotional, educational, and ministry materials including, but not limited to presentations, web...
-
Communications Manager
2 weeks ago
Atlanta, United States The Woodruff Arts Center Full timeWoodruff Arts Center employees play an integral role in creating and supporting great art and education initiatives at the nation's third largest arts center. Comprised of three Art Partners-Alliance Theatre, Atlanta Symphony Orchestra and High Museum of Art-there's a role for everyone at The Woodruff. Reports to: Director of Marketing ASO FLSA: United...