Online Reputation Manager
1 month ago
Job Title: Sr. Manager, Online Reputation Management
Employment Type: Full Time, 40 hours/week
Reports to: Director, Education Marketing
FLSA Status: Exempt
Who We Are
LIFE SURGE is a leading company in the industry of faith-based live events and financial education programs. One of the fastest growing organizations in the country, LIFE SURGE exists to inspire, transform, and equip people to build their personal impact in ways that glorify God. By annually producing 25+ events and providing financial education to thousands around the nation, we do just that.
We are a team of experienced professionals who are passionate about helping people learn, grow, and connect so they may live more enriched lives. Our culture is one where we celebrate one another, individually and as a team. We look to acknowledge and reward our star performers. Let your light shine in our company
Opportunity
We're seeking a seasoned and strategic Senior Online Reputation Manager to lead our online brand presence. As a key member of the marketing team, you'll be responsible for developing and implementing a comprehensive ORM strategy, ensuring a positive brand image and fostering strong relationships with our audience.
Responsibilities
Develop and Lead ORM Strategy: Craft a data-driven online reputation management strategy, aligning it with broader marketing and business objectives.
Proactive Reputation Management: Actively monitor online conversations across diverse platforms, including social media, review sites, news outlets, and online forums. Identify potential threats and opportunities to enhance brand sentiment.
Crisis Management Leadership: Develop and implement crisis communication plans, leading the internal team's response to potential online reputation crises. Ensure timely, consistent, and transparent communication to all stakeholders.
Data Analysis and Reporting: Analyze online reputation data, including sentiment analysis, brand awareness, and competitor benchmarking. Generate regular reports that inform strategic decision-making.
Optimize Social Listening: Leverage social listening tools to uncover audience insights and trends. Utilize these insights to inform event planning, marketing strategies, and content creation.
Influence Brand Advocacy: Develop and implement programs to encourage brand advocacy, driving positive online reviews and social media engagement.
Stay Ahead of the Curve: Continuously research and implement best practices in online reputation management and social media marketing. Identify emerging trends and technologies to optimize brand presence.
Team Leadership & Mentorship: Lead and mentor junior team members, fostering a culture of collaboration and knowledge sharing.
Qualifications
Bachelor's degree in Public Relations, Communications, Marketing, or a related field (required).
Minimum 10 years of experience in online reputation management or social media marketing, with a proven track record of success.
Experience developing and implementing comprehensive ORM strategies.
Demonstrated expertise in social media listening tools and data analytics.
Strong understanding of SEO principles and best practices.
Excellent written and verbal communication skills, with a proven ability to influence and build relationships.
Experience leading and mentoring a team (preferred).
A passion for the live events industry (a plus).
Job Benefits
Health, Dental, Vision, Life, Holiday, and Paid Time Off.
Non-corporate, casual, entrepreneurial, comfortable, fun, and proactive work environment.
High-level performers, disciplined, and self-motivated people will do VERY WELL in this environment.
Join us at Life Surge and be part of a dynamic team dedicated to empowering individuals through transformative educational experiences. Apply now to make a meaningful impact on the lives of our customers and contribute to the growth and success of our organization.
LIFE SURGE is an Equal Opportunity Employer. We value diversity and seek to empower each individual while supporting the many perspectives, skills, and experiences within our workforce. All employment is decided based on qualifications, merit, and business needs.
Powered by JazzHR
oCyFQ2BFR7
-
Online Community Specialist
2 weeks ago
Palmetto, United States Life Surge Llc Full timeJob Title: Impact Class Community Specialist Employment Type: Full Time, 40 hours/week Reports to: Impact Class Manager FLSA Status: Exempt Who We Are LIFE SURGE is a leading company in the industry of faith-based live events and financial education programs. One of the fastest growing organizations in the country, LIFE SURGE exists to inspire, transform and...
-
Online Community Specialist
3 weeks ago
Palmetto, United States Life Surge Full timeJob DescriptionJob DescriptionJob Title: Impact Class Community Specialist Employment Type: Full Time, 40 hours/week Reports to: Impact Class Manager FLSA Status: Exempt Who We Are LIFE SURGE is a leading company in the industry of faith-based live events and financial education programs. One of the fastest growing organizations in the country, LIFE...
-
Online Community Specialist
3 weeks ago
Palmetto, United States Life Surge Full time**Job Title**: Impact Class Community Specialist **Employment Type**: Full Time, 40 hours/week **Reports to**: Impact Class Manager **FLSA Status**: Exempt **Who We Are** LIFE SURGE is a leading company in the industry of faith-based live events and financial education programs. One of the fastest growing organizations in the country, LIFE SURGE exists...
-
Sales Manager Trainee
1 month ago
Palmetto, United States 5MP Business Group Full timeJob DescriptionJob Description5M Promotion’s successful impact in the consulting industry has been nationally recognized by our reputable clients! As a prominent business consulting and sales firm located in Sarasota, we are valued for our innovative sales strategies and ability to exceed projected sales margins. Our mission is to assist our clients in new...
-
Corporate Event Senior Manager
4 weeks ago
Palmetto, United States It Works! Full timeJob Description Job Description Salary: It Works! Corporate Events Senior Manager This is a hybrid position requiring 3 days in the Palmetto, Florida office/2-days remote. Candidates must be local or relocate to be considered for this role. * All applicants must be authorized to work in the US as we currently do not sponsor employment. RESPONSIBILITIES: Are...
-
Corporate Event Senior Manager
4 weeks ago
Palmetto, United States It Works Full timeJob DescriptionJob DescriptionSalary: It Works! Corporate Events Senior Manager This is a hybrid position requiring 3 days in the Palmetto, Florida office/2-days remote. Candidates must be local or relocate to be considered for this role.* All applicants must be authorized to work in the US as we currently do not sponsor employment. RESPONSIBILITIES: Are...
-
Marketing Research Manager
3 weeks ago
Palmetto, United States LIFE SURGE LLC Full timeJob Title: Marketing Research Manager Employment Type: Full Time, 40 hours/week Reports to : CMO FLSA Status : Non-Exempt Who We Are LIFE SURGE is a leading company in the industry of faith-based live events and financial education programs. One of the fastest growing organizations in the country, LIFE SURGE exists to inspire, transform and equip people to...
-
Student Support Specialist
2 weeks ago
Palmetto, United States Life Surge Full time**Job Title**: Student Support Specialist **Employment Type**: Full Time, 40 hours/week **Reports to**: Customer Care Manager **FLSA Status**: Non-Exempt **Who We Are** LIFE SURGE is a leading company in the industry of faith-based live events and financial education programs. One of the fastest growing organizations in the country, LIFE SURGE exists to...
-
Marketing Research Manager
3 weeks ago
Palmetto, Florida, United States Life Surge Full timeJob Title: Marketing Research ManagerEmployment Type: Full Time, 40 hours/week Reports to: CMOFLSA Status: Non-Exempt Who We Are LIFE SURGE is a leading company in the industry of faith-based live events and financial education programs. One of the fastest growing organizations in the country, LIFE SURGE exists to inspire, transform and equip people to build...
-
Marketing Research Manager
1 month ago
Palmetto, Florida, United States Life Surge Full timeJob Title: Marketing Research ManagerEmployment Type: Full Time, 40 hours/week Reports to: CMOFLSA Status: Non-Exempt Who We Are LIFE SURGE is a leading company in the industry of faith-based live events and financial education programs. One of the fastest growing organizations in the country, LIFE SURGE exists to inspire, transform and equip people to build...
-
Marketing Research Manager
3 weeks ago
Palmetto, United States Life Surge Full timeJob DescriptionJob DescriptionJob Title: Marketing Research ManagerEmployment Type: Full Time, 40 hours/week Reports to: CMOFLSA Status: Non-Exempt Who We Are LIFE SURGE is a leading company in the industry of faith-based live events and financial education programs. One of the fastest growing organizations in the country, LIFE SURGE exists to inspire,...
-
Student Support Specialist
6 days ago
Palmetto, Florida, United States Life Surge Full timeJob Title: Student Support Specialist Employment Type: Full Time, 40 hours/week Reports to: Customer Care Manager FLSA Status: Non-Exempt Who We Are LIFE SURGE is a leading company in the industry of faith-based live events and financial education programs. One of the fastest growing organizations in the country, LIFE SURGE exists to inspire, transform...
-
Student Support Specialist
2 months ago
Palmetto, United States Life Surge Full timeJob DescriptionJob DescriptionJob Title: Student Support Specialist Employment Type: Full Time, 40 hours/week Reports to: Customer Care Manager FLSA Status: Non-Exempt Who We AreLIFE SURGE is a leading company in the industry of faith-based live events and financial education programs. One of the fastest growing organizations in the country, LIFE SURGE...
-
Student Support Specialist
7 days ago
Palmetto, United States Life Surge Full timeJob DescriptionJob DescriptionJob Title: Student Support Specialist Employment Type: Full Time, 40 hours/week Reports to: Customer Care Manager FLSA Status: Non-Exempt Who We AreLIFE SURGE is a leading company in the industry of faith-based live events and financial education programs. One of the fastest growing organizations in the country, LIFE SURGE...
-
Student Support Specialist
3 weeks ago
Palmetto, United States Life Surge Full timeJob DescriptionJob DescriptionJob Title: Student Support Specialist Employment Type: Full Time, 40 hours/week Reports to: Customer Care Manager FLSA Status: Non-Exempt Who We AreLIFE SURGE is a leading company in the industry of faith-based live events and financial education programs. One of the fastest growing organizations in the country, LIFE SURGE...
-
Project Manager
2 months ago
Palmetto, United States It Works! Full timeIt Works! Project Manager - Product Delivery This is a hybrid position requiring 3 days in the Palmetto, Florida office/2-days remote. Candidates must be local or relocate to be considered for this role. * All applicants must be authorized to work in the US as we currently do not sponsor employment. RESPONSIBILITIES: As a Project Manager focused on Product...
-
Project Manager
3 weeks ago
Palmetto, United States It Works! Full timeIt Works! Project Manager - Product Delivery This is a hybrid position requiring 3 days in the Palmetto, Florida office/2-days remote. Candidates must be local or relocate to be considered for this role. * All applicants must be authorized to work in the US as we currently do not sponsor employment. RESPONSIBILITIES: As a Project Manager focused on Product...
-
Social & Digital Marketing Assistant Manager
4 weeks ago
Palmetto, United States AEG Full timePosition Summary: Feld Entertainment, Inc. is looking for a highly motivated and creative individual to help continue to drive our social media and online presence to the next level for our action-packed motorsport, Monster Jam! As the Social & Digital Marketing Assistant Manager, you will be the engine behind our digital strategy, fueling excitement and...
-
Social & Digital Marketing Assistant Manager
3 weeks ago
Palmetto, United States AEG Full timePosition Summary: Feld Entertainment, Inc. is looking for a highly motivated and creative individual to help continue to drive our social media and online presence to the next level for our action-packed motorsport, Monster Jam! As the Social & Digital Marketing Assistant Manager, you will be the engine behind our digital strategy, fueling excitement and...
-
Web Optimization and Analytics Manager
4 weeks ago
Palmetto, Florida, United States Life Surge Full timeJob Title: Sr. Manager, Web Optimization and Analytics Employment Type: Full Time, 40 hours/week Reports to: Director, Live Events Marketing FLSA Status: Exempt Who We AreLIFE SURGE is a leading company in the industry of faith-based live events and financial education programs. One of the fastest growing organizations in the country, LIFE SURGE exists to...