Administrative Assistant

2 months ago

Marietta, United States One Medical Full time
Job Description

About Us

One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.

In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.

The Opportunity

As a Member Support Specialist you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for patient feedback, as well as provide any other support as requested by the Leads, Office Manager, or in office providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you'll likely work on:

  • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
  • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
  • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
  • Master our technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work
  • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification.  They are not to be construed as an exhaustive list of job duties performed by personnel in this classification.  Other job related duties may be assigned by management.

What you’ll need:

  • At least 1 year of experience in high touch customer or patient facing roles  
  • Strong written and verbal communication skills 
  • Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams 
  • A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges 
  • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously

Benefits designed to aid your health and wellness:

Taking care of you today

  • Paid sabbatical after 5 and 10 years
  • Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
  • Competitive Medical, Dental and Vision plans
  • Free One Medical memberships for yourself, your friends and family
  • Pre-Tax commuter benefits
  • PTO cash outs - Option to cash out up to 40 accrued hours per year
  • Competitive salary: starts at $18/hour

Protecting your future for you and your family

  • 401K match
  • Opportunity to participate in company equity programs
  • Credit towards emergency childcare
  • Extra contributions toward maternity and paternity leave
  • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
  • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance

This is a full-time (40 hours per week) role based in-person with our team and patients at offices in Marietta, GA with 8 hour shifts per day between 8am - 5pm, Monday - Friday.

Physical Demands:  Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods.

 

One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.

One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.  Please refer to the E-Verification Poster (English/Spanish) and Right to Work Poster (English/Spanish) for additional information.

 

  • Administrative Assistant

    4 weeks ago

    Marietta, United States Creative Financial Staffing Full time

    Administrative AssistantWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team. The ideal candidate will provide comprehensive administrative support, ensuring the smooth day-to-day operations of the office. As an Administrative Assistant, you will play a key role in facilitating communication, managing schedules, and...

  • Administrative Assistant

    2 months ago

    Marietta, United States Ambit Technologies, Inc Full time

    Company DescriptionAmbit Technologies, Inc. is a leading provider of innovative point-of-sale solutions with our home office located in Marietta, GA. We have been in business since 2008 and have quickly become a trusted name in the industry, offering cutting-edge technology and exceptional customer service tailored to the specific needs of each client. Our...

  • Administrative Assistant

    1 month ago

    Marietta, United States Ambit Technologies, Inc Full time

    Company DescriptionAmbit Technologies, Inc. is a leading provider of innovative point-of-sale solutions with our home office located in Marietta, GA. We have been in business since 2008 and have quickly become a trusted name in the industry, offering cutting-edge technology and exceptional customer service tailored to the specific needs of each client. Our...

  • Administrative Assistant

    2 months ago

    Marietta, United States Ambit Technologies, Inc Full time

    Company DescriptionAmbit Technologies, Inc. is a leading provider of innovative point-of-sale solutions with our home office located in Marietta, GA. We have been in business since 2008 and have quickly become a trusted name in the industry, offering cutting-edge technology and exceptional customer service tailored to the specific needs of each client. Our...

  • Administrative Assistant

    1 day ago

    Marietta, United States Peak Products Full time

    Job description The Peak Group of Companies is a leader in home improvement since 1998, supplying a vast array of innovative products throughout Canada, the United States, Australia, and New Zealand. Peak is a highly valued, strategic partner of Home Depot and Bunnings. Our unique business platform perfectly aligns with Home Depot and Bunning's...

  • Administrative Assistant

    7 hours ago

    Marietta, United States Applied Technical Services (Georgia) Full time

    Administrative Assistant Job Details Job Location ATS CORPORATE OFFICE - MARIETTA, GA Position Type Full Time Indirect Job Category Administrative Description Administrative Assistant Applied Technical Services, LLC (“ATS” or the “Company”) is a leading provider of critical testing, inspection, certification, and compliance services. The...

  • Administrative Assistant

    1 day ago

    Marietta, United States Alpha-ohms Healthcare Llc Full time

    Benefits: Bonus based on performance Competitive salary Opportunity for advancement Benefits/Perks Competitive Compensation Career Growth Opportunities Job Summary We are seeking a motivated and outgoing Administrative Assistant to join our team. In this role, you will provide support to our office employees, ensuring they have all the information and...

  • Administrative Assistant

    3 weeks ago

    Marietta, Georgia, United States Guardian Pharmacy Full time

    About Guardian PharmacyGuardian Pharmacy is a leading provider of long-term care pharmacy services, dedicated to delivering exceptional care and support to seniors and individuals with complex care needs.Our team is passionate about making a difference in the lives of our clients and their families, and we're committed to providing a work environment that's...

  • Administrative Assistant

    4 weeks ago

    Marietta, Georgia, United States Guardian Pharmacy Full time

    About Guardian PharmacyGuardian Pharmacy is a leading provider of long-term care pharmacy services, dedicated to delivering exceptional care and support to seniors and individuals with complex care needs.Our team is passionate about making a difference in the lives of our clients and their families, and we're committed to providing a work environment that's...

  • Administrative Assistant

    1 day ago

    Marietta, United States Hi-Vac Full time

    Hi-Vac Corporation is seeking an experienced Administrative Assistant. Hi-Vac, located in Marietta Ohio, is an established global manufacturer of durable and cost-effective cleaning equipment. Our products are highly specialized and customized for manufacturers, specialty contractors, and municipal markets. Our exciting growth and expansion have created the...

  • Administration Assistant

    2 months ago

    Marietta, United States AccuSentry Full time

    We are seeking a detail-oriented and organized individual to join our production team as a Administration Assistant for our Production department. In this role, you will primarily support the Production Supervisor and Technicians in ensuring the smooth and efficient flow of production processes, with a focus on the fulfillment of project builds and...

  • Administrative Assistant II

    2 weeks ago

    Marietta, Georgia, United States Cobb County, GA Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Specialist II to join our team at Cobb County, GA. This role will provide administrative support to our department, ensuring the smooth operation of our daily activities.Key ResponsibilitiesProvide administrative support to management and staff, including answering phones,...

  • Administrative Assistant

    2 weeks ago

    Marietta, Georgia, United States Creative Cabinets and Fine Finishes Full time

    Job Summary: We are seeking a highly organized and detail-oriented Administrative Assistant - Social Media Coordinator to join our team at Creative Cabinets and Fine Finishes. As a key member of our team, you will be responsible for providing exceptional customer service, managing administrative tasks, and assisting with social media...

  • Administrative/Social Media Assistant

    2 weeks ago

    Marietta, United States Creative Cabinets and Fine Finishes Full time $18

    Job Summary:Do you want an opportunity to be a part of a Best-In-Class company and make a positive change in a person's life? Here at Creative Cabinets, we do that every day. There's nothing like the look on a client's face when they see the final outcome of their project.As an Administrative & Social Media Assistant, you will be responsible for meeting the...

  • Administrative Assistant

    4 weeks ago

    Marietta, Georgia, United States One Medical Full time

    About One MedicalOne Medical is a leading healthcare organization that provides high-quality, patient-centered care to individuals and families. Our mission is to transform the healthcare experience by delivering exceptional service, innovative technology, and personalized attention to each patient.Job SummaryWe are seeking a highly skilled and compassionate...

  • Housekeeping Property Administrative Assistant

    2 weeks ago

    Marietta, Georgia, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled and organized Property Administrative Specialist to join our team. As a key member of our hotel operations, you will provide administrative support across various departments, ensuring seamless hotel functions.Key ResponsibilitiesProvide administrative support to hotel departments, including Guest Services,...

  • Administrative Coordinator

    2 weeks ago

    Marietta, Georgia, United States Environmental Service Partners Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Administrative Assistant to provide administrative support to our team at Environmental Service Partners. The ideal candidate will have excellent communication skills, both written and verbal, and be able to maintain confidentiality when handling sensitive information.Key...

  • Administrative Supervisor

    1 month ago

    Marietta, Georgia, United States Cobb County, GA Full time

    Job SummaryWe are seeking an experienced Administrative Supervisor to join our team at Cobb County, GA. The successful candidate will be responsible for supervising a team of administrative support personnel, providing administrative support to management and staff, and performing various administrative tasks.Key ResponsibilitiesSupervise and direct...

  • Office Administrator

    2 weeks ago

    Marietta, Georgia, United States Perfect Search Full time

    Job Summary: We are seeking a highly organized and detail-oriented Office and Association Administrator to join our team at Perfect Search. As a key member of our operations team, you will be responsible for providing administrative support to our association members and staff. Responsibilities: Provide administrative support to association members and...

  • Warranty Administrator

    3 weeks ago

    Marietta, United States North American Companies Full time

    Job Description: Automotive Warranty AdministratorWarranty administrators ensures the dealership is paid for warranty work by preparing, submitting and following up on claims. As with all positions within dealerships, warranty administrators are expected to uphold the highest ethical standards.Job Duties -Processing all warranty paperwork to ensure proper...