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Senior Product Owner

2 months ago

Saint Louis, United States World Wide Technology Full time
Job Description

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

 

Founded in 1990, World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution, and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test, and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution, and integration capabilities.

With nearly 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation, and leadership focus on diversity and inclusion. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners, and communities. 

Want to work with highly motivated individuals on high-performance teams? Join WWT today

 

What will you be doing?

 

We are seeking a talented and experienced Senior Product Owner to join the WWT IT Organization. In this role, you will work closely with cross-functional teams, including Agile Release Trains (ARTs), to define, prioritize, and drive the delivery of features and functionality that align with our strategic technology goals, the needs of our internal stakeholder teams, and our customer needs. This role will involve active engagement, collaboration, and relationship management with internal stakeholders at leadership levels, requiring exceptional communication and interpersonal skills to facilitate productive discussions, provide comprehensive updates on project progress, and proactively help evaluate, prioritize, and guide our IT strategy for stakeholders.  The successful candidate should also demonstrate strong leadership capabilities, in-depth expertise in IT product lifecycle management, and the ability to drive innovation and foster a culture of excellence within the team and across the organization. 

 

Responsibilities:  

  • Product Strategy: Develop and communicate a clear product vision and strategy that aligns with the overall business objectives and Scaled Agile principles. Successfully conducts day-to-day work and solves complex issues in specific technical engineering areas; serves as a guide to others by sharing and helping junior associates in their duties.
  • Product Backlog Management: Create, prioritize, and maintain the product backlog, ensuring that features and user stories are well-defined and acceptance criteria are clear. Understand the software development lifecycle and how various agile engineering practices can be used (e.g., in planning, requirements analysis, design, coding, unit testing, acceptance testing).
  • Solution Lifecycle Management:  Research new features and functionality for in-place strategic platforms and software and drive collaboration with our Stakeholder, Solution Architecture, and Development teams to determine roadmap impacts. 
  • Customer and Market Research: Conduct market research, gather customer feedback, and analyze data to identify customer needs, market trends, and opportunities. Demonstrates an awareness of and curiosity about emerging technology trends and best practices. 
  • Release Planning: Collaborate with Agile Release Trains (ARTs) to plan and prioritize features and enhancements for upcoming releases, ensuring alignment with the product roadmap and business objectives.
  • User Story Refinement: Work with Agile teams to refine user stories, provide context, and ensure the development teams deeply understand product requirements. Assists in software development projects where agile engineering methods (e.g., Extreme Programming, Feature Driven Development) are applied.
  • Product Metrics and KPIs: Define and monitor key product metrics and Key Performance Indicators (KPIs) to measure product success and make data-driven decisions. Creates metrics to monitor performance across multiple teams and ensure efficient execution and effective delivery of work.
  • Stakeholder Engagement: Collaborate with stakeholders, including customers, development teams, and business leaders, to gather input, share product updates, and manage expectations. Continuously expands knowledge regarding the company infrastructure and user requirements.
  • Release Validation: Participate in validating product releases to ensure they meet quality and functionality standards. Develops and tests standard software applications and related programs and procedures to ensure they meet design requirements.
  • Continuous Improvement: Drive continuous improvement within the Scaled Agile framework, actively participating in retrospectives and adapting processes as needed. Assists with conducting tests and inspections of products, services, solutions, or processes to evaluate quality or performance.
  • Compliance: Ensure the product complies with industry standards, regulations, and quality assurance requirements. Performs routine information security responsibilities, following standard policies and procedures; reports more difficult issues to senior associates.
  • Culture: Cultivate and foster a positive work environment that endorses the WWT’s Core Values.

Qualifications: 

  • Bachelor's degree in a related field (MBA or advanced degree preferred) or equivalent experience.
  • Experience in coordinating the efforts of cross-functional teams, including data engineers, data scientists, business analysts, executives, customers, product, and excel in harnessing the collective efforts of these diverse roles to achieve unified business objectives.
  • Possesses a comprehensive grasp of interdisciplinary teamwork, demonstrating the ability to seamlessly collaborate across various departments including Finance, Human Resource, and Solutions Consulting & Engineering (SC&E).
  • Experience in mapping business requirements to technology solutions.
  • Proven experience as a Product Owner in a Scaled Agile environment
  • Strong understanding of Agile methodologies and Scaled Agile Framework (SAFe)
  • Excellent communication, leadership, and stakeholder management skills
  • Ability to think strategically and make data-driven decisions.
  • Strong problem-solving and analytical skills
    • Experience with Product Owner tools and software

Travel Requirements  

Up to 5% of the time for Domestic and International Travel  

 

People Management  

This position manages people.  

 

Work Experience  

A minimum of 10 years of progressive experience in a related field  

 

Other Work Experience  

5+ years' experience in IT Leadership managing resources and people. 

 

Level of Autonomy 

Works with minimal direction toward predetermined long-range goals. Acts independently to determine methods and procedures on new or special assignments. Determines and pursues courses of action essential in obtaining desired results. Takes calculated risks.  

 

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

  • Health and Well-being: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness Program
  • Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
  • Paid Time Off PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
  • Additional Perks: Nursing Mothers’ Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

 

Equal Opportunity Employer Minorities/Women/Veterans/Individuals with disabilities