Software Engineer III

5 days ago

Chicago, United States JPMorganChase Full time
Job DescriptionJOB DESCRIPTION

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. 

As a Software Engineer III at JPMorgan Chase within the Consumer & Community Bank's Global Customer Platform team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

 

  • Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
  • Provides technical and functional support to all our end users within the Global Customer Platform team and across multiple applications while understanding the impact, assess the priority, and look for rapid solutions 
  • Investigates the issues raised by researching for similar incidents, learning the data model, checking the data and service logs.
  • Troubleshoots issues using technology skills (reading logs, SQL) and working closely with partner teams to manage resolution of application issues. 
  • Documents all inquiries, troubleshooting steps, and resolutions; providing knowledge-sharing and solutions with team.
  • Takes full ownership of issues raised and escalate as needed to other support and site reliability engineering teams
  • Keeps the user updated with the progress of  issues and following up with the development teams for defects.
  • Organizes meetings with the users to understand the issues they are facing when using our technology services.
  • Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
  • Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies while reviewing and debugging code written by others
  • Adds to team culture of diversity, equity, inclusion, and respect

 

 

Required qualifications, capabilities, and skills

 

  • Formal training or certification on software engineering concepts and 3+ years applied experience
  • Excellent communication and call management skills
  • Hands-on practical experience delivering system design, application development, testing, and operational stability
  • Customer focused and service oriented, with a proactive customer approach and dedication to providing best of class service at all times
  • Experience with ticketing systems, such as Service Now and Jira Service Desk.
  • Advanced in one or more programming language(s), plus an interest in learning other coding languages and skills as needed
  • Experience with database queries
  • Awareness and exposure to change management methodologies and best practices along with systems development practices and methodologies.
  • Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security and Automation knowledge is required
  • Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
  • In-depth knowledge of the financial services industry and their IT systems and proficiency in all aspects of the Software Development Life Cycle

 

 

Preferred qualifications, capabilities, and skills

 

  • Proficient in Jira reporting and Agile structuring within Jira.
  • Advanced skills in presenting reportable data graphically.
ABOUT US

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans



ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

  • Security Software Engineer III

    2 weeks ago

    Chicago, Illinois, United States OpenGov Full time

    Transforming Communities through Secure Software EngineeringAt OpenGov, we're passionate about empowering government agencies to make data-driven decisions. As a Security Software Engineer III, you'll play a critical role in building secure systems that enable efficiency, transparency, and accountability.Key Responsibilities:Design and implement secure...

  • Software Engineer in Test III

    3 weeks ago

    Chicago, Illinois, United States CME Group Full time

    Job Title: Software Engineer in Test IIIJob Summary:CME Group is seeking a skilled Software Engineer in Test III to join our agile development team responsible for mission-critical Real-Time Risk Management Systems. As a key member of our team, you will be responsible for growing our test automations across real-time risk management systems. Your efforts...

  • Software Engineer III

    2 weeks ago

    Chicago, Illinois, United States McDonald's Corporation Full time

    Job Description:The Commercial Product & Platform vision at McDonald's Corporation develops global technology products and platforms that delight our customers and enable our crews to operate our restaurants reliably and effectively.As a Software Engineer III, you will partner with our Product Management and Architecture teams to coordinate execution of the...

  • Software Engineer III

    4 weeks ago

    Chicago, Illinois, United States JPMorganChase Full time

    Job OpportunityWe are seeking a highly skilled Software Engineer III to join our Corporate Sector, Global Finance Technology Team at JPMorgan Chase. As a seasoned member of an agile team, you will design and deliver trusted market-leading technology products in a secure, stable, and scalable way.Key Responsibilities:Design, develop, and support application...

  • Software Engineer III

    3 weeks ago

    Chicago, United States Vivid Seats Full time

    As a Software Engineer III you’ll make highly visible enhancements to our platform by maintaining and building new features across our Core Java applications. Our teams work with a variety of applications that enable our ability to sell tickets, manage inventory, support our internal users, and provide a great customer experience from the website to the...

  • Security Software Engineer III

    2 weeks ago

    Chicago, Illinois, United States OpenGov Full time

    Transforming Communities through Secure InnovationAt OpenGov, we're passionate about empowering governments to serve their citizens more effectively. As a Security Software Engineer III, you'll play a critical role in building secure systems that enable our nation's state and local governments to thrive. Imagine yourself working closely with product and...

  • Software Engineering Lead

    1 month ago

    Chicago, Illinois, United States Triunity Software Full time

    About the RoleWe are seeking a highly skilled Software Engineering Lead to join our team at Triunity Software. As a key member of our engineering team, you will be responsible for leading the development of cloud-native applications using ReactJS and Java Spring Boot stack.Key ResponsibilitiesDesign and implement scalable, cloud-native applications using...

  • Software Engineer

    1 month ago

    Chicago, Illinois, United States Seven Seven Software Full time

    Job Title: Net DeveloperWe are seeking a highly skilled Net Developer to join our Software Engineering Group. As a Net Developer, you will be responsible for designing, developing, and deploying software applications using Net technologies.Key Responsibilities:Design and develop software applications using Net technologies, including C#, jQuery, and...

  • Senior Software Engineer

    2 weeks ago

    Chicago, Illinois, United States Seven Seven Software Full time

    Job SummaryWe are seeking a highly skilled Senior Software Engineer to join our team at Seven Seven Software. As a key member of our Software Engineering Group, you will be responsible for designing, developing, and deploying high-quality software solutions that meet the needs of our customers.Key Responsibilities:Design and develop software applications...

  • Electrical Engineer III

    4 weeks ago

    Chicago, Illinois, United States KDM ENGINEERING LLC Full time

    Job Title: Electrical Engineer IIIWe are seeking an experienced Electrical Engineer III to join our team at KDM Engineering LLC. As a key member of our electrical engineering group, you will contribute to the design and delivery of complex substation electrical systems.Key Responsibilities:Design and develop electrical systems for high voltage substations,...

  • Senior Java Software Engineer

    2 weeks ago

    Chicago, Illinois, United States Seven Seven Software Full time

    Job Title: Senior Java Software EngineerJob Summary:We are seeking a highly skilled Senior Java Software Engineer to join our Agile teams at Seven Seven Software. As a key member of our engineering group, you will be responsible for designing, developing, and maintaining complex software applications using Java.Key Responsibilities:Design and develop...

  • Electrical Engineer III

    4 weeks ago

    Chicago, Illinois, United States AECOM Full time

    Electrical Engineer III Job DescriptionWe are seeking an experienced Electrical Engineer III to join our dynamic team in Chicago, IL. As a key member of our water infrastructure team, you will be responsible for leading and supporting design efforts for various water infrastructure projects, including treatment facilities, pump stations, and conveyance.Key...

  • Software Engineer III

    3 weeks ago

    Chicago, United States OpenGov Full time

    OpenGov is home to an exceptional team - passionate about our mission to power more effective and accountable government. By bringing the OpenGov Cloud to our nation's state and local government, we're transforming communities so they can thrive! Learn more about the general tasks related to this opportunity below, as well as required skills.Imagine yourself...

  • Senior .Net Software Engineer

    2 weeks ago

    Chicago, Illinois, United States Seven Seven Software Full time

    We are seeking a highly skilled .Net Developer to join our Software Engineering Group. As a member of our team, you will be responsible for designing, developing, and deploying scalable and efficient software solutions using .Net technologies.The ideal candidate will have a strong background in .Net development, including experience with C#, ASP .Net, and...

  • Electrical Engineer III

    4 weeks ago

    Chicago, Illinois, United States AECOM Full time

    Electrical Engineer III Job DescriptionAECOM is seeking an experienced Electrical Engineer III to join our Water team in Chicago, IL. As a key member of our design team, you will lead and support design efforts for various water infrastructure projects, including treatment facilities, pump stations, and conveyance.Key Responsibilities:Design low voltage and...

  • Electronics Engineer III

    3 weeks ago

    Chicago, Illinois, United States Spectraforce Technologies Full time

    Job Summary: We are seeking an experienced Electronics Engineer III to join our team at Spectraforce Technologies. The successful candidate will be responsible for providing laboratory support for troubleshooting PCBs, cables, and other diagnostic tools. The role will also involve laying out and constructing prototype tools and fixtures, as well as...

  • Engineering Draftsman III

    3 weeks ago

    Chicago, Illinois, United States Metropolitan Water Reclamation District of Greater Chicago Full time

    Job SummaryWe are seeking a highly skilled Engineering Draftsman III to join our team at the Metropolitan Water Reclamation District of Greater Chicago. As a key member of our engineering team, you will be responsible for preparing multi-discipline engineering drawings using computer-aided drafting and design (CADD) tools.Key ResponsibilitiesPrepare...

  • Engineering Draftsman III

    1 month ago

    Chicago, Illinois, United States Metropolitan Water Reclamation District of Greater Chicago Full time

    Job SummaryWe are seeking a highly skilled Engineering Draftsman III to join our team at the Metropolitan Water Reclamation District of Greater Chicago. As a key member of our engineering team, you will be responsible for preparing multi-discipline engineering drawings using computer-aided drafting and design (CADD) tools.Key ResponsibilitiesPrepare...

  • Software Engineer III

    4 weeks ago

    Chicago, United States JPMorganChase Full time

    Job DescriptionJOB DESCRIPTIONWe have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III at JPMorgan Chase within the Corporate Sector, Global Finance Technology Team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology...

  • Senior C++ Software Engineer

    2 weeks ago

    Chicago, Illinois, United States United Software Group Full time

    We are seeking a highly skilled C++ Developer to join our team at United Software Group INC. This is a contract position based in Chicago, IL, requiring on-site presence.The ideal candidate will have experience with Azure Cloud migration and be able to work on a direct client's project.Key Responsibilities:Migration of applications to Azure CloudAbout United...