Current jobs related to Customer Care Specialist - Honolulu - Securitas Electronic Security

  • Nurse Care Specialist

    2 weeks ago

    Honolulu, Hawaii, United States Always Best Care Senior Service Full time

    We are seeking a compassionate and dedicated Nurse Care Specialist to join our team at Always Best Care Senior Services in Honolulu, Hawaii.Job SummaryAs a Nurse Care Specialist, you will provide exceptional nursing care to our elderly clients, ensuring their well-being and safety. You will collaborate with our interdisciplinary team to develop and implement...

  • Skilled Nursing Care Specialist

    1 week ago

    Honolulu, Hawaii, United States Wilson Care Group Full time

    Wilson Care Group is seeking skilled nursing care specialists to provide high-quality care to our senior citizens.We welcome new graduates and experienced nurses to join our team.Key responsibilities include:Providing wound care and dressing changesAssisting with personal care, mobility, and incontinence carePerforming housekeeping and meal preparation...

  • Customer Service Specialist

    3 months ago

    Honolulu, United States Zeus Fire and Security Full time

    About Us Alert Holdings Group LLC has built a reputation as a full-service life and safety provider of the highest quality products and services since 1962. With offices on Oahu, Maui, Big Island and Kauai we are able to provide standardized services statewide for life and safety systems like none other. We protect nearly 33,000 residential and commercial...

  • Nursing Care Specialist

    2 days ago

    Honolulu, Hawaii, United States Always Best Care Senior Services - Oahu Full time

    Job DescriptionWe are seeking compassionate and caring individuals to join our team of healthcare professionals at Always Best Care Senior Services - Oahu.As a Nursing Care Specialist, you will provide much-needed service to seniors and their families, helping them maintain their independence and quality of life.Our nurses possess the virtues of compassion,...

  • Orthodontic Care Specialist

    2 weeks ago

    Honolulu, Hawaii, United States Kim Orthodontics LLC Full time

    Job Title: Orthodontic Care SpecialistJob Summary:We are seeking a highly skilled Orthodontic Care Specialist to join our team at Kim Orthodontics LLC. As an Orthodontic Care Specialist, you will be responsible for providing exceptional patient care and support, communicating with patients regarding their treatment, and performing various tasks related to...

  • Social Worker

    1 week ago

    Honolulu, Hawaii, United States Fresenius Medical Care North America Full time

    Patient Care SpecialistAt Fresenius Medical Care North America, we are seeking a highly skilled Social Worker to join our team as a Patient Care Specialist.This role is responsible for providing psychosocial services to home therapy patients treated by the facility, utilizing Social Work Theory of Human Behavior and accepted methods of social work...

  • Nurse Care Specialist

    2 weeks ago

    Honolulu, Hawaii, United States Athena Health Care Systems Full time

    We are seeking a skilled and compassionate Licensed Practical Nurse (LPN) to join our team at Athena Health Care Systems. As a key member of our care team, you will provide high-quality nursing care to our residents, working collaboratively with our interdisciplinary team to ensure the best possible outcomes.With a focus on delivering exceptional care and...

  • Fulfillment and Customer Experience Specialist

    1 month ago

    Honolulu, United States Mana Full time

    Fulfillment and Customer Experience Specialist Calling all aspiring e-commerce and fashion entrepreneurs! Mohala Eyewear can offer you: Hands on experience working in a startup environment and learning how to build a brand from the early market stages. A purpose driven work environment where your work empowers girls worldwide. You will learn: E-commerce...

  • Customer Service

    3 weeks ago

    Honolulu, United States Hunt Corporation Full time

    Position is located at Ohana Military Communities in Honolulu, HI. HMHSS - Resident Service Specialist (RESRSPEC)Hunt Military Communities, the largest military housing owner, offers unsurpassed quality and service to more than 165,000 residents in a Resident, Customer Service, Service, Specialist, Property Management, Property, Retail

  • Wound Care Specialist

    2 weeks ago

    Honolulu, Hawaii, United States Kaiser Permanente Full time

    Job Summary:The Wound Care Specialist provides quality, cost-effective management of inpatients in the Hawaii-Region who are at risk or have complex wound, ostomy, and continence care needs. Upon referral from physicians and other healthcare providers, the Specialist assesses, plans, implements, and evaluates patient care. The Specialist provides expert...

  • Customer Experience Specialist

    2 months ago

    Honolulu, Hawaii, United States Automobile Club Full time

    **Job Summary**We are seeking a highly motivated and customer-focused individual to join our team as a Retail Service Specialist. As a key member of our branch network, you will be responsible for providing exceptional service to our members, exceeding sales and service quality goals, and contributing to a positive and productive work environment.**Key...

  • Wound Care Specialist

    2 weeks ago

    Honolulu, Hawaii, United States ALOIS Healthcare Full time

    Job Title: Wound Care SpecialistJob Summary:ALOIS Healthcare is seeking a skilled Wound Care Specialist to join our team. As a Wound Care Specialist, you will be responsible for assessing and monitoring wounds, cleaning and bandaging wounds, and working collaboratively with other members of the patient care team to determine if additional treatments or...

  • Customer Service

    4 months ago

    Honolulu, United States Morgan White Group Full time

    ON-SITE position in Hawaii. Full-time position for a Customer Service & Eligibility Specialist in Hawaii only. The position is the first to interact with customers, tasks, all of which involve supporting the company's operations and products. Essential Duties and Responsibilities: Communicate with insured clients or providers to obtain information to...

  • Office Support Specialist

    2 weeks ago

    Honolulu, Hawaii, United States Hawaii Senior Care Full time

    Office Support SpecialistWe are seeking a reliable and compassionate Office Support Specialist to join our team at Hawaii Senior Care. As a key member of our office staff, you will play a vital role in ensuring the smooth operation of our home care agency.Responsibilities:Provide administrative support to our team, including data entry, filing, and...

  • Care Transition Specialist

    1 week ago

    Honolulu, Hawaii, United States Magellan Health Full time

    Job Summary:We are seeking a skilled Care Transition Specialist to join our team at Magellan Health. As a Care Transition Specialist, you will play a critical role in ensuring a smooth transition of care for our members from inpatient or residential settings to lower levels of care or home.Key Responsibilities:Develop and implement transitional care support...

  • Wound Care Specialist

    2 weeks ago

    Honolulu, Hawaii, United States Kuakini Health System Full time

    Wound Care Specialist OpportunityAxis Medical Staffing is seeking a skilled Wound Care Specialist to join our team. As a leading travel nursing company, we offer competitive compensation, personalized housing options, and comprehensive health insurance.Specialty: Wound CareShift Hours: 8 hour dayshift (variable start times)Active and Unencumbered State...

  • Veterinary Care Specialist

    1 week ago

    Honolulu, Hawaii, United States Ethos Veterinary Health Full time

    We are seeking a highly skilled Client Care Representative to join our team at Veterinary Emergency + Referral Center of Hawaii (VERC). Our hospital is an advanced 24-hour veterinary emergency and specialty hospital, providing a collaborative approach to veterinary medicine. Our dedicated board-certified specialists and highly-trained emergency professionals...

  • Certified Nursing Assistant

    1 week ago

    Honolulu, Hawaii, United States Always Best Care Senior Service Full time

    We are seeking a compassionate and dedicated Certified Nursing Assistant to provide exceptional care and support to our senior clients in the beautiful city of Honolulu, Hawaii. As a Senior Care Specialist, you will have a vital role in ensuring the overall well-being and comfort of our clients.Responsibilities:Assist clients with personal care needs to...

  • Nurse Care Specialist

    1 week ago

    Honolulu, Hawaii, United States Aequor Technologies Full time

    Hospice Care OpportunityWe are seeking a skilled Nurse Care Specialist to join our team at Aequor Technologies. As a Medical Professional for this Registered Nurse position, you will be responsible for providing high-quality care to patients in need of hospice services.Key Responsibilities:Deliver compassionate and individualized care to patients and their...

  • Customer Service Representative

    4 weeks ago

    Honolulu, Hawaii, United States Morgan White Group Full time

    Customer Service & Eligibility SpecialistJoin Morgan White Group in Hawaii as a Customer Service & Eligibility Specialist. This full-time position is responsible for interacting with customers, processing insurance policies, and resolving issues.Key Responsibilities:Communicate with insured clients to update account information and resolve issues.Identify...

Customer Care Specialist

2 months ago

Honolulu, United States Securitas Electronic Security Full time
Job DescriptionSecuritas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge and technology power our connected ecosystem of health, safety and security solutions and services.


This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a 1st, 2nd, or 3rd shift schedule which could include holidays and weekends.  

Alarm Monitoring Operators are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals. They are responsible for managing alarm events, verifying security information, notifying and updating emergency services such as fire and police agencies and ensuring customers are properly notified of events. This includes answering a multi-line telephone system and performing data entry. Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform procedures with a quick and accurate response as our industry is life safety.


Your essential functions will include:

  • Respond to all incoming alarm signals in our automation software according to documented procedures. When deemed appropriate, calls the premise, notifies the authorities, and calls a list of contacts. Logs all information into the automation system immediately and accurately
  • Answers the multi-line telephone system
  • Ensures confidentiality of customer information at all times

Minimum Requirements

  • High School Diploma required, some college Preferred
  • 1-3 years’ work experience
  • Type 30 + words a minute
  • Must be able to prioritize and multi task
  • Must be able to follow written and verbal instructions
  • Ability to perform duties with a high degree of urgency and accuracy
  • Good interpersonal communication and organizational skills
  • A positive attitude of teamwork and continuous improvement
  • Candidates must complete a pre-hire assessment for typing
  • Those selected will complete a paid training class and must pass a final exam certifying their skill as a SES Alarm Monitoring Operator

Securitas offers comprehensive benefits including:

  • Alarm Monitoring Operator Pay Progression Program
  • Opportunity for annual merit pay increases
  • Paid company training
  • Medical, Dental, Vision, and Life Insurance
  • Company Paid Short Term and Long-Term Disability
  • 401K with 60% Match up to 6% of salary
  • Paid vacation, holiday and sick time
  • Educational Assistance
  • Exceptional growth opportunities
  • Wide variety of employee discounts on travel, equipment, and more

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.